Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1857 reviews
(1,857 customer reviews)to a friend
Customers are saying
Customers are positive about the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the clarity of their explanations. However, some customers have reported issues with the computer itself and compatibility with existing equipment.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
I would definitely recommend Geek Squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad technician was most helpful, pleasant, very professional and patient.
I would recommend this to a friendRated 5 out of 5 stars
Good Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Servive, very informative with instructions and updates.
I would recommend this to a friendRated 5 out of 5 stars
TV install and computer service and repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. The Geek Squad have been so helplful to us!
I would recommend this to a friendRated 5 out of 5 stars
Installed computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed computer and software and explained Great job
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad and my password manager
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad technician helped me install and showed me how to use my new password manager.
I would recommend this to a friendRated 1 out of 5 stars
Worst customer service ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy and Geek Squad use to be a very good company/service. They now outsource all their support to foreign countries that struggle to speak or understand the English language. The quality of their tech support and service (which use to be amazing) has gone to absolute garbage. Shame on you Best Buy for what you have allowed your company to sink to and how you now treat your customers, Submitted by a longtime loyal customer that will no longer be one.
No, I would not recommend this to a friendRated 5 out of 5 stars
Computer setup and printer install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Tech worked with us for as long as needed. Very informative and helpful.
I would recommend this to a friendRated 5 out of 5 stars
ring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.kevin at Mohegan store and all customer reps wereso very helpful.Patient and smart
I would recommend this to a friendRated 5 out of 5 stars
BOBAHREBOB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE GEEK SQUAD AGENALNT SET UP MY COMPUTER, PRINTER, MONITOR, AND EXTERNAT HARD DRIVE.
I would recommend this to a friendRated 5 out of 5 stars
Laptop/printer install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time. Thorough and detailed setup of 2 laptops and 1 printer
I would recommend this to a friendRated 5 out of 5 stars
A title for whast? Horse manure.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent quickly and efficiently set up my computer and connected it to my home network
I would recommend this to a friendRated 5 out of 5 stars
Knew their job. Offered good advice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were prompt, polite and helpful. Did an excellent job.
I would recommend this to a friendRated 5 out of 5 stars
New computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old computer was 12 years old! It was Windows 7
I would recommend this to a friendRated 5 out of 5 stars
assisted with calendar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Blake was great! Assisted with calendar set up and phone
I would recommend this to a friendRated 5 out of 5 stars
Great Setup!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Teck who came out was Great, took care of all questions.
I would recommend this to a friendRated 5 out of 5 stars
Painless and effortless way to set up new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Painless and effortless way to have new computer equipment setup and installed.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed father’s laptop efficiently.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents dismantled and installed laptop for 95 year old parents.
I would recommend this to a friendRated 5 out of 5 stars
EXCELLENT CS!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT CUSTOMER SERVICE from Geek Squad!!! THANK YOU!!!
I would recommend this to a friendRated 5 out of 5 stars
PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service. Technician was first class.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up my computer flawlessly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The consultant possessed deep technical acumen and was all around top notch.
I would recommend this to a friend