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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1826 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the data transfer and speed of the device. Some customers reported issues with scheduling the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,826 reviews
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and extremely nice man. Answered all my questions and was very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install and computer service and repair

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The Geek Squad have been so helplful to us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed computer and software and explained Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Servive, very informative with instructions and updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was set up quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up TV, printer, and PC. Great Job! I bought it all at Best Buy, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would definitely recommend Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician was most helpful, pleasant, very professional and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and my password manager

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician helped me install and showed me how to use my new password manager.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop/printer install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Thorough and detailed setup of 2 laptops and 1 printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kevin at Mohegan store and all customer reps wereso very helpful.Patient and smart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer setup and printer install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Tech worked with us for as long as needed. Very informative and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knew their job. Offered good advice.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, polite and helpful. Did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOBAHREBOB

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD AGENALNT SET UP MY COMPUTER, PRINTER, MONITOR, AND EXTERNAT HARD DRIVE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A title for whast? Horse manure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent quickly and efficiently set up my computer and connected it to my home network

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    assisted with calendar

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blake was great! Assisted with calendar set up and phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer was 12 years old! It was Windows 7

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Setup!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Teck who came out was Great, took care of all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Technician was first class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT CS!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT CUSTOMER SERVICE from Geek Squad!!! THANK YOU!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed father’s laptop efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents dismantled and installed laptop for 95 year old parents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She did a great job .

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job the lady was nice and knew what she was doing.

    I would recommend this to a friend