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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1857 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are positive about the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the clarity of their explanations. However, some customers have reported issues with the computer itself and compatibility with existing equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,857 reviews
  • Rated 5 out of 5 stars

    She did a great job .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job the lady was nice and knew what she was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was great. Fast and efficient Came back to add security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected devices. Advise, patient with explanations of Windows 11, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I forgot his name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowageable in what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up computer and printer very nice and helpful knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my all-in-one computer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up computer, added a few apps and chrome.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Set up new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new laptop computer. Did it quickly and I was very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, Leanne Dammann!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer install was efficient, educational and inter-active.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my T V very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my T V and connected it to everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Computor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service Very Happy with the set-up and tutorial. also very friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    for new computer set up only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something installed and thought I was clear about that but it turns out they only do new computer set up. I wanted a sound card installed. Not the guys fault but wasted both of our times. Somehow Best buy and I both missed the conflict.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly, professional, and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad very prompt and courteous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    W. Deshazo was very professional and helpful, did an outstanding job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed our new printer and linked it to several other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician set up our new all-in-one desktop with professionalism and courtesy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home service to set up pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My in-home service was great, and it was even free with my total tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KNOWLEDGEABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD PEOPLE ARE JUST GREAT, THEY ARE VERY HELPFUL AND UNDERSTANDING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    spent sufficient time and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Relevant. No TV I did not purchase a TV. I purchased a new HP Computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor was great and fast in connecting all I needed.

    I would recommend this to a friend