Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1857 reviews
(1,857 customer reviews)to a friend
Customers are saying
Customers are positive about the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the clarity of their explanations. However, some customers have reported issues with the computer itself and compatibility with existing equipment.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Computer set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and helpful!! Patient and kind!
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad thoroughly installed new Levano desktop computer.
I would recommend this to a friendRated 4 out of 5 stars
working to complete tasks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.voice communication is not working. we need find how to set up a group Zoom to work with. we will try again Screen tasks are very good
I would recommend this to a friendRated 4 out of 5 stars
Great Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent did a good job. It would have been nice if he had come earlier.
I would recommend this to a friendRated 5 out of 5 stars
Dawn J.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek gal was very knowledgeable. She was patient with a senior
I would recommend this to a friendRated 2 out of 5 stars
not much help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they just didn't know how to fix the issues i was having. i wasted money twice now trying to get help from geek squad. i had one good tech come out. but I've called three times and got two that had no clue what to do, and left without anything being fixes
No, I would not recommend this to a friendRated 5 out of 5 stars
Set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up my PC and fixed my sound box. Vance was awesome
I would recommend this to a friendRated 5 out of 5 stars
Josh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Josh was very patient and answered all our questions
I would recommend this to a friendRated 5 out of 5 stars
Set it up! Gave us a lesson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were very knowledgeable and professional. I
I would recommend this to a friendRated 5 out of 5 stars
Geek to Me!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did my transfers and kept me informed and asked for my preferences
I would recommend this to a friendRated 5 out of 5 stars
Set up new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tyler set up our computer answering all of our questions
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my new laptop ASAP and our Eero system.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service. Completed the project quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent assembled and mounted two monitors for us.
I would recommend this to a friendRated 5 out of 5 stars
Computer set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional courteous on time explained everything
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Installed my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent set up 2 laptops and deleted info from the old ones
I would recommend this to a friendRated 5 out of 5 stars
PC Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech did a great job of setting up the pc, saved me a lot of time
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad instruction was fairly good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both my H/P laptop and Printer/fax are EXCELLENT!!!
I would recommend this to a friendRated 3 out of 5 stars
Computer info transfer and set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek agent was to set up new MacBook Air, however, soon after agent left, spent 2 hours on phone with Apple “really” getting it set up. Geek agent left a lot of loose ends during our home appointment which necessitated a call to Apple because my calls to the Geek Squad resulted in no help or advice other than to make ANOTHER appointment.
I would recommend this to a friendRated 5 out of 5 stars
Great help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Help out great could not have did it with out them
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed it during my appointment time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jonathan did an excellent job. He is an asset to Best buy.
I would recommend this to a friend