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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1826 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the data transfer and speed of the device. Some customers reported issues with scheduling the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,826 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor was great and fast in connecting all I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful!! Patient and kind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Relevant. No TV I did not purchase a TV. I purchased a new HP Computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad thoroughly installed new Levano desktop computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent did a good job. It would have been nice if he had come earlier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dawn J.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek gal was very knowledgeable. She was patient with a senior

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh was very patient and answered all our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my PC and fixed my sound box. Vance was awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    working to complete tasks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    voice communication is not working. we need find how to set up a group Zoom to work with. we will try again Screen tasks are very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set it up! Gave us a lesson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very knowledgeable and professional. I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek to Me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did my transfers and kept me informed and asked for my preferences

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler set up our computer answering all of our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new laptop ASAP and our Eero system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional courteous on time explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Completed the project quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent assembled and mounted two monitors for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent set up 2 laptops and deleted info from the old ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a great job of setting up the pc, saved me a lot of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad instruction was fairly good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both my H/P laptop and Printer/fax are EXCELLENT!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Send the correct person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent a home theater agent to set computer. He did his best , but now I can't scan, long emails appear correct on my screen but when sent are garbled and there is one more thing that I can't remember just now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help out great could not have did it with out them

    I would recommend this to a friend