Customer reviews
Rating 4.7 out of 5 stars with 1756 reviews
(1,756 customer reviews)to a friend
Customers are saying
Customers are pleased with the ease of use and smooth setup of their new computer or tablet, frequently praising the technicians' knowledge and efficiency. Positive feedback also highlights the professional and helpful service provided, including seamless data transfer and printer compatibility. A small number of customers mentioned challenges with scheduling.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Computer setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ernesto helped me. He was great. He was able to set up my computer and everything works.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Computer installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed my new Asus computer. He was very skilled and had lots of patience when problems came up. Very personable.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
laptop to printer setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.friendly, knowledgeable computer tech did an excellent job and gave very helpful tips
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Computer Setup!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a great job and finished before expected.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Delivery and install of computer and printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick efficient install and setup, tech very helpful and personable
I would recommend this to a friend - Pros mentioned:Ease of use, Setup
Rated 5 out of 5 stars
Geek Squad is the best investment!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Philip Hendricks from the Best Buy Geek Squad set up my PC, installed Office 365, connected it to my printers, and walked me through everything. He gave me tips and shortcuts I'd never known about before that have made my life (and work) so much easier. I was so grateful I didn't try to set it up myself.
I would recommend this to a friend Rated 5 out of 5 stars
New tower computer and updated operating system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Switching to the new tower computer and updated operating system, data transfer, backup and printer setup was seamless thanks to the Geek Squad tech Daniel. Thank you Daniel for your expert knowledge and patience. Daniel made the whole process a perfect experience for us. We're very grateful to Geek Squad and to Daniel.
I would recommend this to a friendRated 5 out of 5 stars
fixing the start up on my tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received great service from All Geek squad members for this service. The tablet now works without any issue.
I would recommend this to a friendRated 5 out of 5 stars
David from the Geek Squad was super helpful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David was great! He really was helpful and explained everything in detail so we understood exactly what we needed to do and were confident with our new computer.
I would recommend this to a friendRated 5 out of 5 stars
Service Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Every time I have used Geek Squad, they have been professional and get the job done quickly.
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Professional gentleman and great product! Thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent set up our new computer and explained where and how of everything we needed to know. Answered our questions, and was knowledgeable and polite. we were very satified with our purchase and his professional manner!
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job setting up my new computer. He put everything on the new computer that I requested. Answered any questions that I had. Took his time to make sure everything was to my satisfaction and working as it should.
I would recommend this to a friend Rated 5 out of 5 stars
Set up Windows 11 Dell computer to ethernet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matt did a good job of setting up the new Dell computer with Windows 11 and making sure the printer worked on the ethernet for 2 computers
I would recommend this to a friendRated 5 out of 5 stars
WE MAKE MUSIC AND WE HAVE TO GET IT IN OUT!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents got our computer working perfectly! We have to have a working system and that's why we always call the Geek SQUAD.
I would recommend this to a friendRated 5 out of 5 stars
Problems resolved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first printer I purchased turned out to be defective, and I had to return it. The second printer that I brought home was too challenging for an 88 year old lady to figure out. It was the same brand I originally had - an HP. It, too, had to be returned. Finally, someone in your store recommended an Epson. Yeah...this one is working very well for me!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very happy with all my service calls for Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solved my problem in less than 5 minutes. Impressed.
I would recommend this to a friend Rated 5 out of 5 stars
The Geek Squad tech was quick and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was polite and efficient in setting up my new computer and transferring the data from my old computer. All of this was done in a short amount of time.
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Robert Spurling set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Robert Spurling did a very good job setting up our new eero mesh, epson printer and HP laptop.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad set up my computer quickly and efficien
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad came and I had no clue what to do with the new computer. My daughter wanted a MacBook and I was unfamiliar. He took the computer and set me up with everything I needed and showed me everything I needed to know. I really appreciate the Geek Squad!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad In Store Tech Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs always provide excellent service!! In store and at home.
I would recommend this to a friend
