Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1826 reviews
(1,826 customer reviews)to a friend
Customers are saying
Customers are satisfied with the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the data transfer and speed of the device. Some customers reported issues with scheduling the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup
Rated 5 out of 5 stars
Happy with new computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone is so knowledgeable I’ve had home and in store setup with my new computer. Very happy! Shout out to: Chris Atkins and the squad in the Prescott store!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Computer support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent coop we Ayer my new laptop with my desk top. He also set up my envy printer to my I-phone for the purpose of being able to send a pdf file from my laptop. His explanation was excellent.
No, I would not recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad computer set-up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Total Tech Geek Squad assistant was prompt, knowledgeable and actually came back later after we purchased a new monitor to continue the setup. Great service!
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad cleaned up my computer very well.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent "cleaned" out all not important data. Done very professionally. I will be able to donate the computer to a charity.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
yeah new computer & timely tech install!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tech was friendly & knew exactly what to do in an efficient time frame. even answered dumb questions!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Installed my new computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent (Michael) set up my computer and made sure my computer was connected. He spent time showing me how to access and download. He was amazing.
I would recommend this to a friend Rated 5 out of 5 stars
I got my computer and TV running quickly.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I turned in some hard drives to be destroyed. I hope I was successful. They also got my computer and TV working quickly.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek Squad did an excellent job.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent transferred my data from my old Asus All-in-One to my new HP All-in-One. He was very knowledgeable, friendly and competent.
I would recommend this to a friend - Cons mentioned:Computer
Rated 5 out of 5 stars
Computer problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem with my new computer. Geeksquad gentleman was able to fix problem. He was very courteous and knowledgeable on how to fix the problem.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Service and Expert Advice Appreciated
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was so helpful in setting up the new computer and printer. He explained so many details I didn't even know about. Everything works great and efficiently now. I do appreciate the Geek Squad.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek squad did a great job.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daniel was my tech and he did a great job of setting up and transferring all my information. A big help to me.
I would recommend this to a friend Rated 5 out of 5 stars
Great computer set up.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young man who came to set up my new all-in-one computer was extremely polite and courteous. Explained what he was doing and showed me a few tips also.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
EDD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young man who set up my computer, printer, and installed software was courteous, patient, resourceful, and competent in every way.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad set up my computer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up the computer and made sure all my other devices were connect. He also made sure I was familiar with the product since my old computer was IOS.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Printer install.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a new HP smart tank printer and had the Geek squad do the set up and install. Micheyl did a great job.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad agent unpacked and installed my monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cody quickly set up the new monitor and explained the features that I needed to know about. I was kept informed of his estimated arrival time including a call from him.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad representative set up computers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer was set up quickly and thoroughly. Everything worked perfectly
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad set up our computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our TECK was great. He is really good with all his work. He helped us and was very polite. He is welcomed back anytime. He is asset to Best Buy.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Ready as promised!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service! So happy with the Geek Squad. They did an awesome job setting up my new computer and downloading all the data and pictures from my old one!
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Luis from Geek Squad was great! Thanks!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Technician, Luis was very knowledgeable and took his time to explain everything to me. He was very great!
I would recommend this to a friend