Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1826 reviews
(1,826 customer reviews)to a friend
Customers are saying
Customers are satisfied with the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the data transfer and speed of the device. Some customers reported issues with scheduling the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup
Rated 5 out of 5 stars
Geek squad set up my new computer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris from Geek Squad was excellent. He certainly knows his stuff. Make my life easy. Thank you
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Excellent Service!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician did a great job. He asked questions and set everything up the way we wanted. This is the second computer we have purchased and had set up by the Geek Squad.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Geek Squad set up my new Mac
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The weather technician helped me set up my new computer and was very knowledgeable. I would recommend the geek squad to anyone installing a new computer.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad is my favorite membership!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vincent arrived on time and not only installed my computer, he aldo took the time to teach me how to use some of the new functions on this model.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service when we brought our computer in to Best Buy for Geek Squad to transfer from old computer to new one was very good.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Laptop set up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was very knowledgeable. He knew exactly what needed to be installed and had everything up and running within his time allotment.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad set up my new Dell laptop!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was knowledgeable, customer focused and patient. Answered our questions.
I would recommend this to a friend Rated 5 out of 5 stars
Great installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was quick and efficient, set up my all in one hp perfectly, and even gave me some great tips.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fabulous Geek Squad Service!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad agent resolved all of my issues expediently and professionally.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
New computer setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was here on time and quickly accomplished dealing with the problems I described, or explaining why the things I expected did not happen and explained the actions i needed to take to accomplish what I had wanted or expected.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
installed computer, set it up all within 40 minute
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kyle came in and set up y new computer, went over all new functions with me. Was very informative and answered all my silly questions. He was a pleasure to work with.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad for laptop computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.John was very good when he was here setting up my laptop. He had really good pointers for me too. Didn't make me feel dumb, was very kind.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
They gave me good instructions on setting up my ne
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They transferred data from my old computer to a memory card and helped me set up data on new computer
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Justin did all the jobs we requested of geek squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were pleased with Justin for doing a great job and accepting some our ignorance.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad Is a Great Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is very helpful to older, mature people like me. They explain things well and give tips. They are always on time and take care of cleanliness.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
GREAT JOB
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT SERVICE FROM AN TECK EMPLOYEE WITH GREAT SKILL AN DOING A GREAY JOB.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
5 Minutes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He just switched cable box from the old TW days. In and out in 5 minutes. Very nice guy gave me a few pointers.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad was a great help
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected all my devices and helped order additional items that I needed. He was very helpful with suggestions.
I would recommend this to a friend Rated 5 out of 5 stars
Cyber Power Gamer Desktop PC 32 GB Intel i7
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great PC!! Great Buy! Lightning Fast! So far no issues noted.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad hooked up my computer, monitors and pri
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very nice and professional and did a great job.
I would recommend this to a friend