Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1857 reviews
(1,857 customer reviews)to a friend
Customers are saying
Customers are positive about the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the clarity of their explanations. However, some customers have reported issues with the computer itself and compatibility with existing equipment.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Data transfer, Setup
Rated 5 out of 5 stars
Data transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Richard came in and was very efficient in setting up the computer and transfer of data from the old computer.Everything went very fast.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad set up my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Tech, Answered all my questions. Knowledgeable. Helped me understand my new computer.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad Technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Varton was the technician who came out to set up my HP. He was very knowledgeable in answering my questions and was able to help me understand my new systems. I was grateful that he took his time & patient with someone who is not Tech Saavy. I thank him for sharing his technical skills & knowledge. He is an asset to the Geek Squad team. Thank you.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad had my computer quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a new Levono computer before and had the Geek Squad to set it up for me, as I am computer Illiterate. The computer is easy to use, I appreciate the time and expertise Geek Squad put into making sure computer was in good working order.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were helpful, knowledgeable and professional. They did an outstanding job!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Computer setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ernesto helped me. He was great. He was able to set up my computer and everything works.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very professionally done!! Wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed our computers very professionally.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Home visit, installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service tech was excellent. On 5/16 came to my home, insralled a PC & printer/fax & loaded google. Personable, resourceful, knowledgeable & patient.
I would recommend this to a friend Rated 5 out of 5 stars
Set up smart home/ alexa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional competent solved the problem and set everything up. Explained everything simply and repeated to be sure I understood. Answered all questions. Have used geek squad 3 times always A+
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek setup and transferred data
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was great and efficient it’s the setup and data transfer.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
A Flawless Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installer set up the computer, monitor and printer expertly and efficiently. Made sure I understood all the basic functions and answered all my questions. The Geek Squad's reputation was the reason I bought all the components and installation from Best Buy.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
laptop to printer setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.friendly, knowledgeable computer tech did an excellent job and gave very helpful tips
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Installation outstanding with the geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a new HP computer and had the geek squad install and set up the computer and the tech was outstanding in setting up our computer. Cannot say enough for what we experienced and very happy with the out come
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad had my pc set up in a jiffy !:)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech guy that came out was very friendly efficient and nice ! :)
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad did a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent setup my CPU for window 11. and did a great job,
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad computer setup made the difference
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Josh set up our desktops quickly. He patiently answered questions and made sure we were both comfortable with the setup. We would happily recommend Geek Squad services.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
GEEK SQUAD CONNECTING HP COMPUTER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent geek squad members and they were very patient with all the questions that I needed answered not to mention having a sense of humor!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
They knew their stuff!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They knew how to wire my tower to my key board. I did not know how. Great job ! It works.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Robert Spurling set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Robert Spurling did a very good job setting up our new eero mesh, epson printer and HP laptop.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
My Lapton
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paxton knew the product and set it up perfectly for me. I would recommend him for all of my friends. He has extremely helpful and courteous!
I would recommend this to a friend