Customer reviews
Rating 4.7 out of 5 stars with 1756 reviews
(1,756 customer reviews)to a friend
Customers are saying
Customers are pleased with the ease of use and smooth setup of their new computer or tablet, frequently praising the technicians' knowledge and efficiency. Positive feedback also highlights the professional and helpful service provided, including seamless data transfer and printer compatibility. A small number of customers mentioned challenges with scheduling.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Computer hookup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad mwmbwe set everything up I asked him to a my computer works great!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Computer set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians did a great job setting up my home computer.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Geek squad team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech installed my computer and did an excellent job. Informative, knowledgeable, courteous and helpful with my questions during the install and offered resources needed for future issues. Great team of two!!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
YEA Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. On time and they knew what that were doing.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Kind and very efficient Geek tech man
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He efficiently installed my new computer and new printer and made the printer work on the slide out shelf in my desk. It had never fit there properly for years. I was thrilled
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Stress free and positive experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picking out my laptop was an educational experience. I was asked about my use needs with several additional issues brought up by the store staff. I was provided options and we were able to talk about pros and cons. I made my decision and when the Geek Squad rep came, we went through the different things I would be using the laptop for. Explanations were clear and I was able to practice several applications. Overall, it was a positive and stress free experience.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was very knowledgeable. She very quickly set up our computer.
I would recommend this to a friend - Pros mentioned:Ease of use, Knowledge
Rated 5 out of 5 stars
Printer set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris Romero, my Geek Squad pro was knowledgeable, professional and solved my problem quickly and efficiently. He set up and connected two new printers to my iMac and MacBook Air, and now everything is working flawlessly! Excellent experience!
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad: Robert.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As always Robert did a great job. Always polite and very knowledgeable of every thing he is doing. That is why i always ask for him to come to my house. He deserves a big pat on the back for a great job.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
katherine lander
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a computer about a month ago, it has been a life saver for me, I enjoy it very much, it entertains me
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Lap top installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, professional, thorough- completely satisfied
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
The Pros!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy from The geek squad that did my computer setup was right on time gave me a heads up by calling me before he got there was very courteous and reliable showed me everything I need to know for a beginner at using a PC LOL and gave me his phone number and said if I ever had any questions feel free to call him and it wouldn't cost me anything so definitely five stars!
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad tech was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad agent was great. Made sure the computer was set up properly, testing the computer works properly with printer etc. Explained what was new and made sure I understood. Also took away old equipment and box. Very pleased. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ryan McCafferty, my Geek Squad Technician, was very professional, polite and took the time to explain everything.
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and accurate setup. Agent was on time and got right to work.
I would recommend this to a friend Rated 5 out of 5 stars
Knowlegable, Smart, friendly and on time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person set up our new PC to all our other add ons, printers, routers, cd, stand alone disc drive, etc. Got it running for us. Installed Word, FB and other apps we had. Set up screen icons. Made sure all worked. Answered all my questions before leaving.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad was quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stan was knowledgeable, fast and pleasant to talk to.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
My Lapton
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paxton knew the product and set it up perfectly for me. I would recommend him for all of my friends. He has extremely helpful and courteous!
I would recommend this to a friend Rated 5 out of 5 stars
Best Buy and the Geek Squad are fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the Associates are not only knowledgeable but are very kind and patient in answering questions. I am very satisfied with the service and the products. Moreover, I truly believe that my Geek Squad membership is money very well spent.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Jacob was the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jacob was so knowledgeable and fast! Every question I had , he knew the answer. Top service! Plus, I had two other geeks try to do what he accomplished!
I would recommend this to a friend
