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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1827 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are positive about the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the clarity of their explanations. However, some customers have reported issues with the computer itself and compatibility with existing equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,827 reviews
  • Rated 5 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guy, very knowable, fast, went beyond the call of duty, meaning he helped with other problems that were not his duty to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek squad helped greatly with my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very knowlagable and did a great job on helping me with my new computer. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A new computer for an old lady.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay yearly for geek squad. Was given a short time for his helping me and showing how to use it. Other than that he was helpful and did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the G Squad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always professional and extremely knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad A to Z,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians came to the home, set it up, and explained everything in great detail, and my wife and I are done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    IPad set80 goes better than planned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean helped set up my husband’s new iPad. It was quick and oh so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Agent Steven has passion for his work!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent STEVEN was absolutely perfect! Personable, efficient, experienced AND he fixed all !!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad set up my new computer and printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new computer and printer. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman very nice and professional. Explained everything to me. He was a big help

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad fixed my computer problem!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed my computer problem and now my computer works better than ever! Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reassuring home network visit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personal hands on review of our computers at home cleared many problems, known and unknown by my wife and me.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Thank you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with Geek Squad computer set up. Tech was friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the service that the Geek Squad member John did..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation of new PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but very good help with my new PC and the help from the Geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job setting up my computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job setting up my new computer. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AJ was awesome friendly & solved our issues re setup. We would def have him back

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    HP Envy Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my new HP Envy computer. He did awesome good!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Julies Printer and IPAD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgable and did a good job at setting up the printer and Ipad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, professional.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, professional. As a general user, I do have a couple of questions that have arisen since the setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the young lady that came was very knowledgeable and helped put everything to a good working condition

    I would recommend this to a friend