Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1828 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

94%
would recommend
to a friend

Customers are saying

Customers are positive about the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the clarity of their explanations. However, some customers have reported issues with the computer itself and compatibility with existing equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,828 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad great job connecting laptop/printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product happy and excellent Geek Squad service

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Good Job Geek Squad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bethany w/ Geek Squad set up my computer and transferred data from old system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad yes!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed new computer, migrated data, Ran initial security checks. Solved long-standing modem issue. Quick. Smart. Solved problems not strictly part of the installation. Was nice, open, funny, and good with cats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has the best computer folks!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin was knowledgeable, friendly, competent and quickly set up the PC to my preferences enaabling me to work efficiently in the new environment. He checked everything and ensured that it was all working perfectly prior to leaving. I couldn't have been more pleased to work with him.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Complete satisfaction

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Totally satisfied. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tec service several calls to dial time of arrival. Quick & efficient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad persons are so talented and just wonder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony got me all straightenedn out and email working. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent setup needed drivers for printer All done

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Wonderful Job by Geek Squad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service by Travis! Very knowledgeable and professional and personable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service in setting up my desk top computer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    installing my tv on the wall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job and was able to answer all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great job, thank you.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new laptop very professionally and quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Fast work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable and professional. He was finished in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fine Work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PC is working fine again. Thanks to Geek Squad member.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lap top

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me with my lap top to set up apps and learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unhappy Mississippi Nana

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service depends on which representative you get. The first one to "set up" my computer did not do what he said he did. He just flat lied about it. The second one was wonderful and did his job and the other man's and more so I would be happy with purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Adam Home Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent and helpful, patient and supportive of issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patricia Kelly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Service, Excellent in putting everything in place.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Set Up New Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came to set up new laptop. Everything was great.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geeks squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Te agent from geeks squad was ver knowledgeable and nice

    I would recommend this to a friend