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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1828 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are positive about the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the clarity of their explanations. However, some customers have reported issues with the computer itself and compatibility with existing equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 1,828 reviews
  • Rated 5 out of 5 stars

    New desk top.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service. We were up amd running with no down time Met our needs ŵhich was our priority. M

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Angel Figueroa set up my Home computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent Angel Figueroa was a Professional and Helpful Employee.... He set up my New HP DESKTOP AND 27" HP MONITOR AS WELL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer love it went from lenova back to dell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the geek squad they are the very best of best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new laptop setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very patient to understand what my husband neded on his laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously reviewed this service. I saw that my review was posted and I viewed it. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install went very smooth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick in setting up the remote for my new television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad (Scott) provided perfect service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott was wonderful. He went well beyond what would have been expected—lifted a very heavy TV (which would have been a 2 person job) and hung it properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He very friend and knowledge person We did a great job set up my pc It work find Thank mike

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent was very knowledgeable and got everything I needed set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Resolved Everything so quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the wireless keyboard and mouse and the all in one. Not Tower. IT's really fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home set up is the only way to go! My tech did everything for me and explained what he had done, The Geek Squad is a great service through Best Buy,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greeeky

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people to work with. They have very skilled agents to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made my upgrade stress free .

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well. Tech was very helpful and Got my pc connected and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relocated computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam Calzada was excellent. Relocated our computer from one floor to another . Very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no title

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    satisfied with purchase. Upgraded from google chrome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional service and I would highly recommend Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LeAnn answered all our questions and was very informative. We were very impressed with her kindness and concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Home Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came out to complete the set up of my docking station.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: Stress free computer set up!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice was very patient, knowledgable and helpful - thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service rep set up new laptop for this home as when we bought it we were in another state.

    I would recommend this to a friend