Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1828 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

94%
would recommend
to a friend

Customers are saying

Customers are positive about the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the clarity of their explanations. However, some customers have reported issues with the computer itself and compatibility with existing equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,828 reviews
  • Rated 5 out of 5 stars

    RICHARD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and professionally Technician and friendly and understanding person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade I was upset because my 2015 laptop crashed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy was great and I have some questions after using this laptop for a month. Will be getting in touch soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my desk top computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected and downloaded my desk top computer. Did an excellent job and was very personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Smart TV 55 Inch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a matter of 20 minutes the Gerk Squad had my new 55In Smart TV installed on my wall and it was up and running..Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He performed perfectly..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent re-installed our home theater,brilliantly..He was on time,extremely professional,friendly,and very knowledgeable;;

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad really knows computers!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, patient, and knowledgeable. highly recommend Mark

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad computer installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my new computer, solved all problems that arose, and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Geek Squad person

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are always happy with this person. He has helped us several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is an excellent asset.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time, was extremely helpful and knew how to deal with an elderly customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad/Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had issues with the printer communicating with our PC. He did a complete update which resolved the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new desktop at my home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my new desktop and ensured I was connected to the Internet and to my laptop. Great in-home service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They set up my computer and printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teaching an old dog new tricks.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Abdallah is terrific. I'm profoundly ignorant & he is highly competent & incredibly patient. I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad (Chris) got me going on MacBook Air!’

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was my ago and he was great! I will need further support and will request him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who set up my new computer. Was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    flawless service - on time - very nice technician!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 TV’s wall mounted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted 2 TV’s to the wall with a difficult wall mount. He did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my desk top computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my desk top computer. He did efficiently and professionally. I was very pleased with his service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up new computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabe does a great job arrived on time and set up the new system in no time at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    *

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and explanations of how to use my new equipment was excellent.

    I would recommend this to a friend