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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1828 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are positive about the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the clarity of their explanations. However, some customers have reported issues with the computer itself and compatibility with existing equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 1,828 reviews
  • Rated 5 out of 5 stars

    Thanks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your guy was excellent. He handled the conversion to my new Mac beautifully. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service setting up printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up color/black and white printer. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was performed as planned and on time without any system issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sean Peterson

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My JBL speaker S6 is my purpose for both music and incoming telephone conversation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need to work on customer service and knowledge. have been a customer for many years and I don't think the people working there are very helpful

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad guy knew exactly was he was doing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech sent out was perfect. Very very happy. I am not sure of his name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of computer monitor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my computer monitor and explained some things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted micro in record time very professional and courteous took away old unit and cleaned up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my computer in a reasonable time and was very friendly and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and the computer set up was a pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up my new chrome book. Explained all the features of chrome book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was carefully executed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geed Squad associates are the best technicians I've found since leaving my job's technical support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony K. did a fine and quick job of connecting my Mac computer to my new Samsung Television.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gaming setup pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I disagree, because the work I paid for was never actually performed. I asked for my money back, but they stopped responding to me. I will never hire services here again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our 3 new computers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up our 3 new computers with our emails and internet connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer and printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hook up my computer and printer. His work was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad retrieve information from old computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent backup personal information to hard drive and reset computer back to factory setting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new printer installarion and explanation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was fully prepared to install new printer and explained some technical issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an outstanding job….again!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to have my laptop updated & now it’s working like it was brand new!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician Did Good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New laptop was configured to accommodate real estate systems.

    I would recommend this to a friend