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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1828 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are positive about the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the clarity of their explanations. However, some customers have reported issues with the computer itself and compatibility with existing equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 1,828 reviews
  • Rated 5 out of 5 stars

    Computer instalation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He got my computer going and got the correct connector for my monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    n/a

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where is this TV come from? I had a laptop and printer set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my desk top

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed by desk top and hooked up my printer very effeciently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up new computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marco provided excellent service and answered many questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up laptop computer agent was great gave instructions to my disabled wife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dylan Waltman did a great job!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a laptop. Don't have anymore to say. !!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa, the tech, mounted and adjusted settings

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa, really that was the tech's name, mounted my sonos beam sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very friendly and helpful and helpful and very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with computer set up, instructions. Very help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service! Professional, good communication. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get squad did a thorough job assessing my computer issues. Syad was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly in setting up my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Michael was prompt and conscientious.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up laptop and installed software well. Wanted to exceed expectations.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan any longer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was no show after purchase,and no date given for tech to set up this system. So unless you are confident in setting up your own computer don’t bother trying to get them out to your location.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WASTE OF MONEY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible, the rep you sent didnt know what he was doing and i got the set up done myself. Not happy i wasted the money on your company

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my computer and gave tips on using it. Very good tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Bundle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bundle keyboard headset mouse affordable game piece

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent connected my computer to my printer, Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick was awesome. New his products and explained well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    70094

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love Best Buy there is great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and patient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very patient with my digging thru passwords.

    I would recommend this to a friend