Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1828 reviews
(1,828 customer reviews)to a friend
Customers are saying
Customers are positive about the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the clarity of their explanations. However, some customers have reported issues with the computer itself and compatibility with existing equipment.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very personable, nor support agent. Overall dissatisfied with service.
No, I would not recommend this to a friendRated 2 out of 5 stars
not a good deal!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.computer not completely set up. Had to have another Geek come twice to finish the job
I would recommend this to a friendRated 2 out of 5 stars
Geek squad needs to spend more time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer had already been set up. The Geek rep was not very good at explaining how to retrieve all my files & set them up.
I would recommend this to a friendRated 1 out of 5 stars
You have a bad service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has a very bad service - you sent a person who damaged my computer - so I returned back the computer and I was told that I would get %100 refund on my total tech return - but you refunded me partially and refused to give me refund for the rest - I am disappointed at your services - and if you do not give me refund for the rest, you would lose me as your customer-,
No, I would not recommend this to a friendRated 1 out of 5 stars
Misleading information
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to schedule two weeks out couldn’t wait for two weeks to set up the computer had to pay a another service to do it only took a day will never buy again
No, I would not recommend this to a friendRated 1 out of 5 stars
- why is geek squad getting confused?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not have a tv mounted. I had a computer set up and I have already given a review on that a month ago.
I would recommend this to a friendRated 1 out of 5 stars
May have wrong information
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not know why someone called me today about coming to my home. I didn’t call
No, I would not recommend this to a friendRated 1 out of 5 stars
broke
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer the one to replace the first one I bought was not fixed correctly to the broken one./
No, I would not recommend this to a friend