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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 143 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 12" 28-lb Portable Ice Maker's rapid ice production and ease of use, frequently praising its compact size and convenient portability. Many reviewers highlight the machine's generally good performance. However, some customers noted that the ice maker can be quite loud during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 143 reviews
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Great portable ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several portable ice makers. This model is pretty quiet compared to the others. It makes ice quickly and the ice tastes great. I bought this make because of the good reviews. Its a little more expensive so I am hoping it hold up longer than the others I have had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice production

    Rated 5 out of 5 stars

    Quick and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little bigger than I expected but it still fits nicely on the counter. It's easy to use and pumps out a batch of large ice every 10-15 minutes. No regrets here.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good convenient ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this purchase, the icemaker makes ice quickly and a lot of it. Only drawback is it's a bit noisier than expected, but the noise is manageable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Danny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Great for parties. Great for cook outs.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review. We are glad you enjoy using the unit NewAir - 12" 28-lb Portable Bullet Ice Maker. Thank you for choosing Newair! newair

  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Cheap work around to a new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker in our refrigerator broke. A local repairman worked on it and it broke again. We purchased this portable ice maker and it has been a life saver. Plus our local water supply isn’t the best q. So we use bottled water and the ice is excellent.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for posting your comments in regards to this product AI-100SS. We highly appreciate your feedback. Thank you for choosing NewAir. newair

  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Ice Maker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is amazing, i have bought 2 others and they was not as quick or efficient as this one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Portable Ice Maker New Air

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this over the counter icemaker, works well.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for sharing your thoughts about your experience using your AI-100BK. Thank you for choosing Newair! newair

  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit take up quite a bit of counter top space, but it works very well - cranks out the ice. We are using it at our travel trailer which is parked at the lake, so we turn it on when we get there and in a few minutes we have our first batch of ice. Beats going to town and buying ice then dealing with the ice chest.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 4 out of 5 stars

    Fast

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps up with 7 of us. And dosen't need a lot of maintenance

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 4-star review and for posting your comments in regards to this product AI-100SS. We highly appreciate your feedback. Thank you for choosing Newair. newair

  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Never out of ice again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This BASIC ice maker is magnificent. It makes ice fast and made everyone in the house happy. I have it next to the laundry room sink with a water filter attached so it easy to fill unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 4 out of 5 stars

    NewAir Ice Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this ice maker, you can pick 3 different sizes of ice. It also has drain hole so very easy to clean and keep it dry. noise is also not too loud so it does not bother me.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Perfect for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are renting and the house had an old fridge. The ice maker was less than ideal. So I bought this and could not be happier. There are 4 of us and we use a lot of ice. This keeps up with us. Also I like that I can use filtered water for the ice. You just pour it in the bottom and in a few minutes ice is ready. We simply transfer it to the fridge and once we have filled up the fridge bin we turn it off until we start to get low.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Size

    Rated 5 out of 5 stars

    It makes ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes ice quickly and it's small enough for an office or dorm room

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice production

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes ice very quickly and is very portable. Very easy to take wherever you need it

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Best one I found !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker is great .. bought one and brike 2 years later , bought and other from different brand and it broke in 4 weeks. I have not receive the second one is delay.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair. newair

  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far works excellent and makes lots of ice quick great product

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for sharing your thoughts about the AI-100BK we are glad you enjoy using the unit.Thank you for choosing Newair! newair

  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Perfect size for portability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little machine has been performing well and comes in a nice size package!

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Quick-easy,friendly inside-outside ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker for the price could not be better for the bar/outside kitchen and inside kitchen. Very easy to check to see if enough water to make cubes w/ 3 sizes.,cleaning easy.The,melting ice returning to the container to re- make it,s self.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Ice Maker. Our refrigerator doesn’t have an ice maker so this was the best solution. This thing makes ice very well and fast.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair. newair

  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Freestanding Icemaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works great and makes ice fast. we have a five person home, and keeps up great.

    I would recommend this to a friend
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