Customer Ratings & Reviews
to a friend
Newair wine cellar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit came with the handle unattached but no instructions as to how to attach it. There was similarly no instructions of how to switch the temperature from Celsius to Fahrenheit. I called support and was forwarded instructions via email of how to connect handle. Then I trade emails for a week of different instructions of how to switch the temperature readings, none of which worked. They did offer to send a new unit but I would have to disable an otherwise working unit by cutting the (unplugged) electric cord and send a photo of such as proof. I would also have to send proof of an online review (positive?!) to them as well. I will keep the unit and do the conversion on my own. I felt it was wasteful to disable and dispose of a working unit. I would not recommend purchasing from this company.
No, I would not recommend this to a friendBrand response from NewAir Team
Posted .Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Good fit
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good bar fridge for drinks and wine. Fit perfectly.
I would recommend this to a friendBrand response from NewAir Team
Posted .Thank you for the 5-star review and for posting your comments in regards to this product NWB180SS00. We highly appreciate your feedback. Thank you for choosing Newair.