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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the excellent coffee quality, ease of use, and overall performance, with many appreciating its well-thought-out design, removable water reservoir, and effective temperature control. The convenient timer is also a frequently praised feature. Conversely, some customers express concerns about the product's price, noise level, and bulky size, with a few also mentioning issues with coffee grounds occasionally getting through the filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,615 reviews
  • Pros mentioned:
    Water reservoir

    Rated 5 out of 5 stars

    Great Coffee Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several grind and brew coffee makers that broke after one year, we finally went back to a drip coffee maker and this one is great. It has a lot of nice features - love the removable water tank so it can be washed regularly, as well as the different brew options and ability to keep the carafe warm without having to turn it on again. I would absolutely recommend this coffee maker.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Ninja coffee pot ce251

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ninja coffee pot is a good selection for coffee lovers. Makes very hot coffee, easy to see how much water thru the clear container, I use paper filters with not problem. I have set it up for certain time to brew and was right on time. I give this pot an excellent rating. I'm very satisfied with the taste of my coffe also.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Fast,Easy,Tastefull

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee makers is easy to use and the instructions make it more then clear on how to operate them.I love how you get different setting and the interface is easy to use, for the price is a really good offer. My family can go about 4 full jugs of coffee a day and the Ninja keeps up with easy and keeps the coffee warm for a really nice amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Ninja Coffee Maker

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our old coffee pot with this one. Makes great tasting coffee,,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excelent coffee maker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker!! Easy to clean, fast and durable

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Ninja Coffee 12-cup Brewer (CE251)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this unit for about 60 days and it has exceeded our expectations to this point. We bought it at a discount at BestBuy online. I had read in previous reviews that some parts of this Brewer were sensitive, e.g. removable water reservoir leaked, decanter very fragile, steam damaged overhead cabinets. I guess due to that information, we have been cautious. We normally place our Brewer(s) near the kitchen sink, but away from cabinet overhangs. In doing so, we have chosen not to remove the reservoir. We just pour water from the Decatur to the reservoir. We handle the decanter with respect, but that is no different that our previous decanter. We do like the brewing method, and the options available. We think the flavor of the coffee is enhanced with those choices. We also like to use the extended brewing feature, as I get up before my spouse, but the coffee remains hot (we have chosen the 3 hr extended option), without the scorched, or burnt taste. Overall, we enjoy using this unit and look forward to our daily coffee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and still working after 1 year.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those who don't like K cup coffee. Love the "Rich" (Strong) and "Small Batch" settings! Grew tired of the Mr. Coffee coffee makers wearing out after 6 months or so. The LED lights on the clock went out a while back but I didn't buy it to tell me what time it is...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Enjoy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker a must have. Easy to use and works great

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    The very best customer service I have experienced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old coffe maker went belly up 3 days before Christmas. I went to the Best Buy online catalog and searched for a new one and decided on a Ninja since I had several other Ninja products (Foodie and non-stick fry pans) that I really liked. I found one in stock on the far side of town and drove over there and picked it up. Got home and while unpacking it I manage to drop the detachable resevoire rendering ,the unit unusable due to a large crack. I calle Ninja and told them my sad story and they said due to the holidays they could not guarantee when a replacement could arrive. I ordered it anyway and told them now to worry because I understood about the shipping problems this close to Christmas. To my total surprise, my new unit arrived in two days and my family was able to have our traditional sweet rolls and coffee before opening presents. The unit is great, makes perfect coffee and also made our Christmas complete.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Water reservoir

    Rated 5 out of 5 stars

    Great Coffee Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with my Ninja coffee maker. I've been a Cuisinart coffee maker user for a number of years but the last few makers didn't last more than a year. After reading a number of reviews I decided to try the Ninja and I'm glad I did. It makes a very good pot of coffee. And I really like the removable water reservoir.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Very happy with my new coffee maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome coffee pot! Works well and makes delicious coffee

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for someone they love to using it

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Water reservoir

    Rated 5 out of 5 stars

    Coffee maker best buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying several coffee makers and returning them because of a metallic taste to the coffee, I decided to give the Ninja a try. It makes a perfect cup of coffee and I really like the design, especially the removeable water reservoir. No regrets!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    CE251 Ninja coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee maker best I’ve ever owned. (CE251) been using over 3 weeks now I discovered when I filled to 12 cup line it was a little harder to raise up into position to slide down into position. Not a problem for less water levels, I found that filling the carafe full and pour into reservoir for 12 cups is best less wear and tear on the seals, after I make my coffee I take the lid off reservoir to dry out. The carafe has a wide pour spout I haven’t spilt a drop of coffee yet. I love the option to keep my pot hot up to 4 hours, coffee tastes great (rich brew) it’s very easy to use just read the manual. This maker is only hot brew no cold brew feature. Some 12 cup coffee makers are only 50 oz. this is gives 60 oz. I highly recommend this model CE251.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Water reservoir

    Rated 5 out of 5 stars

    Makes Great Coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at several different high end coffee makers, I picked this one because of the looks, the features, and the removable water reservoir ... Then I found out it makes really good coffee! Better than most I've tried and definitely worth the money! IF you LOVE coffee this is the one for you plus has a 4 hour warmer plate

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in store looking for a coffee maker since I wanted something better than my keurig. After reading excellent reviews on the ninja, we decided to move forward with the purchase. Not only was it a great deal, but the functionality and design fit perfect with my lifestyle not to mention it makes a great cup of coffee!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Nice Coffee Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes a good cup of coffee. I enjoy the option for bold brew, as well as small batch. I use the paper filters because clean up is easier. I only brew 3 cups a day, so the filter lasts for 3 days. The only complaint I have is if you want to use the timer of even just brew a cup you have to push 2 buttons. First the power button then the delay brew or brew. I cant speak of reliability as I've only had this for a month. So far so good. For the record, I returned this machine to Best Buy, because my sister bought one as a gift for me on Amazon. I did find the coffee maker on another site for $20 less and Best Buy would not match the price. The return went smooth and I will continue to purchase products from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ninja Coffee Brewer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ninja coffee maker has all the features that I look for. Iy has a removeable water carafe, timer and brew strengths. I feel Ninja puts thought in the products that they design and looks for easy of use.

    I would recommend this to a friend
  • Pros mentioned:
    Water reservoir

    Rated 5 out of 5 stars

    Removable Water Reservoir!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite features of this coffee maker is the removable water reservoir. It is so easy to fill, but the lid of the reservoir is removable and also makes it so easy to fill without removing from the coffee maker because it is so big. How many times have you tried to pour water in a tiny little space in other coffee makers? I love that the lid to the carafe locks in place, I love the rich brew feature. It is very easy to program. You can program to start in the morning by pushing the delayed brew button. It doesn't make coffee fast, but that should not stop you from buying this. I also love the warming plate, it does not appear that the coating is not going to chip like my Cuisinart did. Most of the parts are dishwasher safe. They give you a coffee scoop that attaches to the side of the machine, I don't use it because I have one in my coffee can and put it back in the can after use... It looks great on my counter! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Filter

    Rated 4 out of 5 stars

    Excellent coffee maker for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used cuisinart coffee makers for years, but they have a design flaw that allows the water to overflow the filter and clog the machine with grinds. The ninja is equivalent and addresses this critical flaw. The design is modern and the “rich” brew mode makes good tasting strong coffee. My only complaint is the lack of an integrated filter. I have to use a zero water pitcher to ensue I don’t get the flavor ruining contaminants of tap water.

    I would recommend this to a friend