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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the excellent coffee quality, ease of use, and overall performance, with many appreciating its well-thought-out design, removable water reservoir, and effective temperature control. The convenient timer is also a frequently praised feature. Conversely, some customers express concerns about the product's price, noise level, and bulky size, with a few also mentioning issues with coffee grounds occasionally getting through the filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,615 reviews
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Good coffee maker, nice design.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate this coffee maker. It is well designed, especially for our use with the reservoir on the right side next to our sink so we can use the pull out faucet to fill it while assembled. The coffee is rich with this maker even on the regular setting (there are 2 flavor settings reg and rich). When we use the included coffee ground basket filter we do seem to get a residue in the coffee. We switched to a paper filter and that cleared up that issue. The measuring spoon on the side is a nice touch. The brewer is quiet and steady, with limited steam until the end. Overall, this seems well made but we will see if it lasts which has been an issue with our last 2 coffee makers.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Water reservoir

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yay! I can have hot coffee at home everyday. I love the cone filter, it quickly brews the 20 oz of coffee I drink, the clear water reservoir is useful for accurate measuring.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water reservoir

    Rated 5 out of 5 stars

    Quality coffee maker and love the removable tank.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee maker. This is my second ninja purchase consider the blender was great as well. I love that you can take the water tank off and fill it. It is very easy to clean and works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Water reservoir

    Rated 5 out of 5 stars

    Beyond basic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes basic to a whole new level.. The lift off water reservoir is the BEST! No more spilling/pouring water over coffeemaker/counter etc. Take to the sink, fill and set in place. Permanent, fine mesh filter is great as I no longer have to mess around with paper filters. I have found that if I put my grinder on a fine grind setting 3 j (just under medium) I avoid any grounds in pot. Haven't tried going finer yet. Has a "rich/classic" brew feature which is equally nice. Makes experimenting with different coffee fun. Also like the feature to have warming plate on or off. Looks stylish, super easy to pour without dripping and lid locks well into place. This not only looks stylish and expensive but has a few more features to make it a bit fancier than a basic coffee pot!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great coffee in an easy to use maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start by saying that I don't like hot drinks, but I love coffee. I'm not a "cold brew" fan, I just like regular coffee cold. The Ninja pot has several features I really like. First, for cleanliness and ease of use both the filter basket and water reservoir are removable. Secondly, the hot plate can be disabled (just press the "Keep Warm" button to turn it off), so my coffee cools quickly and doesn't get burnt. Finally, you can buy replacement carafes and water reservoirs and such from Ninja (although they show that they are sold out currently, but I'm assuming they eventually have some in stock). Only thing I don't like is the height of the unit. You can't open the filter cover if it is under your cabinets- a flip out or slide out design would have worked better for me.

    I would recommend this to a friend
  • Pros mentioned:
    Water reservoir

    Rated 5 out of 5 stars

    Great practical coffeemaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve used Cuisinart coffee makers for the past 15 years. It was time for a new pot as the cuisinart was leaking. Saw good reviews on this Ninja, so we decided to take a shot on it. Couldn’t be more happy with our decision. The pour spout is practically spill proof, unlike our our Cuisinarts. Absolutely love the water reservoir. We just lift the reservoir of the machine, fill it up and put it back on the machine. Way more convenient than filling the pot, then trying to pour the water into the small reservoir opening on the Cuisinart (meanwhile water dripping from the pot as you are trying to fill). Love this pot!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water reservoir

    Rated 5 out of 5 stars

    We Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve tried several coffee makers & this is the best of the bunch. Easy is the word, easy to load coffee & water & coffee ready in good time & always hot. Also easy to clean & ready pot for next batch.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Ninja coffee maker and I liked the first one so much I replaced it with the same model when it took an unfortunate tumble off of the counter. It's easy to use, easy to program, and makes great coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great coffee pot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pot makes excellent coffee! Just follow the directions, it will be great. We've been using it for about a month now with no problems. Love that it beeps to let me know when it is ready!

    I would recommend this to a friend
  • Pros mentioned:
    Water reservoir

    Rated 5 out of 5 stars

    Meets all my wants and needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love a good cup of coffee and this coffee maker provides just that. The brew temperature is hotter than my old Mr. Coffee and that is what makes a better cup of coffee. I have a few pet peeves regarding coffee pots which are: 1. When pausing brew it drips on hot plate - this one doesn't 2. When pouring a cup of coffee the carafe dribbles - this one doesn't 3. 2nd cup of coffee is cooked down by hot plate - this one can be shut off so that doesn't happen 4. When cleaning a coffee pot there is a lot of buildup left in the water reservoir which is hard to clean out - this one goes in dishwasher. I can't be more pleased with this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Water reservoir

    Rated 5 out of 5 stars

    Nice Hot Coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a great cup. Coffee is nice and hot. The water tank is a convenient way to add the water than my old pot. It does make load noise when brewing but that helps one wake up in the morning.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Easy to make coffee that tastes really good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee maker we've ever had. The coffee is nice and hot and tastes really good. Easy to use, easy to clean, has a filter that you can clean, so no unwanted waste with filters. Really nice machine!

    I would recommend this to a friend
  • Pros mentioned:
    Water reservoir

    Rated 5 out of 5 stars

    Perfect pot.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how I made coffee without this. My old pot (I bought it right as the pandemic began) couldn't keep time, making the delay brew feature useless. This pot keeps time perfectly, so I can have my coffee brewed for when I wake up. It comes with a reusable filter and detachable water reservoir. What I don't like about this pot, is the lid. The lid on the pot screws on, and if it isn't aligned perfectly, it doesn't screw on right. The only other flaw is some times water gets trapped between the glass and the plastic around the top of the pot.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great machine - simple to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee-maker! Versatile to make small batches or larger ones with more locally ground coffees. A step up from the Keurig machine my wife was used to.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Awesome value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ninja 12 Cup is an excellent product for people who just want a good cup of coffee. It is a no frills unit, but it has the basic features you need to brew and keep the coffee hot. It was also on sale!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coffee maker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot recommend this coffeemaker high enough. From the moment I opened the box, I knew I had made the right decision. It was easy to wash and get assembled, came with a gold mesh reusable coffeemaker, which was a nice surprise and even came with its own scoop that attaches right to the machine. A huge plus for me was that the reservoir is removable so I don't have to pour water directly into the machine. I love all of the functions especially the one that allows me to make a small batch as well as tweak brewing, depending on what I am going to be doing that day. It's also such a pretty machine and takes up much less space than the one I had previously. All in all, I am completely happy with this purchase and have recommended it to anyone I overhear looking for a coffee machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water reservoir

    Rated 5 out of 5 stars

    Ninja does it again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ninja coffee maker has several very useful features including a removable water reservoir and multiple brewing settings. We are really enjoying the new coffee maker and it's ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great coffee

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee and easy to use and clean. Nice options

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Really, really pleased!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been brewing coffee in our new coffee maker for a good month now, and every brew has been very good! The auto-brew option is especially nice, allowing me to wake up to fresh brew each morning. The coffee maker is really sturdy in design. The carafe feels solid in your hand. The pour spout is wider, making for a smoother pour without drips. It's important to follow the initial steps given for prepping the coffee maker before you make the first pot of coffee. The steps help ensure you remove anything left over from the manufacturing phase. I like that they recommended using a vinegar water blend, and then brewing again using just water. All the steps lead to really good coffee for us every time.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Excellent coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coffee maker so far. Easy to fill tank that holds water and functions as expected. Keeps coffee at a nice warm/hot temperature which my last coffee maker failed to do. Would recommend this.

    I would recommend this to a friend