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Customer reviews

Rating 4.7 out of 5 stars with 1548 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the Coffee 12-Cup Coffee Brewer's coffee quality and ease of use. Many appreciate the removable water reservoir and overall design. However, some find the coffee maker a bit overpriced, and a few have noted its bulky size and that some coffee grounds get through the filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,583 reviews
  • Pros mentioned:
    Ease of use, Water reservoir

    Rated 5 out of 5 stars

    Excellent coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. The design of the water reservoir is great. Makes filling very easy and efficient. Makes great coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great coffee machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes great coffee. Build quality is excellent. Very easy to use and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    I love this coffee maker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee maker! Very user friendly, easy to clean. It’s very quiet and the coffee taste great! I would buy this as a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee maker ever!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I would definitely recommend this to family! My mom loves it!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sturdy, Easy to Use, Different Brew Options

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee-maker I've ever purchased and I've gone through a lot of coffee-makers in my time. The Ninja is very well made, very sturdy, has Classic or Rich brew cycles. (I love the RICH setting) Great feature is there's also a small batch brew option for 4 cups and under. I use that feature alot when my son is away for college, because the wife doesn't drink coffee. (Weird I know) SO simple and easy to use too.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Works great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this coffee maker. Had a Kitchen Aid that I really liked that died and thought I'd try this one. First Ninja and I am impressed so far. The carafe is really solid and pours like a dream. No drips like we had a little with our old one. Our old one was 14 cup so this is a little smaller but still big enough. It's got the cone shaped filter and I prefer the basket but that's a preference thing. All in all, easy to use solid construction and the coffee tastes great!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    great coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went through some bad coffee makers, from plastic warping to heater plates rusting immediately. This coffee maker has none of those issues. The quality is very high for this, and it competes with coffee makes 2 to 3 times the price. we were going to spend that much to get something that just works. we saw this and knew that we have always liked the Ninja brand, we took the risk and we have been perfectly happy! We have been very happy with all of our Ninja products! This one delivers with flying colors!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Awesome coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome coffee maker, simple to use, clean, and makes GREAT tasting coffee. Looks sleek and has a lot of features too.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Water reservoir

    Rated 4 out of 5 stars

    coffee pot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice quality coffee pot, brew takes some time but it makes a good cup of coffee. The tank used to fill with water is more convenient than filling carafe. Family enjoys this new coffee pot.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    best brewed coffee at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    makes great coffee and easy to use also the spoon on the side of the maker big plus for knowing how much coffee grinds to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good coffeemaker, but lacks a couple features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a very good coffeepot, with nearly all the features you'd want. Good construction, and easy to clean. Higher end parts than you would get in most comparable coffee pots. There are only a couple features it lacks. First, it does not chime or beep when the warmer plate turns off. Second, there is no timer indicator that shows how much time is left before the warmer plate turns itself off.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design

    Rated 5 out of 5 stars

    Great Coffee

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Coffee Maker! We are so glad we went with this. The design is wonderful and the coffee delicious!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worst coffee maker knkwn to man

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money. It's all looks and no utility.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello David, thank you for taking the time to share your feedback. We're so sorry to hear the 12‑Cup Brewer didn’t meet your expectations. We know how important it is for a coffee maker to offer both style and performance, and it’s disappointing that this one fell short for you. We’d appreciate hearing more about what didn’t work well. Your insights help us understand the issue and improve. Feel free to contact our customer support team at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET. We’re here to help with troubleshooting, returns, or finding a model that better fits your needs. Warm Regards, Ninja Kitchen

  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Good coffe maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coffee maker easy to use easy to program for early coffee and good quality for the price

    I would recommend this to a friend
  • Cons mentioned:
    Filter

    Rated 5 out of 5 stars

    Ninga Coffee Brewer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I especially like that I can 'see' the water reserve & clean it easily. I had a Bunn before & it was very hard to clean the scale/calcium build-up in the top where you poured the water in, let alone you could NOT see the reserve that held/warmed the water. I really like this unit, although prefer paper filters because they seem to filter-out the fine coffee dust that you 'see' on the bottom of the pot with the screen filter.

    I would recommend this to a friend
  • Pros mentioned:
    Water reservoir

    Rated 5 out of 5 stars

    So Far, So Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good with the Ninja Coffee 12-Cup Coffee Brewer. The clear water reservoir on the side is an excellent innovation, Coffee brews well, nice and hot and strong. Be sure to read the manual before use and follow instructions carefully. This model is a cut above most home coffee brewers, and I have tried several brands.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Perfect cup of coffee

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker that makes the perfect cup of coffee, as I drink it black. Timer and set up were easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to use perfect for my counter works excellent

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee maker. Super easy to use. Coffee comes out great everytime

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great coffee pot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ninja coffee pot is easy to use and program. The water reservoir easily comes off to fill. Coffee brews quickly. We love it.

    I would recommend this to a friend