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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1601 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 12-Cup Coffee Maker's coffee quality and ease of use. Many appreciate the removable water reservoir and overall performance. While the design and timer are liked by some, a few customers find the price and size to be a drawback, and have noted the noise level and filter performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,601 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ninja Coffee Maker is Sleek and Modern

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE this coffee maker! It is very easy to use after you take a glance at the manual. I recommend using a coffee filter even though you don't need to since the coffee maker has its own washable filter already (so the paper ones you buy is optional). But perhaps my favorite feature is the 'Keep Warm' option to keep my coffee hot for up to 4 hours! I recommend this coffee maker!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Water reservoir

    Rated 4 out of 5 stars

    Nice coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The coffee is really hot and maximizes the flavor from the grounds. I like the water reservoir attachment. If I screw up the amount of water, I can fix it easily.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Coffee Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use an makes a great cup of coffee. Especially like the plate warmer variable time setting function.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watched a non paid youtube review and made me decide buying this one. It's just perfect. Ninja brand does a good job with their quality and support. I have two products from them and i'm extremely satisfied. This coffee maker makes a good amount of coffee to last over the day, also it's programmable, has a reusable filter but you can use a disposable one. Easy to clean. Keeps coffee warm for 0.5-3hours.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Water reservoir

    Rated 5 out of 5 stars

    Ninja coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This elegant machine makes great coffee and the water removable water tank is an A+

    I would recommend this to a friend
  • Pros mentioned:
    Water reservoir

    Rated 4 out of 5 stars

    Definitely does the job & looks great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually just broke this coffee machine during a move but while it was still intact the preset for time is great. Love that the water tank is removable to fill up easily at the sink/water-filter. Follow your best judgment on grounds based on your preference/it's brewing recommendation and not what the machine recommends. Overall easy to clean and is top-rack dishwasher safe. Also, comes with a reusable filter which is nice but I opted to use paper filters still for easy clean up. Overall, would recommend for ease of use and does keep coffee warm. Just obvious warning if you leave it for to long warming and there isn't much coffee left it will cook & evaporate away.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Perfect coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and excellent quality for the price easier to use Can be better for the price paid

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    It makes an excellent coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Coffee maker every single day. Morning and evening. Very easy to clean. my coffee tastes better. I appreciate the fact it includes a spoon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Delicious brew with easy care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this coffee maker about a month and love it. The machine is a good size and easy to care for with removable parts and programmable settings. My favorite feature is the “rich brew” option, which I think makes even regular store-bought ground coffee taste closer to coffeehouse roast. I found the reusable filter left the bottom of my pot a bit gritty, but using normal paper cone filters fixed that problem. Overall, a very nice machine for someone who just wants tasty coffee waiting whenever needed!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Water reservoir

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the special features from this coffee maker, separate water chamber, carafe top closes tightly, no spills while Poring coffee, coffee stays hot

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes great coffee.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker. It is very simple to use and the instructions are very clear . The reusable filter is great, especially since I grind my own coffee beans. As I can control the grind size so that I do not get any coffee grinds in my cup. Makes great coffee. The delay brew is a great option so that coffee is already made when I wake up. Does a great job wetting the coffee grinds evenly so that all coffee flavor is extracted. Overall for the price it is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great coffee pot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I was a Mr Coffee customer for years and I loved the one I had. But they dont make it anymore. This one is a little wider than the normal coffee pot, But its great. No leaking, no burning your hand when you pour, makes a good cup of coffee. Comes with a scoop that I dont use. The recommend scoops would make mudd if I followed it. I dont like coffee that strong. And I doubt it could hold all that coffee that it says to use. But other than that, this is great

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design

    Rated 5 out of 5 stars

    Ninja Coffee Maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the coffee maker. Coffee is very hot which I prefer. Very attractive design and looks great on my countertop.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I just love it. Makes a great cup of coffee. Easy to use and set up. The only thing I could nock it for is it is a little slow brewing.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great Coffee Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used this coffee maker for a few days but love the results! I find it makes better coffee than my Cuisinart did. I just use the classic setting but the coffee tastes rich and smooth. Setup was easy and the removable reservoir is a joy to use. When it brews, the process is very quiet. Love the fact that the carafe doesn't drip and that the maker doesn't drip on the warming plate. I am very happy with my purchase and look forward to many delicious cups of coffee!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    After Cleaning, As Good As Chemex Pour-Over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a thorough cleaning with Brew Rite, the Ninja CE251 is brewing coffee as good as I can do myself with a really precise Chemex pour-over. In fact, the CE251 does a better job than the Chemex OTTOMATIC 2.0 (at roughly 1/5 the price!) but, unlike the OTTOMATIC, the CE251 doesn't leave 2-3 oz of residual water in the unit. It all goes into making the coffee! Best Buy deliver was super fast too. All around, this was one of the best purchases I've ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Ninja Coffee Brewer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ninja Coffee Brewer makes great coffee! It is easy to make coffee with this coffee brewer!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bug infected coffee machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought that Ninja 12 cup coffee brewer abought two months ago and I had a bad experience with it, I will explain why. I had been using that coffee brewer for a while after I bought it. Then, during this month, I had left it unused for many days. Then, the other day, I thought I would use it for making a pot of coffee. Then, I was shocked to see about 200 or more different ants or bugs, just walking or standing inside the coffee maker. For example, those ants or bugs were by the filter the machine had. I did not know what to do and I just took the coffee machine and I threw it in the trash.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there. We’re very sorry to hear about your experience with the coffee brewer. That sounds extremely frustrating and certainly not what we want for our customers. While we can’t control external factors like pests, we understand how upsetting this situation must have been. If you have any questions or need assistance, please out to our customer support team at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET; so we can assist. Your feedback is important to us. Warm Regards, Ninja Kitchen.

  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my failing coffee maker. No issues so far and it is really easy to use. Coffee comes out tasting great and hot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water reservoir

    Rated 5 out of 5 stars

    Excellent coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. The design of the water reservoir is great. Makes filling very easy and efficient. Makes great coffee.

    I would recommend this to a friend
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