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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the excellent coffee quality, ease of use, and overall performance, with many appreciating its well-thought-out design, removable water reservoir, and effective temperature control. The convenient timer is also a frequently praised feature. Conversely, some customers express concerns about the product's price, noise level, and bulky size, with a few also mentioning issues with coffee grounds occasionally getting through the filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,615 reviews
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, easy to fill water, and brews great coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Water reservoir

    Rated 4 out of 5 stars

    So far, so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had quite a few coffee machines, this one seems to be the most convenient. The crystal clear water reservoir is neat. It doesn't drip when pouring into a cup like others have stated, nice. Big shower of water seems to make the most out of the coffee, flavorful. One thing, the pause serv worked good within the first many uses, now it leaks when pulling out the carafe while brewing, disappointing but not a deal breaker. Haven't had it long for a durability report. Fingers crossed.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Very happy with my purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality coffee for the price. I like that the water reservoir is removable so you can directly fill it. Easy to clean - I remove the reservoir daily to let everything dry. Oddly though, the buttons are difficult to press. I find myself pushing the coffee maker when trying to hit the brew button.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, keeps coffee hot,easy to program , Wife loves it

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were die hard keurig users and was tired of constantly picking up pods which could become very expensive over time, especially since we drink plain coffee. Decided to get something more practical for our needs and this works well. Didn’t want a very expensive standard coffee maker or a cheaply made one, this one works well and isn’t very costly.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Water reservoir

    Rated 5 out of 5 stars

    Makes my morning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great coffee...easy to clean..I like the water reservoir.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Good looking and works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and clean. Attractive design fits well on countertop.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to clean and brews awesome and fast

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy. Easy to use. Quality coffee. Many features.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Good coffee machibe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new coffee machine. Easy to use and great coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy peezie programmable brewer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, good. Easy to use and clean. This is my first coffee brewer and it meets my expectations of what I wanted. I haven't had the brewer long enough to experience any problems. Also, I use it occasionally....enjoying a cup of organic coffee from time to time.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great coffee maker!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee maker I've ever had! We have some serious coffee drinkers in our household. We freshly grind the coffee beans every morning and froth the milk like a bunch of baristas. This fine quality Ninja coffee maker made a great addition to our coffee station.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bug infected coffee machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought that Ninja 12 cup coffee brewer abought two months ago and I had a bad experience with it, I will explain why. I had been using that coffee brewer for a while after I bought it. Then, during this month, I had left it unused for many days. Then, the other day, I thought I would use it for making a pot of coffee. Then, I was shocked to see about 200 or more different ants or bugs, just walking or standing inside the coffee maker. For example, those ants or bugs were by the filter the machine had. I did not know what to do and I just took the coffee machine and I threw it in the trash.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there. We’re very sorry to hear about your experience with the coffee brewer. That sounds extremely frustrating and certainly not what we want for our customers. While we can’t control external factors like pests, we understand how upsetting this situation must have been. If you have any questions or need assistance, please out to our customer support team at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET; so we can assist. Your feedback is important to us. Warm Regards, Ninja Kitchen.

  • Pros mentioned:
    Ease of use, Water reservoir

    Rated 5 out of 5 stars

    great no hassle coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. The detachable water reserve is great.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great coffee pot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed.... coffee is hot and very easy to use !

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great coffee maker.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend. Very easy to use and makes great coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great coffee pot.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say it’s a coffee pot. It brews good coffee and is easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Ninja - Coffee Brewer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sprinkler head spreads hot water evenly over the grounds, Adjusts for small and large amounts and for strengths. Delay brew is great mostly because the clock is accurate. Settings are saved so you only have to press brew and forget it. Option of using a cone filter or just the wire mesh.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave up on Keurig. I decided to go back to a 'regular' coffee pot since beginning my day is not a good idea for those around me without my first cup. I do not need to make more than 6 cups [3 mugs for me] and this Ninja allows me to do so without compromising taste. I like the fact that access to the coffee ground is easy to get to and filling the water is also easy. No problems other than I really cannot get the area for the grounds dry enough to leave grounds in overnight. And that is the only problem.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast to make the Coffee and very easy to operate

    I would recommend this to a friend