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Customer reviews

Rating 4.7 out of 5 stars with 1548 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the Coffee 12-Cup Coffee Brewer's coffee quality and ease of use. Many appreciate the removable water reservoir and overall design. However, some find the coffee maker a bit overpriced, and a few have noted its bulky size and that some coffee grounds get through the filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,583 reviews
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Best coffee pot ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use makes great coffee and easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use and makes great coffee. I like it thus far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this coffeemaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted something that brewed a good cup of coffee like the old time percolators. This was the perfect find. Easy to use and makes a great cup of coffee with brew choices. Some complained about how long it takes. Doesn't take that long and that is what gives you a better "brewed" cup of coffee. Would buy it again!

    I would recommend this to a friend
  • Pros mentioned:
    Water reservoir

    Rated 5 out of 5 stars

    Great Coffee Pot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice coffee pot with nice features. I ended up getting this one as it has the removable water reservoir which saves a lot of hassle and leaks when refilling. Makes 12 cups which is nice and beeps five times when your brew is complete which is also a beneficial feature to have if you multitask in the mornings. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water reservoir

    Rated 5 out of 5 stars

    Like the option of two brews.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Like the separate reservoir for water.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product if you like instant coffee fast, not great for quality

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    A Great Purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best coffee maker ever. Sets up much easier that the traditional makers. Best coffee results ever. This is my second purchase of the same model. Over the previous 3 years I had just worn my original purchase out!!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    I have several Ninja products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Coffee Maker. Simple to use, makes great coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Water reservoir

    Rated 5 out of 5 stars

    Best!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best coffee maker I have ever used. It is very easy to add water you only have to fill up the detachable, clear and measured side silo. The coffee filters are more round or conical in shape than a normal filter. The #4 cone filters on Amazon are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Doesn’t leak. Easy to clean. Coffee’s hot.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee and keeps coffee very hot! Also looks great!!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Top tier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth rich flavorful coffee everytime and Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    We love this coffee maker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this coffee maker. It doesn’t have the same features as some more high end models with frother or espresso maker, but it makes a great cup of coffee. It blooms the grounds to enhance strength. It’s sleek and pretty on the counter.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bummed out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the coffee pot on October 31st and I have not received it as of 11/21/25

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Ronald,

      Thank you for your review and for bringing this to our attention. We completely understand how frustrating it must be to wait this long for your order, especially when you’re excited to start using your new coffee pot. Since the purchase was made through Best Buy, the quickest way to get an update is to contact their Customer Support Team, as they’ll have the most accurate information on your delivery status.

      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great Coffee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is easy to use and makes wonderful coffee!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Good coffee maker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints except no option to brew a single cup like the Ninja Coffee Bar has, it’s a good coffee maker, has a classic and Rich brew setting. The “Rich” setting just slows the process down to create a stronger flavor, I prefer it. I can’t say it makes the best pot of coffee I ever had, it’s just a drip coffee maker and that is influenced more by the coffee itself than the machine, but it looks good and does a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Overall performance

    Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonders makes coffee better than my last one

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Ninja has upped their game - good coffee!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, solid coffeemaker. Plenty of features for my needs. Can't really say the coffee tastes better than from the old Krups, but I use good PR coffee and it always tastes good. You can certainly buy a cheaper brand, but the movable water container feature is nice and you don't have to worry about spilling while pouring.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my old Bunn gave up the ghost, so had to perk coffee till this one arrived in the mail, since I do not go out in these times. I was so glad to see it come could not wait to set it up and make 2 cups of coffee, without coffee grounds in the cup, would so far buy again. Even though it is a little pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker by Ninja is exactly what I needed. I love the fact that it has the brass micro screen instead of using coffee filters but you can use coffee filters if you want. The reason why I did not give it five stars is that it does not keep your coffee hot very long after brew and it would have been nice to have a water filter on this model. But you can throw the manual away because operation is simple. The water reservoir can be removed for cleaning which is nice also.

    I would recommend this to a friend