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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1616 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the excellent coffee quality, ease of use, and overall performance, with many appreciating its well-thought-out design, removable water reservoir, and effective temperature control. The convenient timer is also a frequently praised feature. Conversely, some customers express concerns about the product's price, noise level, and bulky size, with a few also mentioning issues with coffee grounds occasionally getting through the filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,616 reviews
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Nice coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a Bunn I had forever. This is a very nice coffee maker, nice features. Makes good coffee, that’s what it’s supposed to do!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ninja Coffee Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this when my old coffee maker stopped working and it was a great purchase. Makes a delicious cup and way easy to use. Definitely would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Good value for the money!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. makes excellent coffee and very dood value for the price point. One downside is the water fill is by cups so you must use the exact amount of water per cup. You cannot fill the water container and then make only one cup. Overall Id say it is a buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee maker so far! So easy! Not a fan of the re-usable filter just bc I don’t like having to clean it. But I have no actual complaints. I’m just lazy, so I got regular throw away filters.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great coffee maker!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker produces amazing coffee! My old one would taste weird. I’m happy that it has a filter holder so I don’t have to buy anymore of those plastic cups.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    IT MAKES SNOW!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is fantastic. I wish I would’ve bought on a long time ago. I make smoothies and/or margaritas on a daily basis now!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    The best always ninja

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can make 2 different types of coffee light and dark and you can also choose the amount of coffee you want to prepare

    I would recommend this to a friend
  • Pros mentioned:
    Water reservoir

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 2 of the Ninja 12-cup coffee makers one for our home in Michigan and one for our Florida condo, love it, would highly recommend. Best feature is the removable water reservoir.

    I would recommend this to a friend
  • Cons mentioned:
    Filter

    Rated 4 out of 5 stars

    Does the job!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two minor things that I wasn’t crazy about: 1. Too tall to fit under cabinets when it’s turned on (the steam would warp the underside of the upper cabinet 2. The permanent filter allows a small amount of grounds to get into the carafe. I’d recommend paper filters instead

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Coffee time

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have one of these for our home and we love it, my mother in law came to visit and loved it so we got her one for christmas and she loves it as well, great product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worst coffee maker knkwn to man

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money. It's all looks and no utility.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello David, thank you for taking the time to share your feedback. We're so sorry to hear the 12‑Cup Brewer didn’t meet your expectations. We know how important it is for a coffee maker to offer both style and performance, and it’s disappointing that this one fell short for you. We’d appreciate hearing more about what didn’t work well. Your insights help us understand the issue and improve. Feel free to contact our customer support team at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET. We’re here to help with troubleshooting, returns, or finding a model that better fits your needs. Warm Regards, Ninja Kitchen

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    The perfect coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this coffeemaker. It looks great, makes amazing coffee (it gets much more flavor out of the ground coffee than regular machines), AND it makes and keeps it HOT! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ninja Cofee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ninja is known for the quality of their products and this coffee maker is no the exception, easy cleanup and easy set up I’ll recommend in a heartbeat

    I would recommend this to a friend
  • Pros mentioned:
    Water reservoir

    Rated 4 out of 5 stars

    Coffee Maker

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this machine except for the design of the carafe. The plastic around the top holds liquid making it hard to clean and rinse out completely. My favorite thing is that the water tank is separate from the machine making it easy to fill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to go cheaper, but happy I didn't. EASY to use, love the measuring spoon that came with it. I use it for 2 cups of coffee, not 1, but personal preference.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Very Happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted a coffee maker that makes a hot cup of coffee and that's what this does! I like the way the coffee pours. Our last one always seemed to drip a little. Tjhis one is smooth!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great consistent coffeemaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Ninja coffeemakers because they are simple to setup\use & consistent in daily use at our house. Price wasn't the cheapest online, the convenience of carside pickup was.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Favorite coffee maker!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker is great! No need to buy filters because it has a built in filter! Also love the rich option because I love my coffee tasting strong!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Mi cafetera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a practical, economical and high quality coffee maker that does not compare with others on the market because it is of the highest excellence

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great coffee pot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our coffee in the morning and always had a cuisinart that we were okay with but after having coffee from this Ninja coffee pot, we have found our new favorite. Excellent coffee every pot.

    I would recommend this to a friend