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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1616 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the excellent coffee quality, ease of use, and overall performance, with many appreciating its well-thought-out design, removable water reservoir, and effective temperature control. The convenient timer is also a frequently praised feature. Conversely, some customers express concerns about the product's price, noise level, and bulky size, with a few also mentioning issues with coffee grounds occasionally getting through the filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,616 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keep coffee hot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3 coffee maker in a year and so far so good. Keeps the coffee hot for a very long time. Very easy to use and my husband loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Coffee Maker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker works great. We program it every night and have plenty of coffee for our family in the morning.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed with this coffee maker. This has the first coffee pitcher that doesn’t spill when you pour the coffee that I have ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    great coffee maker.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to make coffee ...just set a delay and it starts brewing on your set time, or you can hit brew button, it brews less then 15 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great cup of Joe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a great cup of coffee, love the side reservoir tank makes filling up a breeze. Only issue I have is the pot stains easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good brewer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice brewer. Works well is easy to fill. It has a delay feature which is nice. Has different brew setting for coffee flavor.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two other coffee makers before I found this one. It works great and love the removable reservoir. Makes hot good coffee

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice coffee maker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice coffee maker for the price point. Very easy to use but has is just the right fit for a family of four.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great moderate priced coffeemaker

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reviewed lots of coffee makers prior to purchasing thus. I liked that there was no need for paper coffee filters. But I really liked the coffee spoon positioned on the side. The thing that drew me most was the separate water unit. I cannot recall the number of times I've spilled water when poring it into the unit. No more spills because of the separate water filler unit. I'm able to use my refrigerator water filter easily. And this makes very tasty coffee based on its two flavor settings. The coffee us very hit initially.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Removable carafe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee pot we have ever had. The removable water carafe is very convenient. Two settings for rich or classic gives good variety.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bummed out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the coffee pot on October 31st and I have not received it as of 11/21/25

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Ronald,

      Thank you for your review and for bringing this to our attention. We completely understand how frustrating it must be to wait this long for your order, especially when you’re excited to start using your new coffee pot. Since the purchase was made through Best Buy, the quickest way to get an update is to contact their Customer Support Team, as they’ll have the most accurate information on your delivery status.

      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NINJA

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Ninja products and this was perfect! So simple, cleaning is easy and just such a good purchase and the sale price was great.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love cone filter coffee makers and they are hard to find . I was very happy I came across this one makes just the right amount for my husband and I.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Ninja Coffee Brewer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee brewer. It brews great coffee. I love to wake up in the morning and smelling fresh coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It honestly is easiest and best maker. I have paid 1000 for a nice one broken in a year and this one is better on strength and heat of coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope this one lasts

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just replaced the same coffee brewer with this one. We really liked the first one but it only lasted 2 years before one day it just quit working. Electicity was okay because the clock worked but it would not brew. I checked to see if there was any blockages but could not find any. Decided to just go ahead and try another one since it is relatively inexpensive and we liked the first one. If this one quits like the other I guess we will try another brand.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great Coffee Pot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my old one, and I have to say this coffee pot is a great buy. It keeps the coffee hot for hours. Not to mention how great the taste.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little taller than I would like it to be. I like the side water container so you don't have to fill the machine with the carafe. Makes coffee nice and hot. I hope it lasts longer than my last one (another brand) which was only 18 months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love having my coffee in the AM!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love waking up to my coffee smell. I can set a delay start brew. No need for filter. Easy to clean. So happy we are no longer using KCups

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Ninja Coffee 12 cup

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good purchase. I've been using it everyday since I bought it, no problems with it. And it brews great coffee or tea.

    I would recommend this to a friend