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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1601 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 12-Cup Coffee Maker's coffee quality and ease of use. Many appreciate the removable water reservoir and overall performance. While the design and timer are liked by some, a few customers find the price and size to be a drawback, and have noted the noise level and filter performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,601 reviews
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Top Notch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee is nice and hot. I love the removable reservoir, makes filling it a breeze. Awesome coffee maker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coffee maker couldn't have asked for a better one! Definitely recommend this!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great Coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the wide spout on the pot makes pouring the coffee easier than most coffe pots, the clear reservoir is a plus and the coffee is perfect pot after pot.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    New coffee maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love this coffee maker. Makes the perfect cup of coffee that looks great on our countertop!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee machine if you are looking for a machine with various ways of brewing coffee and the ability to brew 12 cups at once. The machine is quite tall and does not fit easily if there are low cabinets.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    great coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome coffee maker!! simple coffee maker for someone looking for just that.. fast heat up and brew time..coffee taste great

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great Coffee Maker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's a good coffee maker. I have always been a fan of ninja products, and this does not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Favorite Brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this coffee maker yet but all my other home Ninja products work wonderful and are dependable and well made.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Sleek look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee maker. Brews my coffee super fast! It comes with a build in, reusable coffee filter, which is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Makes a perfect cup of coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had numerous coffee makers and the Ninja coffee maker is the best by far. The coffee is brewed perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New version of old school coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker is great! Simple and easy to use. It’s the modern version of an old school coffee maker.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Great Coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a dual system with two separate coffee makers. We can't do without our k cups and needed to make a full pot at the same time. This coffee maker fits the bill, takes up little space, and makes great coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Coffee Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent coffee maker with just enough features to make it worthwhile, while not so complex as to make early morning use a challenge.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great tasting coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great tasting hot coffee every time. Comes with a precision size coffee scoop. No issues works great very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Coffee time!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we finally upgraded our coffee maker!! Coffee is done in a jiffy and enhances the taste of my coffee beans!! amazing..

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Excellent coffee Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant of buying this Ninja Coffee Maker, I am glad I did. My coffee comes out nice and hot . I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice coffee maker! Delay timer works great. Highly recommend especially if it's on sale. The regular and strong brew settings work great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT COFFEE POT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE NAME SAYS IT ALL!! THIS COFFEE POT RESCUED MY FAMILY FROM THE INFAMOUS PURPLE SHOELACE GANG!!!! I WILL BE FOREVER IN ITS DEBT!!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Great but more parts to clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had. A very simple coffee maker before purchasing the ninja. The Ninja makes better tasting coffee than our last and performs much more efficiently but it almost had more parts to clean so it was kind of a give-take.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broke after 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great but for only 2 years. One morning it literally fried - smoke came out. It did shut itself off so it didn’t catch the kitchen on fire. We replaced it with a newer model and that one just broke after 8 MONTHS. We are done with Ninja products.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Jennifer,

      Thank you for taking the time to leave a review.

      We're so sorry to hear that your Coffee Brewer was great for only two years and that then smoke came out. We truly understand how concerning this situation is for you, especially when your newer model just broke. Could you please give our team a call at 1-800-365-0135? We'd love to help ensure you're getting the most from your products. We hope to hear from you soon.

      Kind regards,
      Ninja Kitchen

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