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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1626 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the high coffee quality and the intuitive, user-friendly design of this machine. Many users also highlight the convenience of the removable water reservoir and the reliability of the programmable timer. While the overall performance is highly regarded, some individuals find the unit to be somewhat bulky, noisy, or expensive for its category. Additionally, a few users noted that the filter occasionally allows grounds to pass through into the carafe.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,626 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ninja Coffee Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker. Easy to use and setup. I would recommend this to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it coffee Maintains really hot good product would recommend to my friends and family's

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smell of morning coffee. Yummy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this so much. Easy to use. Excellent brewed coffee. Bought another for my son.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ninja

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee maker looks and works great. Only downside is that it came with a broken plastic piece on the top which is pretty noticeable. Might not be worth the hassle of an exchange though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Coffee Brewer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price and good quality. Easy to operate and maintenance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Affordable Coffee Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly and very simple to use whether brewing coffee right away or delayed brew while getting up for work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Hope it stays that way, fingers crossed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my new ninja coffee maker keeps coffee hot and brew it very hot easy to input water

    I would recommend this to a friend
  • Pros mentioned:
    Water reservoir

    Rated 4 out of 5 stars

    Always a hot cup of coffee with my Ninja

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ninja has a nice detachable water fill feature that does not require pouring water into a reservoir. I love that. But there is no way to reheat the coffee via the timer feature.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Coffee pot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice coffee pot. The pot is very quiet and makes great coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Ninja Coffee Brewer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with performance of the product and the taste of the coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! It is good for coffee and I want it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worst coffee maker knkwn to man

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money. It's all looks and no utility.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello David, thank you for taking the time to share your feedback. We're so sorry to hear the 12‑Cup Brewer didn’t meet your expectations. We know how important it is for a coffee maker to offer both style and performance, and it’s disappointing that this one fell short for you. We’d appreciate hearing more about what didn’t work well. Your insights help us understand the issue and improve. Feel free to contact our customer support team at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET. We’re here to help with troubleshooting, returns, or finding a model that better fits your needs. Warm Regards, Ninja Kitchen

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The small batch brewing feature is awesome.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great purchase from best buy. They always seem to have just the right product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with our purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in April 2021, it's a great coffee maker. Clean up is easy.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great Quality for Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't believe the quality for the price. Makes great coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker is great and very convenient in mornings with its automatic timer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broke after 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great but for only 2 years. One morning it literally fried - smoke came out. It did shut itself off so it didn’t catch the kitchen on fire. We replaced it with a newer model and that one just broke after 8 MONTHS. We are done with Ninja products.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Jennifer,

      Thank you for taking the time to leave a review.

      We're so sorry to hear that your Coffee Brewer was great for only two years and that then smoke came out. We truly understand how concerning this situation is for you, especially when your newer model just broke. Could you please give our team a call at 1-800-365-0135? We'd love to help ensure you're getting the most from your products. We hope to hear from you soon.

      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Cool coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Makes great coffee. Not as fast as my other coffee maker but still works great.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product!! Makes good tasting coffee. Will purchase other Ninja products.

    I would recommend this to a friend