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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1616 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the excellent coffee quality, ease of use, and overall performance, often highlighting its sleek design and convenient removable water reservoir. They also appreciate features such as the timer and effective temperature control. However, some customers have noted concerns regarding its price, bulky size, and noise level, with a few mentioning issues with coffee grounds getting through the filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,616 reviews
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Coffee brewer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats water to the proper temperature for a great cup of coffee

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Coffee Maker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee maker is quiet and quick. Coffee tastes delicious!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing coffee maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve gone through so many coffee makers the past few years, and none of them have been up-to-snuff until now. We’ve had Ninja products in the past and really liked how reliable they were. This coffee maker is in the same boat - it’s amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Ninja Coffee pot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is working good. It makes good coffee and hot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product, i like the timer thats a good thing to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee maker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the features of this coffee maker...more options and choices on how I brew my coffee than I have ever had with any other coffee maker! I'm glad I purchased this!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and makes coffee. Easy to use and easy to clean.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this one 20 days ago and its not working,

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Ricardo,

      Thank you for taking the time to share your feedback. We understand how frustrating this situation must be, especially when a new unit stops working shortly after purchase. This isn’t the experience we want our customers to have, and we’re eager to help. Please contact our customer service team at 1‑800‑365‑0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll do everything possible to make this right. Our Ninja team can review what’s happening and explore the available options with you.

      Kind Regards,
      Ninja Kitchen

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great coffemaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use, definitively I will recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my coffee maker for awhile and love it. I would recommend this item to all my friends it's not to big and fits in the small areas. Anyone looking for a coffee maker should purchase this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely no issues or complaints, we found using paper filters was better than the permanent filter supplied for us,we only brew 10 cups instead of 12 and never have any grounds in our cup,would definitely recommend this to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes great coffee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the features of this coffee maker (cone shape filter -comes with a gold one but we use paper, automatic shutoff, pause and serve). Coffee brews quickly and is hot and tastes great. No negatives, I'm really pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great coffee maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to used Ninja easy to use make my coffee every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coffee Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this about a month plus now, works great, coffee is much more flavorful with this machine than our past. You can brew classic or strong, but classic has provided enough flavor so far. We have several Ninja products, all have been great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing fancy, but makes good coffee.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good coffee maker, but not great. I ended up returning it. I think buying a coffee maker at the in-between price point of cheap vs high-end isn't worth it. Just pay a little extra and get a nicer model. The coffee didn't taste any different than a Mr. Coffee machine to me. I like the features and the 4-cup option.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love it, works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice coffee maker. Looks sharp and does what it's supposed to. The reusable coffee filter is a plus. We went from a $10 coffee maker to this one so of course its pretty amazing to have all the extras.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    OK not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee tastes great. The caraf has a wide opening, and is very easy to clean. Comes with a reusable filter. Happy with all of this. My only complaint is that I don't feel it offers anything more other, cheaper models. Would have gone with something closer to the $50 range, and been just as happy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this as a replacement for a coffee maker who's heating element gave out. We really like that you are able to set the coffee maker to keep the pot warm for 4 hours and there is a built in cleaning function.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I had a great deal on this coffee maker!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's mostly good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It brews nice and slowly which does a better job of getting the most flavor. The water container is easier to take out and put back than previous models I've had. It's almost impossible to remove the carafe a bit early to grab a cup before it's done. It doesn't stop dripping. It just reduces the flow.

    I would recommend this to a friend