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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1605 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the 12-Cup Coffee Maker, especially regarding the coffee quality and ease of use. The removable water reservoir, overall performance, and design are also well-received. However, some customers feel the coffee maker is a bit overpriced, bulky, and runs a little loud, and a few have noted that some coffee grounds get through the filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,605 reviews
  • Pros mentioned:
    Design, Ease of use, Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great all around coffee maker!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffeemaker gives off a vibe of simplicity, yet sophistication. Looks and works incredibly well, but is by all means simple to work. Programming is simple, and the machine will not let you turn it off when it has a programmed time, which is awesome for some of us who might do that. I love the idea of being able to make richer, stronger coffee, as well as other options for anything other than 12 cups at a time. The removable water reservoir is also a huge plus; no more spilling water EVERYWHERE while trying to brew coffee half-asleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picker Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s economical and not as bulky as it it looks. The brewing is great and I hope it lasts a very long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Willie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Permanent filter, uses way less coffee then our previous maker, good range of brewing options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffeepot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Ninja coffeemaker, best part is the side water container. Would be even better if you could program it when to begin brewing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    cheaper one lasted much longer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was within months that it started to leak, Then for the next year it was intermittent usually not leaking. Then it started leaking nearly every day. I was looking at replacing and the pot cracked so that finalized my decision. For the price I paid for this, I would have thought it would have lasted as long as the cheaper ones I've bought in the past. I will not buy another Ninja brand. When it wasn't leaking, I really liked it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coffee Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought of checking a coffee makers dimensions, it didn’t quite fit under my cabinets but I love it anyways!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got Coffee?

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pot is awesome. The spout pours without dripping. It also looks good because it matches the newer appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tasting coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker. Only have had it for a month but I hope it is reliable. The rich/classic brew options are nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee time!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome coffee machine, brews just right and is very quiet as well. Love the simplicity of it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja coffee brewer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ninja coffee brewer arrived on time. I like the ease of the water dispenser and the removable coffee pot lid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Far superior to my Cuisinart.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. No contact - delivery to my car! Web site easy to navigate. Thank you Best Buy. BCLL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Coffee Maker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Not the traditional style filter system, but brews a nice pot of regular coffee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Coffee Maker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that the water holder is detachable and the controls are easy to use. Only draw back is the unit is a little wider, but that's what you get with the detachable water unit. All in all a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this just before the pandemic hit and its been used daily for the past 2+ months with no problem- works great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This code maker is a great buy. It brews at very hot temperature to extract optimal flavor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee lover

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps it hot all day I love it , we have an old one n still have to warm up after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee this is the best coffee machine I’ve owned love it to much. Cleans well and the set up was very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely nothing negative to say about this machine. It’s perfect. Down to the detachable water bin and reusable filter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better but some need for improvements

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine although taking the tank off to fill it with water is odd. Also there is no filter for the water to run through to improve the overall life of the machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than the average coffee makers plus this one is great at programming and has not failed.

    I would recommend this to a friend