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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1627 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the high quality of the coffee produced and the machine's overall ease of use. Users frequently highlight the convenient removable water reservoir and the well-thought-out design as standout features. While the product is generally well-regarded, some individuals have noted concerns regarding its price, noise level, and physical size. Additionally, a few users mentioned that the filter occasionally allows grounds to pass through into the coffee.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,627 reviews
  • Rated 5 out of 5 stars

    Best coffee maker I have ever own.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee maker! I only wish there was a model with a larger cup capacity. Thinking of buying another as a back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and it was a gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was looking at this for a long time. I bought it for her as a gift equality is high I enjoy using all the features on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but it just takes forever to brew. I like to have fresh coffee first thing when I wake up. To get around this, I just set the delay brew 10-15 minutes earlier than I have may actual alarm set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker has been great aside from breaking a couple of years down the road. I still went back and got another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja warrior coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new coffee maker. It matches her dishwasher and microwave which I bought at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one the best coffee maker i ever bought. i can programe it and coffee will be ready before i woke up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously purchased Keurig all in one and decided to go with a single coffee pot. this one has been excellent no leaking.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great all around coffee maker!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffeemaker gives off a vibe of simplicity, yet sophistication. Looks and works incredibly well, but is by all means simple to work. Programming is simple, and the machine will not let you turn it off when it has a programmed time, which is awesome for some of us who might do that. I love the idea of being able to make richer, stronger coffee, as well as other options for anything other than 12 cups at a time. The removable water reservoir is also a huge plus; no more spilling water EVERYWHERE while trying to brew coffee half-asleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in my kitchen, nothing special but it works great. Brewing is a little slow but that’s ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker has been using everyday every since I purchased it and it is getting the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wake up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is a difference. replaced older different brand. hot water and multiple settings provide greater flavor less bitter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffeepot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Ninja coffeemaker, best part is the side water container. Would be even better if you could program it when to begin brewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffeemaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent coffee maker. Much larger pot which means I don't have to refill it as often as i used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coffee Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought of checking a coffee makers dimensions, it didn’t quite fit under my cabinets but I love it anyways!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picker Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s economical and not as bulky as it it looks. The brewing is great and I hope it lasts a very long time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good coffee maker your money is better off spent on a cheaper and much more reliable brand

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there,

      Thank you for taking the time to share your feedback on our product. We’re disappointed to hear that the unit didn’t meet your expectations, this isn’t the standard we strive for, and would love to learn more about how and where we could improve. Whenever you’re available, please give us a call at 1-800-365-0135, where one of our product specialists will be happy to assist you and work toward regaining your confidence in our brand. We're available from Monday–Friday: 9 a.m. – 9 p.m. ET, Saturday: 9 a.m. – 6 p.m. ET

      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    coffeemyway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it!!! works great i like the option of small or large brew. also like the clean button.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this one 20 days ago and its not working,

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Ricardo,

      Thank you for taking the time to share your feedback. We understand how frustrating this situation must be, especially when a new unit stops working shortly after purchase. This isn’t the experience we want our customers to have, and we’re eager to help. Please contact our customer service team at 1‑800‑365‑0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll do everything possible to make this right. Our Ninja team can review what’s happening and explore the available options with you.

      Kind Regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Willie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Permanent filter, uses way less coffee then our previous maker, good range of brewing options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got Coffee?

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pot is awesome. The spout pours without dripping. It also looks good because it matches the newer appliances

    I would recommend this to a friend