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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1627 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the high quality of the coffee produced and the machine's overall ease of use. Users frequently highlight the convenient removable water reservoir and the well-thought-out design as standout features. While the product is generally well-regarded, some individuals have noted concerns regarding its price, noise level, and physical size. Additionally, a few users mentioned that the filter occasionally allows grounds to pass through into the coffee.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,627 reviews
  • Rated 4 out of 5 stars

    Ninja

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That coffee maker gave the coffee a taste of plastic. Even after one week used I returned it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great out of the box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like our new Ninja coffee maker. I just wish it could have come with some filters

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not too shabby

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works pretty well, has a decent capacity, a little difficult to properly clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good coffee pot

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coffee pot. Don’t use the rich button unless you like chalky coffee

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use but could be smaller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice coffee pot but you have to use the pot even if you only want to make one cup of coffee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Ninja products, but, this coffee maker drips coffee when carafe is disengaged from the main unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great coffee brewer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great coffee brewer- even when making small batches

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hello

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love I love to fact you can lock the lid I love it I only had it a week tho

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. Would recommend. Four stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    COFFEE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dips another when you remove the pot to pour a cup if it's still brewing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Leaker

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All very good except reservoir leaks out a little over night.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Very noisy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, it is the noisiest coffee maker I have ever owned. It wakes me up before my alarm clock. It spews hot steam out the top the whole time it's gurgling/brewing - not good for the cabinets so I have to pull it out. I am not impressed and it is going back.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for your feedback. We are sorry to hear that this machine is not meeting your initial expectations. We recommend that you pull the machine out from under overhanging cabinets when brewing. We would like the chance to assist you with this further. If you still have the machine, please reach out to our product specialists at 866-826-6941, Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

  • Rated 3 out of 5 stars

    It is just ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee maker worked for a few days and then just stopped. Had to exchange it. Works now for a few weeks ok. It is slow; my very old one was faster. Nothing to rave about. If not for the fact that I needed to use my expiring points, I would get something at Bed Bath and Beyond, where there is better selection for this price point.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Coffee Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but is very slow to brew the coffee ,But the look is good.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    reservoir is easier to fill than most others. big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a good cup of coffee. A little slow, but so are most coffee makers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the functionality when it worked

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee maker - purchased it in Oct-2021 and it died May 15. So, needless to say, I had to call Ninja for a warranty replacement, which they are replacing, but I had to pay $20 for S&H. Fingers crossed the new one works longer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just wish I didnt have to take it apart to clean it after each use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but fill like it takes a few minutes to start perking!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in less than a year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been generally happy with Ninja products, but unfortunately this coffee maker broke in less than a year. Just stopped working. I only make one cup of coffee a day.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old school setup, but works well. Is a good value.

    I would recommend this to a friend