4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1616 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the excellent coffee quality, ease of use, and overall performance, often highlighting its sleek design and convenient removable water reservoir. They also appreciate features such as the timer and effective temperature control. However, some customers have noted concerns regarding its price, bulky size, and noise level, with a few mentioning issues with coffee grounds getting through the filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,616 reviews
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Too expensive for its functionality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice but does not do anything different than $30 dollars coffee maker. It is overrated and you are only paying the Ninja Brand. Never again!

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      We would like to thank you for your review. We are extremely sorry to hear that the system does not meet your initial expectations. We do hope that you will try Ninja® again in the future. If you have any other questions, our product specialists are available at 866-826-6941, Mon.-Fri. 10am - 7pm ET | Sat. 9am - 6pm ET.

  • Rated 1 out of 5 stars

    Good till it’s not

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good coffee machine but being it only lasted 2 years makes it a 1 star

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great at first when we finally started using it i have probably used this 20 times now and i no longer can get it to brew anything

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Unhappy shopper

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ninja products but this one was a big disappointment. Not eorth the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good looking brewing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only thing I dont like is it brews all water you put in without an Option of cup size on brewer... so if uou want 8 cups you pour to 8 cup line

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Coffee make

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my old ninja coffee maker thinking it would function similarly but it does not.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A nice Hot cup of Coffee

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a single cup coffee maker that I have been using every day. I received the Ninja coffee maker and remembered what it was like to have a fresh hot cup of coffee in the morning. The first sip was the real test, and it passed with flying colors, the coffee was so hot that I thought I was going to burn my tongue. Hot is not a bad thing, I am used to drinking warm coffee out of the single coffee maker and pouring half of it out from getting cold. The Ninja Brewer was just right. It was hot from the first cup and stayed hot. There is a handy scoop that is attached so you do not have to worry about what size scoop to use. I have been using the classic setting with one scoop per cup of water and it makes a nice strong cup of coffee. There is even a rich brew cycle if you really want a strong cup of Coffee. It has a pleasing design, a classic look, but with a modern feel. I was a little skeptical about the plastic parts leaving a bad taste but have not noticed anything. I have had that problem in the past with other coffee makers. It does have a delay brew cycle which is a nice feature, especially over the single cup makers. Waking up to the smell of fresh coffee is an amazing thing. I forgot what it was like and have been really enjoying it. Can’t wait for winter.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Water reservoir misleading

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a coffee pot with a water reservoir. This coffee pot has one, However, it must be filled with EACH use. You fill the reservoir with the amount of coffee you plan to make. If you fill with more water than you need, it still uses all the water. So you cant fill it with 12 cups and plan to make three small 4 cup pots before refilling. Not at all what I wanted, and not explained well on the box.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok but not ideal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the coffee maker is ok, but there must better ones out there, I was in a hurry when I bought this one. It is odd and a little hard to get used to

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water reservoir
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Makes great (flavorful) coffee

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up and I like the touch screen option (user friendly). It has standard features that come with most coffee makers. I like the option that the water tank is easily accessible and you can take it off to fill it with water. Also I like the custom brew technology that lets you choose between mild to strong-something that is not in many coffee makers. I tried different options and did see a big difference on the coffee strength. You can choose small batches (1-4 cups) or full carafe. I was concerned that this will make noise if I have to use it at work, but was surprised how silent it was compared to my old one. Found something interesting on this coffeemaker that is not there on any other machine - it drips into the top and goes down a straw (like device) & out into the bottom of the pot. I did see a big difference- helps keep every cup hot and flavor is evenly distributed in the carafe which is good when you make a full carafe. This is definitely a neat technology to keep every cup flavorful. Also, the coffee is pretty hot, so let it cool a bit before you take your first sip- guessing its common as the heater element is new. Most important of all - use high grade coffee beans to really see the difference. I grind my coffee every week to keep it fresh and flavorful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Coffee

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features however while the hot plate is on the machine makes a loud clicking noise every few minutes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Broke within Half Year

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within half a year. Bottom seal began leaking, simple design flaw, bad outcome.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    I got another!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got last years model of this and loved it so much for my home, I got this one for our cabin. It is easy to use, easy to clean, and makes a great tasting cup of coffee every time. You can even set a time for it to brew. I chucked my single serve plastic tasting coffee machine in favor of two of these. I like simple and this coffee maker is that. Simple great tasting coffee from a reliable company.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Product was broken inside of package

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was broken inside the packaging. Returning after curbside pickup was a hassle. For some reason I had to stand around the store for a while until the system would allow the return. What was suppose to be a quick pick up ended up taking over 2 hours between having to return to the store and then waiting for the return to be processed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stay away

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for 18 months then suddenly decide to quit working. First it. Wouldn’t power off. Luckily I was home and noticed. When I plugged it in the following day the only functioning keys were for the clock. Would not recommend buying this. My last coffee brewer was a cuisinart that lasted 10 years.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    so so, burnt taste

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on the reviews I was convinced to try a glass carafe. I should have stuck to my gut. After 2 pots, 2 different days, the coffee tasted burnt with the stay warm feature. I'm going back to the old brand, with a thermal carafe. It was worth the try.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    dont buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    leaked through back, very dissapointed with the company.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    for the price, it should not replaement parts alre

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pricey but kindof works , the filter is showing signs of wear

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our ninja blender, but not fond of the coffee maker. 3 stars because it will make coffee.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for serious coffe drinkers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only drink coffee for a nice shot, if your a bif coffee person skip iver this. Burns the coffee

    No, I would not recommend this to a friend