Customer Ratings & Reviews

I've had this coffee maker for a while and the coffee is horrible. I use the same grounds I've always used but they have no taste. I've tried everything I can think of but this pot just stinks.

Was a decent coffee maker; nothing crazy. Did like how you could set the "keep warm" time to a 15 minute minimum so as not to burn off the coffee. However, the display started going dim with some of the numbers missing. Then, today, a number of the buttons no longer work including the "Brew" button so now it's a throw away since the warranty is over. For $80 (now $100), not worth it. Not about to buy another Ninja product soon.

Don't buy! In the process of starting a manufacturing warranty claim with Ninja. The clock time led pad is not showing us the time and is defective for the price of this unit I am certainly disappointed with the quality of Ninja and will not be purchasing any more products from Ninja moving forward

Bought this to replace a Percolator , Didn't Care for the plastic metallic taste that this coffee pot put out , After about 10 pots we took it back , Return was easy ! Bought another Percolator

Stopped working in less than 2 years, worked great up to that point.

I highly recommend this coffee maker to anyone looking to upgrade or purchased a coffee maker for their home. My favorite feature is the option to set up the coffee maker to start brewing while you are getting ready for work. It's super easy to set up and it makes the perfect cup of coffee so you can just grab it and be on your way. Pros: -Ninja is known for its durability and quality, and this coffee maker checks the boxes. -No more paper filters -Easy to clean -Options to brew small amounts and big amounts Cons: -The size is a little big, but still looks good in the kitchen

Not my favorite purchase. removable tank leaks and coffee is just so so. Bought it during covid lock down or probably would have returned it.

Looks great in the kitchen - no more hiding the coffee pot after it's used! Very stylish and sleek looking. Very quiet brewing as well. Super easy to fill with the removable water container - no more filling the carafe, then emptying it into the coffee pot. Works great with the reusable filter but also allows you to us a paper filter if you prefer. The "stay warm" feature kept the coffee hot for a couple hours. Overall a great looking and performing coffee maker.

Not convenient for small batch, finish beep sound too low,,overall i gave it a thumbs down

This unit is ready to go out of the box and the instructions are easy to follow. The reservoir holds twelve cups of water. Programming the timer is simple and coffee is ready anytime you desire. The unit is very high quality and the stainless steel finish looks good. The permanent coffee filter is easy to remove, clean and reuse. The Stay Warm feature keeps the coffee ready for hours. It has all the features needed in a good coffee maker, without adding unwanted complicated features.

We are on our second water tank with this coffee maker. First one started leaking soon after purchase. Now the replacement is leaking. So I am moving on to another brand. Maybe ninja needs to re-design this one!

Grounds ended up in the water coffee tasted like plastic worst coffee maker we ever owned

Didn't last 2 years before it failed. Only worked for 22 months.

Easy set-up and I like the touch screen option (user friendly). It has standard features that come with most coffee makers. I like the option that the water tank is easily accessible and you can take it off to fill it with water. Also I like the custom brew technology that lets you choose between mild to strong-something that is not in many coffee makers. I tried different options and did see a big difference on the coffee strength. You can choose small batches (1-4 cups) or full carafe. I was concerned that this will make noise if I have to use it at work, but was surprised how silent it was compared to my old one. Found something interesting on this coffeemaker that is not there on any other machine - it drips into the top and goes down a straw (like device) & out into the bottom of the pot. I did see a big difference- helps keep every cup hot and flavor is evenly distributed in the carafe which is good when you make a full carafe. This is definitely a neat technology to keep every cup flavorful. Also, the coffee is pretty hot, so let it cool a bit before you take your first sip- guessing its common as the heater element is new. Most important of all - use high grade coffee beans to really see the difference. I grind my coffee every week to keep it fresh and flavorful

Once I adjusted the water level ratio to coffee scoop amount, I had a great cup of coffee. My Go To brewer has always been a Pod brewer for the speed and consistency of a well brewed cup, However, I found with this brewer and freshly ground coffee, The experience is so much better, I just have to have patience with the brewing time. Has Many great brewing choices and features. The carafe works very well. Clean up is easy. Very happy with this Brewer!

Water would sprinkle out when in use. Returned for a different model.

First pot of coffee I brewed may have been the freshest best tasting cup of coffee I’ve ever had... I got this to replace my single serve plastic cup coffee maker which was ok, but never had the freshness that this coffee maker can brew. It’s super easy to use, has a reusable filter, super easy to clean. It has a timer to set a brew time and can brew as little or as much up to 12 cups as you want. Just add coffee and brew.

My mother occasionally has coffee in the morning so i picked this up for ease of cleaning and filling removable water vessel. Used the coffee pot less than 15 times. Clock lights up but none of the buttons are working. Not acceptable.

Got my new coffee maker and was able to use it the same day. I love the fact it comes with a permanent filter. No more paper filters. easy to program for what ever your coffee needs are. the fact I no longer have to pull it out to add water and coffee grounds to it. Love the coffee pot lid that doesn't leak or spill like my older unit did

My coffee cup slipped a few inches and touched glass pot and cracked it. It was virtually no force and it cracked so easily. The frustrating part is that there’s no replacement pot to purchase. There goes $100 horribly spent. Never again will I buy this product.