Customer Ratings & Reviews

My coffee cup slipped a few inches and touched glass pot and cracked it. It was virtually no force and it cracked so easily. The frustrating part is that there’s no replacement pot to purchase. There goes $100 horribly spent. Never again will I buy this product.

It is a nice programmable coffee machine. I personally did not notice any issues with it. It has everything included. Perfectly works, you will not find difference between cups. What i like most is easy reservoir removal tank, Cleaning is so easy. In case if you are new to programmable coffee makers, this is the perfect pick to select, very easy to learn, just select the mode and time that's it, your coffee will be ready :). It has Classic and Rich options these are like light and strong respectively. spoon included which is good i liked it. I do not want to suggest number of spoons needed for cups, it is all personal choice, some might like 1 cup for 1 spoon which is good and strong. Another thing what i liked most is 4 cups option because that is what most people use i believe and it is handy. Warming plates work fine. You can set how many hours you want to keep hot ( Max 4 hrs ). I did not try 4, My personal like is to make fresh all the time :), it is so fast and quick. But I checked Warming plate it works and good, no issues. Starts on time without issues. So programmable setting works fine. Btw - It comes with permanent filter which is good.

This is my third Ninja product and they have yet to disappoint! This coffee maker is leaps and bounds to the old one I have been using. The water container is clear and removable to clean, the carafe is solid. The materials used looks very high level and looks more expensive than it is! The only negative I see down the road is that the buttons will wear in time due to the finder oils and time. But that is down the road. The brew time is about the same as my old one and the tone is not as intrusive as others I have heard! The unboxing was again clear and awesome. The packing materials again are recyclable and that is AWESOME. Love this touch! I can't harp on that enough! It was packed tightly and well. There's instructions throughout the package. From the flaps to instruct you to clean the unit twice by running it on brew with water only. That's after washing everything in warm soapy water minus the coffee maker parts of course. I love that it also comes with a permanent filter and coffee scoop. Such small details that are well done go a long way and I can see why Ninja has garnered such praise through the years. I am a believer!

I had this thing for just about a year and it stopped working. It's out of warranty and I didn't get Geek Squad protection. How convenient.

I have bought several coffee makers from bust buy . They never seem to last more the n a few months. This one included. started leaking water with in a few days. Next time ill look for another vendor.

I loved thos brewer. Nicely designed and has removable water reservoir to avoid making a mess. I can programm it ad day in advance to start brewing with a new feature called “delay brew” super awesome. Clock screen is bright. Great coffee brewer overall.

This coffee maker is simple to set up, takes up an average amount of space and affords the convenience of a removable water tank for effortless filling. The 12-cup cycle takes about 12-15 minutes depending on whether you brew on classic or rich. The programming feature and clock do not require any consultation with the user manual and they even included a 1T coffee scoop with built in storage on the unit for your scoop. The lid on the carafe could be a little easier to place and remove, but it isn’t bad. The reusable gold filter rests in the filter holder. Small batch cycle works beautifully, but important to note this machine will brew based on the total amount of water in the tank regardless of whether small batch is selected or not, so be sure the water quantity in the tank matches your desired output.

Not sure about that water tank- seemed1 step too many. I returned it and went back to old brand coffee maker. Thank you Best Buy for easy return!!

terrible most inconsistent cup of coffee. Now at the junk yard. Back to 30 dollar Mr Coffee maker

Doesn’t heat at all. Only worked a few times, now I have to go through manufacturers. Don’t buy this particular model - if u ask me.

Broke after 6 months than gave trouble for replacement even after having insurance so not worth it

After struggling w/ our 3rd K-Cup machine, we decided to finally go back to conventional brewing and are so glad we found this Ninja! Perfect brew temp and warmer plate temp make your pots of coffee aromatic, and long lasting - while not getting that bitter/burnt flavor after hours. While my preferred coffee is a short espresso, most guests we entertain are not as acclimated to the high potency of espresso and we are happy to serve our company a perfect pot of coffee from the Ninja. We really like the build quality of the reusable filter. The coffee carafe has a solid feel to it as well. Dishwasher safe too. Might be the best consumer coffeemaker under $100!

I will NEVER BUY from Best Buy Again!!!! TERRIBLE CUSTOMER SERVICE!!! Do yourself a favor and RUN FAST to another store!!!

This is by far one of the best products I have ever had the pleasure of testing out! It is sleek and stylish and will immediately add a touch of class to any counter top. The water fill bin is different than a traditional coffee maker because the bin removes allowing you to fill it directly each time. Do note that you will need to make sure and rinse the pot thoroughly because this becomes easily forgotten, when you are not handling it between each use. The device has the option to select a brewing style, which will make even cheap coffee make you say Mr. Who… Wonderful product that adds a touch of splendid to every one of my mornings

Who would have ever thought coffee would taste this good! Prior to getting my hands on the Ninja 12 cup coffee maker, I had a cheap unit that I had been using for over three years. Coffee was good, but not the greatest. Once I got my hands on this Ninja coffee maker, I immediately notice a much smoother and rich tasting flavor in my coffee. No more bitter tasting coffee here. One thing that I really like about the Ninja coffee maker is that it comes with a reusable filter. No more buying paper filters. It also feels like a quality product and looks great. I would highly recommend this Ninja coffee maker.

I've tried many coffee makers in the past but , when i opened this box, i knew this was something special. I love the fact that the water reserve can be taken off to fill. Love that the timer to keep the marker on is 2 to 4 hours (some only have 2 hours). This keeps the coffee nice and hot. My wife and I both love it.

Didn’t like it. No markings on the pot for number of cups. Returned it.

Love this coffee maker. Has a time setting so you can set up and it will make coffee at that time. You can set it to brew normal or stronger. Can also set to do a half pot or full pot without having to worry about filling pot halfway with water. Just easy to use and nice futures compared to your basic makers. No filter required.

works great I bought it for my mom, the refill aspect on it is awesome

Without all the bells and whistles of other more expensive Ninja coffee makers, this little wonder still holds its own in the most important aspect: making a great cup of coffee. The small batch function along with the cup by cup scoop allows one to make a few cups for a quick couple cups without suffering the awkward “how much is too much” trial and error coffee making.