Customer Ratings & Reviews

Grounds ended up in the water coffee tasted like plastic worst coffee maker we ever owned

Didn't last 2 years before it failed. Only worked for 22 months.

Once I adjusted the water level ratio to coffee scoop amount, I had a great cup of coffee. My Go To brewer has always been a Pod brewer for the speed and consistency of a well brewed cup, However, I found with this brewer and freshly ground coffee, The experience is so much better, I just have to have patience with the brewing time. Has Many great brewing choices and features. The carafe works very well. Clean up is easy. Very happy with this Brewer!

Water would sprinkle out when in use. Returned for a different model.

First pot of coffee I brewed may have been the freshest best tasting cup of coffee I’ve ever had... I got this to replace my single serve plastic cup coffee maker which was ok, but never had the freshness that this coffee maker can brew. It’s super easy to use, has a reusable filter, super easy to clean. It has a timer to set a brew time and can brew as little or as much up to 12 cups as you want. Just add coffee and brew.

First thing I should specify is that this is your average pretty basic coffee maker with a few pluses. I will say that it makes a nice cup of coffee.. I like strong coffee, so I usually end up putting in more beans to make it stronger.. this adds some bitterness but i tend to make that sacrifice. The most impressive thing about this device is the 'rich' setting. That got the coffee to the strength i like without the extra beans or bitterness. Next, I like that it is simple to use. I had a different coffee maker before this one that whenever we had guests I had to run them through how to make themselves a cup of coffee if they got up early and wanted one. Not so with this one... pretty self explanatory. Also, I like that the measuring spoon has a home, those measuring devices would get lost after about 3 min from getting a new coffee pot. This one has has a nice little home... Not the biggest issue in the world but still nice. Lastly, I will bring up the reusable coffee filter, I've always felt a little guilty using pod to make coffee, this guy doesn't even need filters let alone pods... from a waste reduction standpoint this device is a much better alternative. The cons for this device can be explained away with the the fact that this is a basic coffee maker. There isn't a cup that you can brew straight into, though it does have the no drip setting so fill up your cup early isn't an issue; and the reservoir for water needs to be filled each time (my wife likes this as there isn't standing water anymore). One neutral comment that I have is that while the reservoir is detachable the coffee grinds still go in the top. For a minuite I though i wouldn't have to slide the coffee maker in and out from under the counter since I didn't need to poor water from the pot into the reservoir. But I quickly realized that the top doesn't open far enough to allow the filter out. Overall I think that this is a great basic coffee maker. Pros: -Makes a good cup of coffee -reusable filter -ability to stop the brew and poor yourself a cup of coffee -delayed brew setting -Nice looking -Easy to use -home for measuring spoon Cons: -reservoir needs to be filled each time and is based on the number of servings you want to make. -No cups designed to put the small batch straight into. If your looking for a basic coffee maker that makes a better than average cup of coffee I can easily recommend this.

AWESOME!!! We love it, we are able to make coffee with ease and it’s very easy to clean!

My mother occasionally has coffee in the morning so i picked this up for ease of cleaning and filling removable water vessel. Used the coffee pot less than 15 times. Clock lights up but none of the buttons are working. Not acceptable.

Absolutely a must have to simplify coffee lovers day!! I set the timer for my coffee to brew in the morning during the time my kids are getting ready for school. Knowing I can select 2 different strengths, it's pretty easy to clean & comes with the scoop to measure the coffee per cup easily attached makes this a very convenient to use coffee maker.

Got my new coffee maker and was able to use it the same day. I love the fact it comes with a permanent filter. No more paper filters. easy to program for what ever your coffee needs are. the fact I no longer have to pull it out to add water and coffee grounds to it. Love the coffee pot lid that doesn't leak or spill like my older unit did

My coffee cup slipped a few inches and touched glass pot and cracked it. It was virtually no force and it cracked so easily. The frustrating part is that there’s no replacement pot to purchase. There goes $100 horribly spent. Never again will I buy this product.

It is a nice programmable coffee machine. I personally did not notice any issues with it. It has everything included. Perfectly works, you will not find difference between cups. What i like most is easy reservoir removal tank, Cleaning is so easy. In case if you are new to programmable coffee makers, this is the perfect pick to select, very easy to learn, just select the mode and time that's it, your coffee will be ready :). It has Classic and Rich options these are like light and strong respectively. spoon included which is good i liked it. I do not want to suggest number of spoons needed for cups, it is all personal choice, some might like 1 cup for 1 spoon which is good and strong. Another thing what i liked most is 4 cups option because that is what most people use i believe and it is handy. Warming plates work fine. You can set how many hours you want to keep hot ( Max 4 hrs ). I did not try 4, My personal like is to make fresh all the time :), it is so fast and quick. But I checked Warming plate it works and good, no issues. Starts on time without issues. So programmable setting works fine. Btw - It comes with permanent filter which is good.

This is my third Ninja product and they have yet to disappoint! This coffee maker is leaps and bounds to the old one I have been using. The water container is clear and removable to clean, the carafe is solid. The materials used looks very high level and looks more expensive than it is! The only negative I see down the road is that the buttons will wear in time due to the finder oils and time. But that is down the road. The brew time is about the same as my old one and the tone is not as intrusive as others I have heard! The unboxing was again clear and awesome. The packing materials again are recyclable and that is AWESOME. Love this touch! I can't harp on that enough! It was packed tightly and well. There's instructions throughout the package. From the flaps to instruct you to clean the unit twice by running it on brew with water only. That's after washing everything in warm soapy water minus the coffee maker parts of course. I love that it also comes with a permanent filter and coffee scoop. Such small details that are well done go a long way and I can see why Ninja has garnered such praise through the years. I am a believer!

I had this thing for just about a year and it stopped working. It's out of warranty and I didn't get Geek Squad protection. How convenient.

I loved thos brewer. Nicely designed and has removable water reservoir to avoid making a mess. I can programm it ad day in advance to start brewing with a new feature called “delay brew” super awesome. Clock screen is bright. Great coffee brewer overall.

The Ninja coffee maker makes a great cup of hot coffee. It lets you customize the strength of the coffee between classic and rich. It preheats the grounds to prepare them to release their full flavor and the water heats up fast. A full carafe took about 10 minutes to complete and thanks to the adjustable warming plate, it can stay heated for up to 4 hours instead of the standard 2. The removable water reservoir is very convenient as you can remove it from the coffeemaker, take it to the sink to fill with water and then place back on the coffeemaker. Also makes cleaning it very easy. The carafe has a nice secure locking lid. This coffeemaker also has the auto-pause feature when removing the carafe so I can grab that first cup to enjoy while the rest finishes brewing. It is programable to have your coffee ready when you get up or any other time you prefer. Ninja has made another great coffeemaker. If you can't get the Ninja coffee bar system, which is my personal favorite and I highly recommend, then this is a very nice alternative

This coffee maker is simple to set up, takes up an average amount of space and affords the convenience of a removable water tank for effortless filling. The 12-cup cycle takes about 12-15 minutes depending on whether you brew on classic or rich. The programming feature and clock do not require any consultation with the user manual and they even included a 1T coffee scoop with built in storage on the unit for your scoop. The lid on the carafe could be a little easier to place and remove, but it isn’t bad. The reusable gold filter rests in the filter holder. Small batch cycle works beautifully, but important to note this machine will brew based on the total amount of water in the tank regardless of whether small batch is selected or not, so be sure the water quantity in the tank matches your desired output.

Not sure about that water tank- seemed1 step too many. I returned it and went back to old brand coffee maker. Thank you Best Buy for easy return!!

Doesn’t heat at all. Only worked a few times, now I have to go through manufacturers. Don’t buy this particular model - if u ask me.

terrible most inconsistent cup of coffee. Now at the junk yard. Back to 30 dollar Mr Coffee maker