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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1627 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the high quality of the coffee produced and the machine's overall ease of use. Users frequently highlight the convenient removable water reservoir and the well-thought-out design as standout features. While the product is generally well-regarded, some individuals have noted concerns regarding its price, noise level, and physical size. Additionally, a few users mentioned that the filter occasionally allows grounds to pass through into the coffee.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,627 reviews
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good coffee great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Made a great cup of coffee today. The small batch option is useful. Footprint on my counter is larger than my last coffe maker. It is a little fussy to use but has many good features including warming options and self cleaning.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Yucky Coffee

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this coffee maker for a while and the coffee is horrible. I use the same grounds I've always used but they have no taste. I've tried everything I can think of but this pot just stinks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not built to last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a decent coffee maker; nothing crazy. Did like how you could set the "keep warm" time to a 15 minute minimum so as not to burn off the coffee. However, the display started going dim with some of the numbers missing. Then, today, a number of the buttons no longer work including the "Brew" button so now it's a throw away since the warranty is over. For $80 (now $100), not worth it. Not about to buy another Ninja product soon.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not A Percolator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a Percolator , Didn't Care for the plastic metallic taste that this coffee pot put out , After about 10 pots we took it back , Return was easy ! Bought another Percolator

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Time display not working Run !!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy! In the process of starting a manufacturing warranty claim with Ninja. The clock time led pad is not showing us the time and is defective for the price of this unit I am certainly disappointed with the quality of Ninja and will not be purchasing any more products from Ninja moving forward

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Okay while it lasts

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working in less than 2 years, worked great up to that point.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Love this coffee maker!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this coffee maker to anyone looking to upgrade or purchased a coffee maker for their home. My favorite feature is the option to set up the coffee maker to start brewing while you are getting ready for work. It's super easy to set up and it makes the perfect cup of coffee so you can just grab it and be on your way. Pros: -Ninja is known for its durability and quality, and this coffee maker checks the boxes. -No more paper filters -Easy to clean -Options to brew small amounts and big amounts Cons: -The size is a little big, but still looks good in the kitchen

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ok coffeemaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my favorite purchase. removable tank leaks and coffee is just so so. Bought it during covid lock down or probably would have returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in the kitchen - no more hiding the coffee pot after it's used! Very stylish and sleek looking. Very quiet brewing as well. Super easy to fill with the removable water container - no more filling the carafe, then emptying it into the coffee pot. Works great with the reusable filter but also allows you to us a paper filter if you prefer. The "stay warm" feature kept the coffee hot for a couple hours. Overall a great looking and performing coffee maker.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Easy to use and high quality

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is ready to go out of the box and the instructions are easy to follow. The reservoir holds twelve cups of water. Programming the timer is simple and coffee is ready anytime you desire. The unit is very high quality and the stainless steel finish looks good. The permanent coffee filter is easy to remove, clean and reuse. The Stay Warm feature keeps the coffee ready for hours. It has all the features needed in a good coffee maker, without adding unwanted complicated features.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor ninja

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not convenient for small batch, finish beep sound too low,,overall i gave it a thumbs down

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grounds ended up in the water coffee tasted like plastic worst coffee maker we ever owned

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Brewer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I adjusted the water level ratio to coffee scoop amount, I had a great cup of coffee. My Go To brewer has always been a Pod brewer for the speed and consistency of a well brewed cup, However, I found with this brewer and freshly ground coffee, The experience is so much better, I just have to have patience with the brewing time. Has Many great brewing choices and features. The carafe works very well. Clean up is easy. Very happy with this Brewer!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Short lifespan - Inferior quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't last 2 years before it failed. Only worked for 22 months.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Had to return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water would sprinkle out when in use. Returned for a different model.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great pot of coffee

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pot of coffee I brewed may have been the freshest best tasting cup of coffee I’ve ever had... I got this to replace my single serve plastic cup coffee maker which was ok, but never had the freshness that this coffee maker can brew. It’s super easy to use, has a reusable filter, super easy to clean. It has a timer to set a brew time and can brew as little or as much up to 12 cups as you want. Just add coffee and brew.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A nice looking coffee maker

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing I should specify is that this is your average pretty basic coffee maker with a few pluses. I will say that it makes a nice cup of coffee.. I like strong coffee, so I usually end up putting in more beans to make it stronger.. this adds some bitterness but i tend to make that sacrifice. The most impressive thing about this device is the 'rich' setting. That got the coffee to the strength i like without the extra beans or bitterness. Next, I like that it is simple to use. I had a different coffee maker before this one that whenever we had guests I had to run them through how to make themselves a cup of coffee if they got up early and wanted one. Not so with this one... pretty self explanatory. Also, I like that the measuring spoon has a home, those measuring devices would get lost after about 3 min from getting a new coffee pot. This one has has a nice little home... Not the biggest issue in the world but still nice. Lastly, I will bring up the reusable coffee filter, I've always felt a little guilty using pod to make coffee, this guy doesn't even need filters let alone pods... from a waste reduction standpoint this device is a much better alternative. The cons for this device can be explained away with the the fact that this is a basic coffee maker. There isn't a cup that you can brew straight into, though it does have the no drip setting so fill up your cup early isn't an issue; and the reservoir for water needs to be filled each time (my wife likes this as there isn't standing water anymore). One neutral comment that I have is that while the reservoir is detachable the coffee grinds still go in the top. For a minuite I though i wouldn't have to slide the coffee maker in and out from under the counter since I didn't need to poor water from the pot into the reservoir. But I quickly realized that the top doesn't open far enough to allow the filter out. Overall I think that this is a great basic coffee maker. Pros: -Makes a good cup of coffee -reusable filter -ability to stop the brew and poor yourself a cup of coffee -delayed brew setting -Nice looking -Easy to use -home for measuring spoon Cons: -reservoir needs to be filled each time and is based on the number of servings you want to make. -No cups designed to put the small batch straight into. If your looking for a basic coffee maker that makes a better than average cup of coffee I can easily recommend this.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe a dud? Maybe poor quality!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother occasionally has coffee in the morning so i picked this up for ease of cleaning and filling removable water vessel. Used the coffee pot less than 15 times. Clock lights up but none of the buttons are working. Not acceptable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Absolutely love this coffee maker so much

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a must have to simplify coffee lovers day!! I set the timer for my coffee to brew in the morning during the time my kids are getting ready for school. Knowing I can select 2 different strengths, it's pretty easy to clean & comes with the scoop to measure the coffee per cup easily attached makes this a very convenient to use coffee maker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water reservoir
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Coffee Maker

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my new coffee maker and was able to use it the same day. I love the fact it comes with a permanent filter. No more paper filters. easy to program for what ever your coffee needs are. the fact I no longer have to pull it out to add water and coffee grounds to it. Love the coffee pot lid that doesn't leak or spill like my older unit did

    I would recommend this to a friend