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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the excellent coffee quality, ease of use, and overall performance, with many appreciating its well-thought-out design, removable water reservoir, and effective temperature control. The convenient timer is also a frequently praised feature. Conversely, some customers express concerns about the product's price, noise level, and bulky size, with a few also mentioning issues with coffee grounds occasionally getting through the filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,615 reviews
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Ninja makes great coffee!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We currently also own the Ninja Bar Coffee maker as well so we knew Ninja made great coffee machines. We purchased this with our Best Buy Reward points and are very satisfied with it. This replaced our coffee maker in our RV Travel Trailer. We like to "glamp" and have a Kurig and now a Ninja in the trailer. We used it last week while camping at the coast and it made some great coffee. The controls are slightly different than the Coffee Bar, but easy to manipulate. It is a little tall, but fits in the cabinet of the RV just fine. We only used bottled water through it and it tasted great. It is a little on the pricey side, but it does make great coffee and seems well built to last quite awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Water reservoir

    Rated 4 out of 5 stars

    Hot Coffee!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great low to mid range coffee maker in a world with $300+ brewers. After not being able to find any more chemex filters, I had to find a quick replacement method. Pros: The Ninja brews fairly quickly and makes hot hot coffee. The warmer plate can be activated again afterwards and it actually makes the coffee pretty hot within 15 mins! It has a huge sprayer, so you know all the grounds are getting wet. The removable water reservoir is a must and you'll never want to go back to a fixed one after. Cons: The buttons aren't a one finger press. You actually have to hold the machine or it will slide. With all the tech out today, I'm surprised they weren't made touch. I didn't care for the taste when I used the gold tone filter it came with, but after I switched to unbleached paper filters and gave it ample time to cool, the coffee was much more palatable. Overall I would definitely buy it again, as I had it narrowed to a cuisinart and kitchen aid, but both had a few too many bad reviews. This particular Ninja model had excellent reviews across multiple retailers, which is what ultimately sold me. After owning it now for a month now, I'm glad I went with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement for my old coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded from my old $20 coffee maker. Love this one, coffee seems to taste better! Easy to use, not too many buttons to confuse my "getting slower, old brain" !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water reservoir

    Rated 5 out of 5 stars

    Everything you need!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful coffee maker. Pros- >Water reservoir is removeable, which makes it easy to fill up and a bit easier to clean by the sink. > The glass carafe is a nice weight. > Easy to make a small batch of coffee or many cups. > Easy to clean with removable top filter (also good for cleaning). > Takes up a small amount of space in comparison to other large coffee makers. Con- > The only thing that MAY cause an issue for some people is when you raise the top lid to put coffee in, some people may not be able to put it underneath some kitchen cabinets depending on your set up. That is literally the only issue you might have.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient to fill which is important since we make multiple pots a day. Coffee is delicious. Love that we can keep it hot and opt to turn the heat back on after the timer shuts off.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Five years of the Ninja, and I bought it again.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of this model. I like the finished coffee and the size is perfect for me. My first one eventually started leaving a pool of water on the counter. This one has leaked the entire contents of the removable water tank overnight once. I’m sure it was my fault for not making sure it was fully seated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this coffee maker. It is a great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Does an excellent job brewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brews really well, apparently the temperature and timing are right on. Generally easy to operate. Buttons are kinda stiff and we find ourselves putting one hand behind the coffee maker so it doesn't move when buttons are pushed. It is somewhat difficult to clean inside the carafe below the body band. We like this coffee maker very much.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use, Water reservoir

    Rated 5 out of 5 stars

    Great coffee pot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee pot is so easy to use. Water reservoir removable, can fill it under tap, can select small batch and strength. I love it, can make sure water reservoir clean before making coffee. Makes great coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use, Water reservoir

    Rated 5 out of 5 stars

    Great design and easy to use!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ninja coffee maker brews an excellent cup of coffee. The water reservoir is a very smart design ,very easy to use. Also I would like to say that the control functions are very user-friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Water reservoir
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Another good product from Ninja!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a super fancy coffee brewer but it does the job very well! It's not super quite when it's brewing (comparing to my previous De'Longhi) but not a big deal at all. No issues at all since we bought it. I also like the fact that you can detach the water tank to fill it up as opposed to having to pour the water into it (my DL was like that and it was not convenient at all). Also, the water tank is clear and it has the measurements marked so you know how much water you are putting in. I've found that Ninja is very reliable - this is not our first product from this brand . I'd definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    At home or on the road.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked flawlessy every time we've used it. Whether in our kitchen or in our trailer while camping. Well made and reliable, consistently provides the same well executed cup of coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Water reservoir

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will start by saying I am kind of biased towards Ninja products, as I have the Foodi, the blender and the food processor from Ninja, and now this. Build quality is good, as it feels solid. Removable water reservoir makes refills a breeze and the inclusion of a reusable filter makes it so I don't have to buy those #4 cone filters! I like the function where I can brew 4 cups, in case I don't want too much coffee, as well as the warming plate function, which will keep coffee warm WITHOUT burning it, like so many others do, plus it shuts off automatically after 2 hours, which is nice. This is my first time actually spending over $35 for a coffee maker, and I feel it's a great investment, especially with how most Ninja products last, at least in my case!

    I would recommend this to a friend
  • Pros mentioned:
    Water reservoir

    Rated 5 out of 5 stars

    Take my money…

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this coffee pot as a wedding gift and honestly I was a little jealous I had to give it away. I love that it has a detachable water reservoir and ice coffee option. The bride was so happy!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Ninja Coffee maker. Awesome Maker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Coffee Maker! As many of you know temperature is a major factor in the quality of the taste of Coffee. This Coffee Maker cooks at a higher temperature then most Coffee makers brands that I have tried and I've tried a lot on the market. You can make 2 to 12 cups you simply select the button for small batch. It has a button for rich flavor as well and you can tell the difference! The reservoir pulls off and can be washed which I like as most Coffee Makers are fixed. It has a nice brass filter so no filters needed. You can buy paper filters if you wish at most any store. Has a timer so you can wake up to a fresh cup. Great Coffee Maker!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja Quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee maker. Bought two for my family ad well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my parents and they loved it. Great tasting coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happiness is a great cup of coffee when you want i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey we absolutely love it! It's the best coffee brewer I've ever purchased. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use, Water reservoir

    Rated 5 out of 5 stars

    Water tank is a plus

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Love the water tank as well. I always start to out water in pot and then remember I don’t have to. Easy to use, good coffee, love it

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 2 out of 5 stars

    Coffee not that hot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first used, coffee maker was great quality of output was very good and hot-after six months quality of the coffee is good but the coffee is not that hot coming out

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Cheryl,

      Thank you for sharing your feedback. We're deeply sorry for the challenges you’ve encountered with your Coffee Brewer. We understand how important consistent coffee temperature is, and we recognize how frustrating it can be to notice a decline in performance after several months of use. You deserve to enjoy every cup of coffee, and we’re fully committed to addressing your concerns. We encourage you to contact us at 1-800-365-0135. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET.

      Kind regards,
      Ninja Kitchen