Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1548 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the Coffee 12-Cup Coffee Brewer's coffee quality and ease of use. Many appreciate the removable water reservoir and overall design. However, some find the coffee maker a bit overpriced, and a few have noted its bulky size and that some coffee grounds get through the filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,583 reviews
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Perfect coffee maker

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Everyone says i have the best coffee now!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Water reservoir

    Rated 5 out of 5 stars

    Good every day coffee maker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great tasting coffee from 1cup at a time to 12 cups. There is a setting for 4cups or less. The dripless feature works well when removing the carafe for pouring. Love the delayed brew feature-nothing like waking up to the smell of freshly brewed coffee. There are also 2 strengths of brew, classic and rich. Also like that it pulls all the water from the reservoir rather than leaving excess water in the holding tank like my previous Ninja did. You just need to put the exact amount of water in the reservoir for the amount of coffee you are brewing.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Solid coffee maker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching over from Keurig pods to a drip coffee maker to save money and do my part to not add plastic to the environment. This machine works as described; easy to use, makes great coffee. I like the capability to make either a partial or full carafe of coffee. The amazing thing to me is how good the coffee tastes after being on the warmer for an hour or so. Still holding on to my Kurieg for a quick cup on the go but this machine has become my go-to for leisure times and weekends.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works fantastic!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used a KitchenAid model for years, even bought a second one as a backup. Well, the backup failed (LED panel faded out). I looked at other makes, but decided you get what you pay for and I liked the reviews on this model. It was offered at the same price as Amazon, so I decided to take a leap! I've been using it for well over a month now and it's been great! It does beep when it's done brewing, but it's really not that loud. In fact it's quiter than the KA model. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Coffee Pot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Ninja product we've purchased in the last year, and we have not been disappointed. Love the built in filter - no more buying filters. It brews quickly and quietly, keeps it warm for two hours before shutting itself off (you can redo the warming button if you want it for longer). I like that the water holder can be removed and easily washed. If you can't wait for it to finish, you can pour a cup without it dripping coffee all over. I love the preset so that it automatically starts in the morning - so you don't have to try and make the coffee when you haven't had the coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design

    Rated 5 out of 5 stars

    Best coffee maker so far!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes delicious coffee each time. Love filling the reservoir and seating it on the coffee maker rather than filling a carafe and pouring in to a chamber. Coffee is really hot. The pouring spout is awesome! No drips or leaks. The stainless steel and black color replaces an older red coffee maker we had for several years. We are enjoying the updated color and design. Sorry we waited so long to try the Ninja coffee maker! It's a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Water reservoir

    Rated 5 out of 5 stars

    Well designed. Easy to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and does its job. I really like the fact that the water tank is on the side instead of the back -and is also removable-. Both of which make it easy to fill, especially if it lives under the cupboards. Steam escapes from vents at the front of the machine over the grounds basket, not the back of the machine; so again good for it living partially under the kitchen cabinets. Thought was given to ease of removal of all the parts you need to regularly clean. Coffee comes out HOT! For me at least, it needs a min to cool down before sipping.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great coffee maker!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is on point! It finishes the job. Easy to use, simple as it should be, good looking item.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Water reservoir

    Rated 5 out of 5 stars

    great coffee maker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this coffee maker for about a month and so far it has been wonderful. I really like the water reservoir is filled separately and so you don't have to pour water in a small opening. I use the delay brew almost daily and it is easy to program and adjust. It makes good coffee (but I am not a snob) and so far I really have enjoyed this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Yes!!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love the ninja coffee maker. Best coffee maker I’ve owned !

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Awesome drip coffee maker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used in electric percolator, but over the years they’ve become cheaply made and they tend to burn out very quickly when my most recent one stopped heating up I did a little research on Best Buy of coffee machines and noticed the ninja had really good reviews and it was on sale so I thought I would give it a try I have to admit the coffee is piping hot, Taste fresh it is a breeze to Phil. Love love love my ninja coffee maker and would buy it again if I had to

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ninja Coffee Maker CE251 Highly recommended!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been through a lot of coffee makers in the last two years; trying to make the perfect tasting brew and read many reviews. We've owned other Ninja appliances, but because of the ratings we did not want to take a chance on the Ninja Coffee Maker. During quarantine we were forced to make our own coffee & went with a product we knew best, Ninja. Not sure what went wrong in the other reviews/ purchases, as we found this coffee maker to be the best one ever! The WOW factors alone in making the best tasting cup of coffee using the easiest methods surprised us - right out of the box. In addition to the fresh smell of coffee waking us up in the morning, the clean up was just as easy. A little backstory, at "SB's" we spent about $84/wk, $336/mo, & $4,032/yr for a non-refillable cup of coffee, unbelievable when you think about it in those terms!! During this period of stay at home, Best Buy made the purchase so simple with delivery the next day. Also, we read that some individuals were not able to find replacement parts, Ninja sells replacement parts on their site. We also stained are carafe, Ninja told me to soak the carafe in hot soapy water with 3 tablespoons of salt, then wash well, our carafe is clear again. Never again will we overspend for a hot cup of coffee, wait in an incredibly long line, or look for quick parking again! Thank you Best Buy & Ninja!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee maker! Everything comes apart easily to be cleaned, and comes together easily after!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Ninja this! Coffee the way I like it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my Ninja 12 Cup coffee maker very much. It is as convenient as the K cups without the price and if you are planet conscious there are no little cups to pollute the environment. I can get 90 servings of coffee for under $6.00 (small can of coffee) and all I have to do is set up the night before, push the button in the morning and enjoy my coffee, the way I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use, Water reservoir

    Rated 5 out of 5 stars

    Nice coffeemaker. Fast brewing.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good quality. Its nice having a separate water reservoir that can be removed to fill up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ninja coffee pot

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my ninja coffee pot for over a year. Love it. If anything ever happens to it I would purchase another one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is more than I expected from this coffee machine, easy to use and quick fresh coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Coffee maker great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect coffee maker to all my family they used all the day

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Purchase, return, repeat.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased way too many coffee makers; I absolutely could not find a coffee maker that I liked. From cheaper to more expensive models/brands, this simple NINJA coffee maker brews my coffee the way I like it without any complicated nonsense. Options for small batch brew, bold, keep warm, cone-filter, etc. This will be the first coffee maker that I won’t return.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Coffee Maker

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great coffee maker. I would recommend it to anyone.

    I would recommend this to a friend