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Customer Ratings & Reviews

$69.99
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Comp. Value: $89.99

Customer reviews

Rating 4.7 out of 5 stars with 1291 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the Coffee 12-Cup Coffee Brewer's coffee quality and ease of use. Many appreciate the removable water reservoir and overall design. However, some find the coffee maker a bit overpriced, and a few have noted its bulky size and that some coffee grounds get through the filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,291 reviews
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product if you like instant coffee fast, not great for quality

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use and makes great coffee. I like it thus far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this coffeemaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted something that brewed a good cup of coffee like the old time percolators. This was the perfect find. Easy to use and makes a great cup of coffee with brew choices. Some complained about how long it takes. Doesn't take that long and that is what gives you a better "brewed" cup of coffee. Would buy it again!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    A Great Purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best coffee maker ever. Sets up much easier that the traditional makers. Best coffee results ever. This is my second purchase of the same model. Over the previous 3 years I had just worn my original purchase out!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bummed out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the coffee pot on October 31st and I have not received it as of 11/21/25

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Ronald,

      Thank you for your review and for bringing this to our attention. We completely understand how frustrating it must be to wait this long for your order, especially when you’re excited to start using your new coffee pot. Since the purchase was made through Best Buy, the quickest way to get an update is to contact their Customer Support Team, as they’ll have the most accurate information on your delivery status.

      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Water reservoir

    Rated 5 out of 5 stars

    Best!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best coffee maker I have ever used. It is very easy to add water you only have to fill up the detachable, clear and measured side silo. The coffee filters are more round or conical in shape than a normal filter. The #4 cone filters on Amazon are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Good coffee maker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints except no option to brew a single cup like the Ninja Coffee Bar has, it’s a good coffee maker, has a classic and Rich brew setting. The “Rich” setting just slows the process down to create a stronger flavor, I prefer it. I can’t say it makes the best pot of coffee I ever had, it’s just a drip coffee maker and that is influenced more by the coffee itself than the machine, but it looks good and does a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    We love this coffee maker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this coffee maker. It doesn’t have the same features as some more high end models with frother or espresso maker, but it makes a great cup of coffee. It blooms the grounds to enhance strength. It’s sleek and pretty on the counter.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 4 out of 5 stars

    Makes good tasteing coffee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use makes good tasting coffee worth the price would recommend to any one who enjoys good coffee

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my old Bunn gave up the ghost, so had to perk coffee till this one arrived in the mail, since I do not go out in these times. I was so glad to see it come could not wait to set it up and make 2 cups of coffee, without coffee grounds in the cup, would so far buy again. Even though it is a little pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 4 out of 5 stars

    Solid Coffee Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid coffee maker, coffee is decent, relatively easy to use and set up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing makes awesome coffee. We got this just so we can make coffee when we have guest so we don’t have to use our Kerig but instead I can’t start my day without coffee from this Ninja. The Kerig is out and the Ninja is in.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great cup of coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to newly remodeled kitchen. Smart look. Wooks as advertised but of course most importantly it makes a great cup of coffee. If any complaint slower than my old coffee maker it replaced. Essy fix...set the timer a tad earlier.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    I didn't know a coffee maker, makes the difference

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always owned a cheaper coffee maker and always thought that's all I get from home brewed coffee. I had no idea the coffee maker could make this big of a difference. I'm buying my parents one and my grandma one as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water reservoir

    Rated 4 out of 5 stars

    Works well coffee tastes great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. I like the removable water reservoir. Lots of options for brewing coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this maker as a Christmas gift for my wife. She appreciates good coffee. It looks nice in the kitchen, the coffee tastes great and the delay programming feature is easy to program and works really well. Great coffee maker.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 4 out of 5 stars

    Coffee Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, use and clean. Makes excellent coffee!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Ninja Coffee Maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of buying the cheap coffee makers only for them to quit working properly after 6 months or less so decided to go with the Ninja. I have several Ninja products and they are high quality and last. Hoping this coffee maker doesn’t disappoint. So far so good

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    HI YAAAH!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes some great coffee, I was surprised. No issues with my unit so far. Bought it because I love the ninja blenders and the unit looked very nice overall. The features are just enough, but not to much. Fancy but not overstated in the looks department. Good coffee temps, and clean taste.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great coffee maker!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes a great cup of coffee! I really like that the reservoir can be removed and cleaned! I also like that it will keep the pot warm for 4 hours. I had it shipped and it did have a few cracks in the plastic housing, but it doesn’t affect the working.

    I would recommend this to a friend