Customer Ratings & Reviews

The clock display is already malfunctioning just over a year of being purchased. There’s a leak when I pour my coffee. I have to pimple at a bad angle just so that only drops leak. I’m a fan of Ninja products. I’d skip buying this model.

Didn't even have it for 6 months and the carafe broke real easily. You can't buy a replacement, they've been sold old for months. Nothing more frustrating than wasting $100. Stay away.

Not convenient for small batch, finish beep sound too low,,overall i gave it a thumbs down

Looks great in the kitchen - no more hiding the coffee pot after it's used! Very stylish and sleek looking. Very quiet brewing as well. Super easy to fill with the removable water container - no more filling the carafe, then emptying it into the coffee pot. Works great with the reusable filter but also allows you to us a paper filter if you prefer. The "stay warm" feature kept the coffee hot for a couple hours. Overall a great looking and performing coffee maker.

Grounds ended up in the water coffee tasted like plastic worst coffee maker we ever owned

Didn't last 2 years before it failed. Only worked for 22 months.

This is our second one and we have had to throw both of them away due to green algae growing in the water reservoir in an area you cannot clean. This one lasted 9 months

Water would sprinkle out when in use. Returned for a different model.

My mother occasionally has coffee in the morning so i picked this up for ease of cleaning and filling removable water vessel. Used the coffee pot less than 15 times. Clock lights up but none of the buttons are working. Not acceptable.

Got my new coffee maker and was able to use it the same day. I love the fact it comes with a permanent filter. No more paper filters. easy to program for what ever your coffee needs are. the fact I no longer have to pull it out to add water and coffee grounds to it. Love the coffee pot lid that doesn't leak or spill like my older unit did

It is a nice programmable coffee machine. I personally did not notice any issues with it. It has everything included. Perfectly works, you will not find difference between cups. What i like most is easy reservoir removal tank, Cleaning is so easy. In case if you are new to programmable coffee makers, this is the perfect pick to select, very easy to learn, just select the mode and time that's it, your coffee will be ready :). It has Classic and Rich options these are like light and strong respectively. spoon included which is good i liked it. I do not want to suggest number of spoons needed for cups, it is all personal choice, some might like 1 cup for 1 spoon which is good and strong. Another thing what i liked most is 4 cups option because that is what most people use i believe and it is handy. Warming plates work fine. You can set how many hours you want to keep hot ( Max 4 hrs ). I did not try 4, My personal like is to make fresh all the time :), it is so fast and quick. But I checked Warming plate it works and good, no issues. Starts on time without issues. So programmable setting works fine. Btw - It comes with permanent filter which is good.

I had this thing for just about a year and it stopped working. It's out of warranty and I didn't get Geek Squad protection. How convenient.

This is my third Ninja product and they have yet to disappoint! This coffee maker is leaps and bounds to the old one I have been using. The water container is clear and removable to clean, the carafe is solid. The materials used looks very high level and looks more expensive than it is! The only negative I see down the road is that the buttons will wear in time due to the finder oils and time. But that is down the road. The brew time is about the same as my old one and the tone is not as intrusive as others I have heard! The unboxing was again clear and awesome. The packing materials again are recyclable and that is AWESOME. Love this touch! I can't harp on that enough! It was packed tightly and well. There's instructions throughout the package. From the flaps to instruct you to clean the unit twice by running it on brew with water only. That's after washing everything in warm soapy water minus the coffee maker parts of course. I love that it also comes with a permanent filter and coffee scoop. Such small details that are well done go a long way and I can see why Ninja has garnered such praise through the years. I am a believer!

I have bought several coffee makers from bust buy . They never seem to last more the n a few months. This one included. started leaking water with in a few days. Next time ill look for another vendor.

This coffee maker is simple to set up, takes up an average amount of space and affords the convenience of a removable water tank for effortless filling. The 12-cup cycle takes about 12-15 minutes depending on whether you brew on classic or rich. The programming feature and clock do not require any consultation with the user manual and they even included a 1T coffee scoop with built in storage on the unit for your scoop. The lid on the carafe could be a little easier to place and remove, but it isn’t bad. The reusable gold filter rests in the filter holder. Small batch cycle works beautifully, but important to note this machine will brew based on the total amount of water in the tank regardless of whether small batch is selected or not, so be sure the water quantity in the tank matches your desired output.

Not sure about that water tank- seemed1 step too many. I returned it and went back to old brand coffee maker. Thank you Best Buy for easy return!!

terrible most inconsistent cup of coffee. Now at the junk yard. Back to 30 dollar Mr Coffee maker

Doesn’t heat at all. Only worked a few times, now I have to go through manufacturers. Don’t buy this particular model - if u ask me.

Broke after 6 months than gave trouble for replacement even after having insurance so not worth it

After struggling w/ our 3rd K-Cup machine, we decided to finally go back to conventional brewing and are so glad we found this Ninja! Perfect brew temp and warmer plate temp make your pots of coffee aromatic, and long lasting - while not getting that bitter/burnt flavor after hours. While my preferred coffee is a short espresso, most guests we entertain are not as acclimated to the high potency of espresso and we are happy to serve our company a perfect pot of coffee from the Ninja. We really like the build quality of the reusable filter. The coffee carafe has a solid feel to it as well. Dishwasher safe too. Might be the best consumer coffeemaker under $100!