Customer Ratings & Reviews

I will NEVER BUY from Best Buy Again!!!! TERRIBLE CUSTOMER SERVICE!!! Do yourself a favor and RUN FAST to another store!!!

Didn’t like it. No markings on the pot for number of cups. Returned it.

The overall machine works great. The only issue is the design of the glass pot, with incorporates a plastic rim to secure the lid. Basically, when we go to pour a cup of coffee, we end up with spilled coffee all over the countertop. It leaks between the glass pot and that plastic rim. This has also became a problem if we clean and scrub out the pot, soap can get up and in-between the glass and top plastic rim. It is hard to rinse out that soap and it ends up in our drinking coffee. I'm searching for a new coffee maker to purchase with a glass pot that doesnt have a top plastic ring. I will not purchase this model again nor recommend it.

Bought this for my girlfriend as an early Christmas gift. We wanted something with a timer, but I love the Ninja brand and absolutely love this coffee maker! I only wish I got the one with the attached frother. I love the fact you don’t need to purchase filters because it has one built in already (reusable/ rinseable) and there’s never any grounds in it. 10/10 recommend!

Always had a different brand through the years (Mr.Coffee) but never kept the coffee very warm.. This is a STar maker so easy to use, brews quick an coffee is hot all the way to last cup! We LOVE this coffee maker so much will be the one we would buy again!! Big difference in this unit, as no sloppy water spilling either.. You won't be sorry... worth the price!!! Highly recommended!!!

It just makes hot coffee that tastes great. Our old coffeemaker just wasn't putting out a really hot product. This one is great. Love the detachable water reservoir & cone filter rather than a basket type. Only my 2nd Ninja product but they really seem to know what they're doing!!

I have been using a Ninja Coffee Brewer for more than a year and have been very satisfied with it. Recently, I got the new Ninja 12 cup coffee maker from Ninja again, and I had a lot of expectations from it. But frankly, it was a real let down. First of all, though the coffee maker has a “small batch” selector so you can apparently make 1/ cups of coffee instead of a full carafe, it can’t control the amount of water needed automatically (unlike the Auto iQ system of it’s big brother) - you have to make sure you put in the correct amount of water. There’s a “Clean” button on the front panel too. Previous Ninja brewer would prompt you when it’s time to clean the system, whereas in this one you have to figure it out yourself - the “Clean” button only helps you perform the clean cycle. Otherwise, the coffee maker is just like all other 12 cup coffee maker out there. The metal touches and the carafe is well made, and the styling is quite good. The goldtone permanent cone filter is also a nice feature to have - no need to get disposable paper filters anymore. The measuring scoop can be stowed away nicely, but I wish the scoop was a bit more sturdy. The carafe cover has a straw-like system that’s supposed to make coffee flavor better when you’re making a large batch, but I haven’t tasted any difference from conventional units. All in all, this is a decent coffee maker from Ninja that looks cool, and has all the features you need from a standard coffee maker. However, it doesn’t do anything special to stand out from the crowd, and thus it’s difficult to justify the price you’re paying compared to similar units that cost way less.

Makes great tasting coffee. Simple and useful controls. I love the delay brew setting so I can wake up to the aroma of fresh coffee.

It takes up a lot less room than our previous coffee maker and we like the style. It's also very nice that you can choose from multiple amounts of coffee. I bought this for my husband, I don't drink coffee but he says it's delicious.

Awesome coffee maker!!Myself and all my co coffee drinkers have been exited with this coffee maker. I asked everyone to vote on coffee makers and everyone voted on this one.

Great coffee maker. Super fast efficient and tastes great. Stay hot for up to 4 hour timer very nice feature.

Awesome coffee pot! We got it for Christmas and have used it everyday. It is easy to use and doesn’t leak!

This Ninja 12 cup coffee marker is the best I've ever owned. The best part is the fact that you can detach the water reserve to fill at the sink.

Great coffee maker I recommend to anyone who may be in need of new one

I love this coffeemaker. The ease of removing the water tank is wonderful.

The ability of removing the reservoir and fill is so convenient as well as the 2 type brew setting. Love it!

Great coffee maker. Woukf defienitely buy again if i neefed