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Customer Ratings & Reviews

$69.99
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Comp. Value: $89.99

Customer reviews

Rating 4.7 out of 5 stars with 1291 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the Coffee 12-Cup Coffee Brewer's coffee quality and ease of use. Many appreciate the removable water reservoir and overall design. However, some find the coffee maker a bit overpriced, and a few have noted its bulky size and that some coffee grounds get through the filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,291 reviews
  • Rated 3 out of 5 stars

    Okay Coffee Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an okay coffee maker. I would suggest using a paper filter.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality, Water reservoir
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great cup of coffee

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ninja coffee maker makes a great cup of hot coffee. It lets you customize the strength of the coffee between classic and rich. It preheats the grounds to prepare them to release their full flavor and the water heats up fast. A full carafe took about 10 minutes to complete and thanks to the adjustable warming plate, it can stay heated for up to 4 hours instead of the standard 2. The removable water reservoir is very convenient as you can remove it from the coffeemaker, take it to the sink to fill with water and then place back on the coffeemaker. Also makes cleaning it very easy. The carafe has a nice secure locking lid. This coffeemaker also has the auto-pause feature when removing the carafe so I can grab that first cup to enjoy while the rest finishes brewing. It is programable to have your coffee ready when you get up or any other time you prefer. Ninja has made another great coffeemaker. If you can't get the Ninja coffee bar system, which is my personal favorite and I highly recommend, then this is a very nice alternative

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Solid.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have another Ninja coffeemaker (The hot & cold maker w/ insulated carafe) and have absolutely loved it. This is a perfect compliment for that one to use when traveling or for guests to have in their room when staying over. It's simple and dead easy to use. There are some key differences between the more expensive machine, so if you're coming from that one be careful. This one will use however much water you put in the reservoir, so make sure you fill it according to your needs (and the line markers on the carafe don't necessarily coordinate to the number of cups you'll make). The scoop included with this also only provides one measurement as opposed to two with the more expensive upgrade. But at the end of the day, it makes good coffee, it's easy to use, it's easy to clean, and I trust this brand to be reliable and last. If that suits your needs then it's an easy purchase. If you're looking to do more, the hot and cold maker is a really awesome alternative for $100 more.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 1 out of 5 stars

    Love the taste..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved from traditional coffer maker to Keurig and I always had problems with my Keurig and coffee taste with reusable filters was not good, so I decided to move to Ninja and coffee taste is awesome.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      We are so happy to hear that you love your Ninja!

  • Pros mentioned:
    Coffee quality

    Rated 1 out of 5 stars

    disappointed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted 4 months to the day. What a total waste of money. I really liked the way the machine worked, it made pretty decent coffee. But 4 months in and completely dead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good Coffee. A bit slow.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ninja Coffee Maker I have been using a Kurig for the past few years and I am not a coffee snob. I am as simple as instant coffee, though I can appreciate a good cup of coffee. The Ninja is a nice unit and seems to be well built. Simple to setup and use. Got everything up and running without opening the manual. I like that metal filter is reusable and I don't have to buy disposables. BUT I have to empty and clean that filter. If I want to have a cup of coffee ready for me in the AM as I'm running out the door, I set the timer and have everything ready to pour by the time I get to the kitchen. But then I either have to dump the grinds and leave the filter in the sink to soak OR I end up leaving the wet grinds in the machine all day until I get home in the evening. Since you can still use paper filters in lieu of the metal filter that kinda negates the above benefit. The Ninja is a bit slow to get a full pot ready. I believe that is party due to the soaking procedure for the grinds and the showerhead drip which seems like a good idea to get water across the the majority of the grinds. Then it gets poured into a spout into the pot. It does seem to take a bit more time. Not a problem when I am using the timer function but if I'm making a pot during the day it gets annoying to wait on it. Overall, the coffee this machine brews tastes great and it has replaced my Kurig.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't be fooled by the "reservoir"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw "reservoir", and I thought, "great. I can fill it up once a week and use it a little at a time. But it doesn't work that way. Everything you put in is immediately used. Not a "reservoir" at all. Just a water receptacle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Coffee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME!!! We love it, we are able to make coffee with ease and it’s very easy to clean!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this coffeemaker exactly one year ago and up until today- I have been very pleased with it. It is only used once a day to make a small pot of coffee. It sits on a counter and is not moved around. Unfortunately today it would no longer work due to the "brew" button being broken. Other cycles will operate but not the brew cycle. It's a simple button that is pushed and there is absolutely no reason for it to break. Ninja will replace the unit but I had to pay $20 in shipping. Terrible quality - definitely not worth the price. I will not purchase this brand again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Yucky Coffee

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this coffee maker for a while and the coffee is horrible. I use the same grounds I've always used but they have no taste. I've tried everything I can think of but this pot just stinks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not built to last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a decent coffee maker; nothing crazy. Did like how you could set the "keep warm" time to a 15 minute minimum so as not to burn off the coffee. However, the display started going dim with some of the numbers missing. Then, today, a number of the buttons no longer work including the "Brew" button so now it's a throw away since the warranty is over. For $80 (now $100), not worth it. Not about to buy another Ninja product soon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Time display not working Run !!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy! In the process of starting a manufacturing warranty claim with Ninja. The clock time led pad is not showing us the time and is defective for the price of this unit I am certainly disappointed with the quality of Ninja and will not be purchasing any more products from Ninja moving forward

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ok coffeemaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my favorite purchase. removable tank leaks and coffee is just so so. Bought it during covid lock down or probably would have returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Love this coffee maker!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this coffee maker to anyone looking to upgrade or purchased a coffee maker for their home. My favorite feature is the option to set up the coffee maker to start brewing while you are getting ready for work. It's super easy to set up and it makes the perfect cup of coffee so you can just grab it and be on your way. Pros: -Ninja is known for its durability and quality, and this coffee maker checks the boxes. -No more paper filters -Easy to clean -Options to brew small amounts and big amounts Cons: -The size is a little big, but still looks good in the kitchen

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap Chinese junk

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even have it for 6 months and the carafe broke real easily. You can't buy a replacement, they've been sold old for months. Nothing more frustrating than wasting $100. Stay away.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor ninja

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not convenient for small batch, finish beep sound too low,,overall i gave it a thumbs down

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good Coffee Maker buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clock display is already malfunctioning just over a year of being purchased. There’s a leak when I pour my coffee. I have to pimple at a bad angle just so that only drops leak. I’m a fan of Ninja products. I’d skip buying this model.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in the kitchen - no more hiding the coffee pot after it's used! Very stylish and sleek looking. Very quiet brewing as well. Super easy to fill with the removable water container - no more filling the carafe, then emptying it into the coffee pot. Works great with the reusable filter but also allows you to us a paper filter if you prefer. The "stay warm" feature kept the coffee hot for a couple hours. Overall a great looking and performing coffee maker.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grounds ended up in the water coffee tasted like plastic worst coffee maker we ever owned

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Short lifespan - Inferior quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't last 2 years before it failed. Only worked for 22 months.

    No, I would not recommend this to a friend