Customer Ratings & Reviews

The unit is compact, almost too compact, operates ok but constantly indicates it needs to be cleaned due to a microcode error in coding. Vendor won’t exchange product

the glass carafe was cracked; I didn't use it right away and didn't notice it. I had already thrown the packaging and receipt away , so I couldn't take it back . I'm very disappointed.

I had to get a recipe booklet online and pay for it, it did not come with any instructions. Had to come out of pocket don't approve of that.

This is a decent coffee maker. I Do not like the fact the amounts are preset. It doesn’t stay hot for long as well

The product itself is good but nothing special. You can get a coffee maker that does the exact same for much cheaper

This is a not great coffee maker. For the money buy a nespresso machine or any other cheaper coffee maker

Makes coffee taste different and I had read that in a review before buying. A bit over priced for product.

I bought this for a gift. So I didn't use it. However, my son has one and is a little disappointed in his.

Compact product for what it does. Don’t like the run-on drip without manual shutoff switch. Firmware is DEFECTIVE in that once the CLN (clean) light turns on, it NEVER turns off again regardless of how well it is cleaned. Mfgr knows of this defect and just says “well it will still work....just ignore the CLN message on the front”.

Only problem I have encountered is with the coffee drip won't let me make it unless it is clean.

Gifted it to a friend. Shes complaining that it leaks.

First let me say that I drink a lot of coffee, and I hate the Keurig. It's convenient, and it's very popular right now, which makes me wonder if most people just like weak, carelessly jet-blast brewed coffee in small quantities these days. (Starbucks and good coffee from fast food places is also very popular, so maybe people are just resigned to enjoy easy mediocre coffee until they get out the door). For years we found the best of both worlds by sticking to regular drip-brewed coffee from a coffee maker that could brew both a pot of coffee or a single cup, but there were still the drawbacks of burnt coffee from sitting on the warming plate or poorly measured water. Drip brewed coffee is just a slower version of the Keurig process anyway, so the coffee is a lot better, but not perfect. We finally achieved the best cup of coffee we've had at home by switching to a whole new brewing process. Heat the water to a precise temperature, soak the coffee grinds for a while before brewing the coffee through lab-grade filter paper and then serve before it cools down. (Using products from Chemex, which is not an electronic coffee maker. You would find this at World Market instead of Best Buy). This was the best cup of coffee, but quite a bit of work to do first thing in the morning. When I saw this Ninja coffee maker featured on BestBuy.com as a new product, I immediately recognized the laborious brewing process. They call it 'Auto-IQ' but it essentially is automating what we were doing by hand. A regular coffee maker will draw water from the reservoir through a one way valve and then boil it so that it rises up to where the coffee is and then drips down through to the pot. There's no control over anything until the water runs out. The Ninja draws the precise amount of water from the reservoir (like a Keurig) heats it to the right temperature (maybe like a Keurig), and then follows the process of wetting the grounds, waiting a while, and then brewing at just the right speed to get the coffee how you've selected it (most definitely not like a Keurig, like a Chemex). The filter basket on this Ninja has a more sophisticated drip stop than a normal coffee maker, and it's able to detect when you've closed the drip stop (so no spills, no overflowing), but I suspect that maybe it's able to control this itself to achieve higher concentrations of coffee for the special brew mode. The ninja also comes with a permanent coffee filter, and milk foamer. That's just pure additional value and with the included recipe book you can create some pretty fancy drinks with just a little extra effort and maybe a trip to the grocery store. That makes it more fun than just a simple pot or cup of good coffee. So did Ninja rip off Chemex? I don't know, this is just the most scientifically perfect way of brewing a good cup of coffee. The Chemex is a beautifully designed product which still stands proudly on our kitchen counter, but this Ninja brewer is quite a bit easier to get that first pot of coffee going on a busy weekday morning. How reliable is this coffee maker going to be? I can't say at this point. It's made us some good coffee, but it's only been a few days. We already own a Ninja blender and we trust the brand as being in the super-premium category of kitchen devices, but I didn't hesitate to purchase a Geek Squad extended warranty for this brand new product.

I liked it but felt like it was overflowing a lot so had to return it.

I liked the appearance of the product but it is NOT as great.

Easy to use, 6-8 minutes to brew but I prefer Keurig.

I bought this for a Christmas present. It works ok.

Product had scratch over the controls area so I returned it without using it... I didn't realize the entire product is plastic except for the glass carafe. Real glass water tank and real stainless body would make it worth the money. But not plastic.

I loved the coffee the Ninja Bar produces. However, mine quit working after 4 months so not sure I'd purchase again or at least next time I'd purchase with Geek Squad Protection.

Great for ice coffee however I have to microwave regular coffee to be hot enough to add cream and still be hot coffee. I returned it for a refund.

Bought this since we've been happy with other ninja products but this machine leaks constantly from the reservoir. After looking online this seems to be a consistent problem with this machine. Coffee tasted different as well so I think this is a swing and a miss