Customer Ratings & Reviews
- Model:
- NC501
- SKU:
- 6513000
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker for its ease of use and the high quality of the ice cream it produces, with many praising its perfect, scoopable texture and overall deliciousness. However, some customers have expressed concerns regarding the noise level during operation and the lengthy freezing time required. Others mention the size of the machine and its price point as potential drawbacks.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
OVER PRICED BLENDER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as intended but was expecting it to actually make the ice cream, just an over priced blender
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Richard,
Thank you for sharing your feedback about the Ninja CREAMi Deluxe Ice Cream and Frozen Treat Maker. We’re glad it worked as intended, but we’re sorry to hear it didn’t fully meet your expectations, especially if you were hoping for a more traditional ice cream-making process rather than its unique blending functionality.
The Ninja CREAMi uses a specialized process to transform frozen bases into creamy treats, offering versatility to make a variety of desserts. If you’d like tips on getting the most out of the machine or exploring its features, please feel free to contact us at 1-800-365-0135.
Your feedback is important to us, and we’ll be sure to share it with our team as we continue improving our products. Thank you for giving the Ninja CREAMi a try.
Kind regards,
Ninja Kitchen
It’s a good machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a machine. It didn’t work so I called ninja and they replaced the machine. Great customer service but annoyed it didn’t work straight it the pack
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Patricia,
Thank you for taking the time to leave a review.
We sincerely apologize for the inconvenience you encountered receiving a defective CREAMi XL Deluxe 11-in-1 but are happy to hear that our customer service team provided a pleasant and effective resolution. We will certainly share your feedback with the relevant teams for consideration on future products. If you need any help with your replacement, please don't hesitate to reach out to our team by phone at 1-800-365-0135; we'd be more than happy to help.
Kind regards,
Ninja Kitchen
Company profits off of technicalities, poor produc
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for a few months but due to a defective shaft the company is aware of, the maching cannot be used. I married a 2oman from Brazil and gave it to her as a gift. The company refuses to warranty it because it left the country. It doesn't matter in my mind where the unit is located physically, if the defect is in the craftmanship of the product it should be warrantied.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that you had trouble with your CREAMi Deluxe. We will share your feedback regarding the warranty policies with the relevant teams internally so that we can work towards better solutions for you.
Kind regards,
Ninja Kitchen
- Cons mentioned:Noise level
Good, could be better built
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The creami deluxe has been a fun kitchen item, but even following the directions very closely, the device sounds like its breaking even though others state its a loud device, it tends to leave behind plastic or rubber residue on the blades connector. Otherwise it spins and mixes great
I would recommend this to a friend - Cons mentioned:Noise level
Terrible name but great product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend but be warned it is louder than would expect in a kitchen. Imagine a cross between a blender and leaf blower. But well worth it!!!
I would recommend this to a friend Just not as convenient as I wish
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the concept of this but I haven’t used it as often as I wish because it takes so much future planning. I have definitely been influenced from people online to buy this thing. I’ll probably resell it since it’s so popular. I prefer a conventional ice cream maker I think.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really enjoying this one... I ordered 2 additional pints to make enough for everyone... it's so good one pint will be for one person each.
I would recommend this to a friend - Pros mentioned:Ease of use, Ice cream qualityCons mentioned:Noise level, Size
Great addition for desserts if you have the space.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ninja - CREAMi Deluxe 10-in-1 Ice Cream and Frozen Treat Maker The Creami makes smooth ice cream, slushies, frappes, and frozen yogurt without issues. Unlike most countertop ice cream makers where you freeze the empty bowl, this product requires you to freeze the ice cream mix, coffee, or slushy mix in one of the two provided pint size containers for 24 hours before processing. While processing it is extremely loud - especially when making a slushy. My kitchen is small and sets at a normal 24dB level. When the Creami is running it will push the level to 79dB or louder measured from 8’ away. It can drive you out of the kitchen depending on what program you are running. When making frozen yogurt you need to mix it twice; adding a little liquid the second time to keep it from being crumbly. Storage is an issue because the unit is large, kind of like an oversize coffee maker. Our real issue comes in from the unit’s height, it measures 16-11/16” tall. Our overhead cabinets are 16-5/8” from the countertop to the bottom of the cabinet. This doesn’t allow the unit to be slid under the cabinets for any storage, it is 1/16” too tall for our kitchen. Overall, the unit is easy to use and very easy to clean. If you have a larger kitchen with more counter space, it would be a welcome addition. We have enjoyed making desserts and drinks that are fresh and ready in minutes. Ready in minutes comes from freezing the ingredients ahead of time.
I would recommend this to a friend - Cons mentioned:Price
This is just an expensive ice shaver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is okay but the cleaning and maintenance of this machine is terrible. Such a headache. I don't recommend buying it if you want to constantly have to clean it day after day after day and it ends up stinking too after the second use. It's just a fancy eye shaver with an extremely high price!!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for your valuable feedback. We are sorry to learn that you are not pleased with your Ninja Creami. We will definitely relay your comments to the appropriate teams for future product enhancements. If you need any help with your unit, please do not hesitate to reach out to us at 1-800-365-0135. We are always here to assist.
Kind regards,
Ninja Kitchen
- Cons mentioned:Noise level
Love it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a great item. My only concern is that it’s very loud. Need to figure out how to make it a bit quieter.
I would recommend this to a friend - Pros mentioned:Ice cream quality
Another great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another excellent Ninja product! Added it to my Ninja cookware set, my Ninja coffee maker, and knives!!
I would recommend this to a friend - Pros mentioned:Ease of use
Great gift!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter. She loves to make smoothies. She loves it!! Now I want one for myself.
I would recommend this to a friend Poor customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy app defaulted to my original address....even though i had changed it at time of order. I called them. They said they changed the shipping address for me and that it would still be delivered on time. However the next day, shipping showed delivery was pushed back for 2 weeks. So i called back in to customer service and had the order cancelled. Just found out that the item was delivered to the wdong address. Several states away. Dont have the watch or my refund. Lost $400
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Best gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this product. I got one to give as a gift. Now im getting myself one.
I would recommend this to a friend - Pros mentioned:Overall performance
Good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very handy and high quality. Bought it for my daughter and she uses it everyday.
I would recommend this to a friend - Pros mentioned:Texture
Great ice cream
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to have fun with the whole family and makes great tasting ice cream
I would recommend this to a friend - Pros mentioned:Ice cream quality
Ninja creami
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my son for a Christmas present. I'm excited for him to try this
I would recommend this to a friend - Pros mentioned:Overall performance
Very good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Use it almost every weekend to make different things.
I would recommend this to a friend - Pros mentioned:Ease of use
Ninja
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool dessert machine. Very easy to use and ice cream is yummy.
I would recommend this to a friend This is trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing sucks it doesn't make ice-cream at all....
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Dylon, thank you for your review. We’re disappointed to hear about your experience, especially that the unit isn’t making ice cream at all. This isn’t the experience we want our customers to have, and it certainly sounds like a very frustrating situation. We understand how frustrating this must be, and we’re eager to help get this addressed for you. Please contact our customer service team at 1‑800‑365‑0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll do everything we can to make this right. We appreciate you bringing this to our attention and giving us the opportunity to help. Kind regards, Ninja Kitchen
