Customer Ratings & Reviews
- Model:
- NC501
- |
- SKU:
- 6513000
Customer reviews
Rating 4.7 out of 5 stars with 843 reviews
(843 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker for its ease of use and the high quality of the ice cream it produces, with many praising its perfect, scoopable texture and overall deliciousness. However, some customers have expressed concerns regarding the noise level during operation and the lengthy freezing time required. Others mention the size of the machine and its price point as potential drawbacks.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Cool, but....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not practical. The fruit or items need to be frozen for at least 24 hours before you can blend whatever you want to make. It's a cool idea if you have time and patience, but when I want ice cream I just want it I don't want to have to work for it. LOL but it's well made and looks really nice. Just not for me.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there, thank you for your review and for sharing your honest experience with us. We’re sorry to hear that the product didn’t feel practical for your needs. We understand how inconvenient it can be to have to freeze ingredients for 24 hours before blending, especially when you’re craving ice cream and want it right away, rather than having to plan ahead. Your point about wanting convenience is completely valid. At the same time, we’re glad to hear you found the product well‑made and visually appealing, even though it wasn’t the right fit for you. Feedback like yours never goes unnoticed. Hearing what works and what doesn’t helps us improve and better meet our customers’ real‑life expectations. Kind regards, Ninja Kitchen
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything it says it does. Excellent product
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Was a present
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for daughters Christmas present and she seems to love it.
I would recommend this to a friend Rated 4 out of 5 stars
Ninja Creami
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well built appliance. Didn't realize you had to freeze everything first before blending.
I would recommend this to a friendRated 5 out of 5 stars
So icy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great… just great. Ninja has come up with another great product.
I would recommend this to a friendRated 3 out of 5 stars
Over rated
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super loud to use and kind of a hassle. You have to freeze the ingredients for 24 hours to set which is annoying since I can’t really predict my future cravings. I honestly rather just go to the store and buy a carton of ice cream
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Melanie,
Thank you for taking the time to leave a review.
It's disappointing to know that the Ninja CREAMi Deluxe has fallen short of your expectations, and we sincerely apologize. We will definitely share your feedback with the relevant teams for consideration and improvements on future products.
Kind regards,
Ninja Kitchen
- Pros mentioned:Texture
Rated 5 out of 5 stars
My ninja blender doesn't compare!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The textures that it's able to create with the recipes is phenomenal! Would definitely recommend using one of these but make sure you give yourself enough of a heads up to create your dish the night before so it can freeze first!
I would recommend this to a friend Rated 4 out of 5 stars
Working for perfection!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initial review… still in trial and error getting ice cream perfected! Have not tried other setting yet.
I would recommend this to a friendRated 5 out of 5 stars
Ninja Creami
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it says, its supposed, looks good. Cant complain yet
I would recommend this to a friendRated 3 out of 5 stars
it's alright...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mehhh... it makes ice cream... but.... the consistency on your spoon after you put the ice cream in your mouth is offputting... it tastes like ice cream for the most part...but with following the recipes to the very little detail, it's a bit disappointing, tbh....
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja - CREAMi Deluxe 11-in-1. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Ninja Kitchen
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Amazing!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a sweet tooth or just enjoy the best milkshakes ever you have to get this. It mixes whatever you are making perfectly. Comes with a book and shows you how to make a bunch of mixes. Hands down 10/10
I would recommend this to a friend - Cons mentioned:Price
Rated 2 out of 5 stars
OVER PRICED BLENDER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as intended but was expecting it to actually make the ice cream, just an over priced blender
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Richard,
Thank you for sharing your feedback about the Ninja CREAMi Deluxe Ice Cream and Frozen Treat Maker. We’re glad it worked as intended, but we’re sorry to hear it didn’t fully meet your expectations, especially if you were hoping for a more traditional ice cream-making process rather than its unique blending functionality.
The Ninja CREAMi uses a specialized process to transform frozen bases into creamy treats, offering versatility to make a variety of desserts. If you’d like tips on getting the most out of the machine or exploring its features, please feel free to contact us at 1-800-365-0135.
Your feedback is important to us, and we’ll be sure to share it with our team as we continue improving our products. Thank you for giving the Ninja CREAMi a try.
Kind regards,
Ninja Kitchen
Rated 2 out of 5 stars
Company profits off of technicalities, poor produc
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for a few months but due to a defective shaft the company is aware of, the maching cannot be used. I married a 2oman from Brazil and gave it to her as a gift. The company refuses to warranty it because it left the country. It doesn't matter in my mind where the unit is located physically, if the defect is in the craftmanship of the product it should be warrantied.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that you had trouble with your CREAMi Deluxe. We will share your feedback regarding the warranty policies with the relevant teams internally so that we can work towards better solutions for you.
Kind regards,
Ninja Kitchen
- Cons mentioned:Noise level
Rated 4 out of 5 stars
Good, could be better built
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The creami deluxe has been a fun kitchen item, but even following the directions very closely, the device sounds like its breaking even though others state its a loud device, it tends to leave behind plastic or rubber residue on the blades connector. Otherwise it spins and mixes great
I would recommend this to a friend Rated 2 out of 5 stars
It’s a good machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a machine. It didn’t work so I called ninja and they replaced the machine. Great customer service but annoyed it didn’t work straight it the pack
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Patricia,
Thank you for taking the time to leave a review.
We sincerely apologize for the inconvenience you encountered receiving a defective CREAMi XL Deluxe 11-in-1 but are happy to hear that our customer service team provided a pleasant and effective resolution. We will certainly share your feedback with the relevant teams for consideration on future products. If you need any help with your replacement, please don't hesitate to reach out to our team by phone at 1-800-365-0135; we'd be more than happy to help.
Kind regards,
Ninja Kitchen
- Cons mentioned:Noise level
Rated 5 out of 5 stars
Terrible name but great product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend but be warned it is louder than would expect in a kitchen. Imagine a cross between a blender and leaf blower. But well worth it!!!
I would recommend this to a friend Rated 3 out of 5 stars
Just not as convenient as I wish
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the concept of this but I haven’t used it as often as I wish because it takes so much future planning. I have definitely been influenced from people online to buy this thing. I’ll probably resell it since it’s so popular. I prefer a conventional ice cream maker I think.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really enjoying this one... I ordered 2 additional pints to make enough for everyone... it's so good one pint will be for one person each.
I would recommend this to a friend - Pros mentioned:Ease of use, Ice cream qualityCons mentioned:Noise level, Size
Rated 5 out of 5 stars
Great addition for desserts if you have the space.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ninja - CREAMi Deluxe 10-in-1 Ice Cream and Frozen Treat Maker The Creami makes smooth ice cream, slushies, frappes, and frozen yogurt without issues. Unlike most countertop ice cream makers where you freeze the empty bowl, this product requires you to freeze the ice cream mix, coffee, or slushy mix in one of the two provided pint size containers for 24 hours before processing. While processing it is extremely loud - especially when making a slushy. My kitchen is small and sets at a normal 24dB level. When the Creami is running it will push the level to 79dB or louder measured from 8’ away. It can drive you out of the kitchen depending on what program you are running. When making frozen yogurt you need to mix it twice; adding a little liquid the second time to keep it from being crumbly. Storage is an issue because the unit is large, kind of like an oversize coffee maker. Our real issue comes in from the unit’s height, it measures 16-11/16” tall. Our overhead cabinets are 16-5/8” from the countertop to the bottom of the cabinet. This doesn’t allow the unit to be slid under the cabinets for any storage, it is 1/16” too tall for our kitchen. Overall, the unit is easy to use and very easy to clean. If you have a larger kitchen with more counter space, it would be a welcome addition. We have enjoyed making desserts and drinks that are fresh and ready in minutes. Ready in minutes comes from freezing the ingredients ahead of time.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 5 out of 5 stars
Love it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a great item. My only concern is that it’s very loud. Need to figure out how to make it a bit quieter.
I would recommend this to a friend

















