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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.7 out of 5 stars with 843 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker for its ease of use and the high quality of the ice cream it produces, with many praising its perfect, scoopable texture and overall deliciousness. However, some customers have expressed concerns regarding the noise level during operation and the lengthy freezing time required. Others mention the size of the machine and its price point as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 843 reviews
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    This is just an expensive ice shaver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is okay but the cleaning and maintenance of this machine is terrible. Such a headache. I don't recommend buying it if you want to constantly have to clean it day after day after day and it ends up stinking too after the second use. It's just a fancy eye shaver with an extremely high price!!

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for your valuable feedback. We are sorry to learn that you are not pleased with your Ninja Creami. We will definitely relay your comments to the appropriate teams for future product enhancements. If you need any help with your unit, please do not hesitate to reach out to us at 1-800-365-0135. We are always here to assist.

      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Ice cream quality

    Rated 5 out of 5 stars

    Another great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another excellent Ninja product! Added it to my Ninja cookware set, my Ninja coffee maker, and knives!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. She loves to make smoothies. She loves it!! Now I want one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product. I got one to give as a gift. Now im getting myself one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy and high quality. Bought it for my daughter and she uses it everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Texture

    Rated 5 out of 5 stars

    Great ice cream

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to have fun with the whole family and makes great tasting ice cream

    I would recommend this to a friend
  • Pros mentioned:
    Ice cream quality

    Rated 5 out of 5 stars

    Ninja creami

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son for a Christmas present. I'm excited for him to try this

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy app defaulted to my original address....even though i had changed it at time of order. I called them. They said they changed the shipping address for me and that it would still be delivered on time. However the next day, shipping showed delivery was pushed back for 2 weeks. So i called back in to customer service and had the order cancelled. Just found out that the item was delivered to the wdong address. Several states away. Dont have the watch or my refund. Lost $400

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Use it almost every weekend to make different things.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ninja

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool dessert machine. Very easy to use and ice cream is yummy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than previous model. Easy to use, larger containers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I’m glad I chose this product. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice cream quality
    Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Sturdy & Best Icecream and Frozen drink maker ever

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Creami Deluxe Pros: 1. Its the best ice cream maker with just three easy steps. Prepare the base, freeze it overnight and process. I was quite amazed by the power of this machine. I was wondering how this machine is going to perform with the base being frozen for over 24 hours. But this machine really crushed the ice in couple of minutes and i was surprised to see the ice cream already ready. All that we need is patience for 24 hours to get the base frozen. Later it is just a few minutes that we have to spare to get delightful ice cream or frozen drink. 2. 2 Large Containers (24 oz. each) with wide variety of options like Ice cream, Lite Ice cream, Sorbet, Gelato, Frozen Yogurt, Italian Ice, Creamicinno, Frozen Drink, Slushi, Milkshake. Some of the options like Frozen Yogurt, Italian Ice, Creamicinno, Frozen Drink are present only in this Deluxe version and not in the Standard version. 3. Easy to install jar. In the standard version it was required to slide the pitcher underneath the shaft, move the pitcher left and right so that it locks and then lock it. There are chances that we might hit the shaft on the top or ridges on the bottom on the standard version. Very easy to line it up on the Creami Deluxe, push it straight and lock it. 4. Illuminated Touch buttons on the Standard version has been replaced with the Dial on the Deluxe. Also the alignment of Scoopable options (Ice cream, Lite Ice cream, Sorbet, Gelato, Frozen Yogurt, Italian Ice) on the left and drinkable options (Creamicinno, Frozen Drink, Slushi, Milkshake) on the right makes it easy to choose. 5. Progress bar on Standard version has been replaced with the minutes indicator which gives an idea how much time it is going to take for each setting. 6. Mix in option - For mixing M&Ms or Chocolate chips or Oreo cookies. Very good option to get a professional/industrial task done but from the home. 7. Respin option - Used when we need to respin if the ice cream looks more granular. This setting is realy quick and doesn't take much time. 8. Containers, lids, and paddle are top-rack dishwasher safe and easy to wash. 9. Recipe book is included and hundreds of recipes are available online Cons: 1. This machine is a little loud but you cannot complain much if you really love ice cream. 2. Only one color option to choose from instead of 4 different colors(Blue, Red, Cloud Silver and White) in the Standard version Differences between Creami Standard and Deluxe version 1. Illuminated Touch buttons on the Standard has been replaced with the Dial 2. Deluxe has Large container, bigger lid, bigger blades - 3 cups (24 ozs) instead of 2 cups (16 ozs). 3. Deluxe has nice Jar design 4. Deluxe has the ability to process Full or Top half or the Bottom half of the container. Option to just process just the top half and save the rest for the future is a nice feature which might be helpful for many. 5. Progress bar on Standard version has been replaced with the minutes indicator which gives an idea how much time it is going to take for each setting. 6. Jar installation - In the standard version it was required to slide the pitcher underneath the shaft, move the pitcher left and right so that it locks and then lock it. There are chances that we might hit the shaft on the top or ridges on the bottom on the standard version. Very easy to line it up on the Creami Deluxe, push it straight and lock it. Upgrade decision from Creami to Creami Deluxe: 1. Only if you need a bigger container go for the Creami Deluxe First time buying: If you really don't worry about the quantity and if don't want to spend 20$ extra, you can go for Creami Standard model. If you want 3 cups instead of 2 cups and don't worry about spending the extra 20$, Creami Deluxe is the one for you.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Ninja Creamy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed! This machine is so loud when in use. It only makes small amounts of ice cream. Ninja let me down with this.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Lori,

      We’re sorry to hear that the Ninja CREAMi Deluxe didn’t meet your expectations. While it’s designed to deliver smooth, creamy frozen treats, we understand that noise levels and portion sizes can impact your experience. The motor is powerful to ensure proper churning, but we appreciate your feedback and will share it with our team.

      If you’d like assistance in optimizing your use of the machine or exploring other options, feel free to reach out to us at 1-800-365-0135. We appreciate you giving Ninja a try and value your input.

      Kind regards,
      Ninja Kitchen

  • Rated 1 out of 5 stars

    This is trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing sucks it doesn't make ice-cream at all....

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Dylon, thank you for your review. We’re disappointed to hear about your experience, especially that the unit isn’t making ice cream at all. This isn’t the experience we want our customers to have, and it certainly sounds like a very frustrating situation. We understand how frustrating this must be, and we’re eager to help get this addressed for you. Please contact our customer service team at 1‑800‑365‑0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll do everything we can to make this right. We appreciate you bringing this to our attention and giving us the opportunity to help. Kind regards, Ninja Kitchen

  • Rated 3 out of 5 stars

    Shakes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for making shakes but for icecream there are still ice cristals

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just okay. I haven’t found a recipe that doesn’t taste icy or foamy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not make ice cream

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes some weird version of frozen cream that has the texture of butter. 10 batches later not one edible batch of ice cream. I have tried many versions of recipes using heavy cream, whipping cream, half and half, whole milk. All of them come out the same, gross with vanilla or chocolate settled on the bottom and icicles on the side. The texture is the worst part. This thing may make good sorbet or protein shakes, whatever, I wanted ice cream. It does not really make ice cream. $2 store brand is far better. I am so disappointed after waiting months to get one. Now I wish I could return it but I cant. And I will never believe this thing gets 4.8 stars on reviews. Something going on there with review controls.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's a milkshake maker.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As this system only has one blade, I didn't find that it transitioned between the variations easiky. All products made presented as a thick milkshake.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Kimberly,

      Thank you for taking the time to leave a review.

      We are deeply sorry to hear that you are not completely satisfied with your Ninja CREAMi results. Something doesn't seem quite right about how your product is performing; we'd like to make sure it's working as it should. Please give our team a call at 1-800-365-0135 so we can help with this.

      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with ninja products. Works great and very satisfied with the appliance. Only issue is I wish it was delivered inside an additional box due to the original box coming damaged and it was a Christmas gift that was seen by the recipient.

    I would recommend this to a friend