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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $249.99

Customer reviews

Rating 4.7 out of 5 stars with 788 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with how easy it is to use the CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker. They love that they can make tasty, healthy ice cream and other frozen treats with the recipe book included. While some find the machine to be loud and a bit pricey, many agree that it's worth it for the delicious results.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 788 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level, Size

    Rated 3 out of 5 stars

    Great idea, but I now have noise complaints…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a tricky review, because on one hand, this device works and It makes great things like healthy ice cream! However, on the other hand, this is another large appliance that takes up a lot of storage space when not in use. The biggest challenge with using this is that it is LOUD! And I mean loud! Thinking of having a frozen protein shake before going to bed? Nope, not unless you want your entire family to wake up and ask for some too.. With that, its usefulness decrease and makes the device less likely to get used. If it was somehow shorter and and significantly quieter, I’d give this 4 or maybe even 5 stars.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Andrew,

      Thank you for taking the time to leave a review.

      We're so sorry to hear that you're not happy with the noise your CREAMi produces when operating. We will absolutely share your feedback with the relevant teams for consideration on future products. Please don't hesitate to reach out to our team by phone at 1-800-365-0135. If you require any assistance from us.

      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    A must have if you have a sweet tooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product. Easy to use recipes. My son and I enjoy trying new creations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Texture

    Rated 5 out of 5 stars

    Definitely the best purchase I have made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely by far the best purchase I have made in an extremely long time. I am lactose intolerant so I can’t have regular ice cream anymore! When I got this I put together some ingredients with oat milk. This has made all my dreams come true! You can also make sugar free ice cream as well! It has so many options. My favorite option is creamiccino. It makes everything in the texture of a frappe.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance
    Cons mentioned:
    Noise level
    Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes ice cream very well, i love it! It’s very simple to use and although it’s quite loud, it makes ice cream pretty fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Innovative Concept and Design

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Creami is a very cool gadget, very innovative and fun way to make your own ice cream. The device itself has a very quality feel to it , like all ninja products. The setup is very simple, all you need to do it put the blade on the mixing cup each time you are going to mix/shave the frozen base ice cream. The easy setup and simple steps needed to use the device encourage you to use often as it is so easy. The clean up is very easy, wash a blade and the cups/lid. The only drawback is of no fault ninja's, the setup and concept is nice but the ice cream that can be made from shaving a frozen base is very limited. Don't get me wrong it will make a decent ice cream substitute and i am fine with that because i know what i am getting into when i got the product. The other downside is the texture of the ice cream being made, the shaving paddle does a decent job of creating a scoop-able ice cream from the solid frozen ice cream base but it is not by any means as rich and creamy as regular ice cream. It is a good product but just tamper your expectations.

    I would recommend this to a friend
  • Cons mentioned:
    Freezing time, Price

    Rated 5 out of 5 stars

    Worth the investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best hands down! I’ve had the huge traditional ice cream makers in the past - never had the ice cream turned out very well / the time it takes to freeze the outer ring and such - it just was never worth it. This is a game changer! I’ve been making a “protein ice cream” with hardly any sugar involved - the kids LOVE it! Which, in my eyes, is a win! I agree it’s a little pricey for a countertop gadget, but the savings definitely add up with all these trips to grab ice cream that we have been skipping!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice cream quality

    Rated 5 out of 5 stars

    SUPER PERFORMANCE AND OPTIONS AND SO EASY TOVUSE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will use this appliance even more than we expected because it has so many variations of frozen treats we can make. It is beyond easy to use and our first ice cream was delicious. We expect we will use it more and more as we find favorite recipes and make frozen desserts for ourselves and family and friends with special dietary needs. Being able to use A2 milk and alternatives such as coconut milk will not only improve our health but save significantly on our grocery and eating out budgets. Very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Clever and Versatile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for an ice cream and gelato maker, but didn't like the idea of having to freeze ingredients in advance. However, after some research, it seemed difficult to find a versatile machine that could make so many things, had a compressor to freeze, and was at a price point I would want to pay. After seeing so many people rave about the CREAMi, and with the availability of so many online recipes, I decided to purchase it. I have so far been happy with it. It's a very clever machine and the variety of items I've experimented with have all been successful. It seems to me that pretty much anything you freeze will create an enjoyable frozen treat. I love the variety of settings that this thing has, and don't think there's another product as versatile. People do talk about how loud it is, but it's not really that bad. It is not as loud as a blender, so I don't mind it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Texture
    Best Buy Employee

    Rated 5 out of 5 stars

    I was on the fence about this thing.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really skeptical of what this thing actually did. It doesnt make "real" ice cream, but it does turn any ice cream you want into a soft serve DQ blizzard kinda thing. You can also feeeze a biklion different things and make smoothies and such. Freezing hot chocolate is probably the best thing I've ever had. If you're not sure about it, get it and try it out. I don't think you'll be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Ice cream quality

    Rated 4 out of 5 stars

    Great isn’t always perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty great and the ice cream is as good if not better than any store bought ice cream you can buy. That’s provided you are able to create the flavor you desire, or if a flavor listed in the manual is what you are wanting.. then as long as you are able to successfully follow the instructions.. you should be very pleased with the result. Anyways, many ppl review this product after the first impression which is usually at a point when they’re meticulously following instructions and being overly careful to do it all right. My experience with ninja products is that it’s best to familiarize yourself with them by slowly and carefully following instructions so that the initial results are consistent with what the instruction manual says they will be. After gaining a basic understanding of one of their products, you should usually be able to begin using them in a way that will vary from person to person so long as you aren’t pushing the limits of what any method of food processing/cooking/preparing would be capable of. By that I mean, you can usually utilize ninja products to create something outside of anything listed in the instructions (recipe wise). That’s still true with the ninja creami deluxe. I used to love blue bell’s strawberry cheesecake ice cream as well as a Kroger brand light ice cream southern butter pecan, but sadly I do not remember the last time I saw a gallon of strawberry cheesecake and it seems Kroger has discontinued either a couple flavors from their light ice cream line or just the one I liked because I have not been able to find it for over a year and struggled to find it for even longer than that. I purchased this ninja creami deluxe because we own quite a few ninja products.. each has been a game changer and great investment. This one is no different. The reason I have given it 4 stars when there’s so much hype over it, and I can see why as I’ve been and to create light versions of southern butter pecan AND strawberry cheesecake nearly identical to the originals.. is because there is one aspect of using this machine I’ve noticed could be an issue for many.. You basically have to reprocess your leftovers or pints every time they go back into the freezer. When you buy ice cream from the store.. you can scoop a serving size you want, put the container back into the freezer, and feel confident it will be consistently fresh each time you return for more. Outside of issues like freezer burn or problems that affect any kind of food that goes in a freezer, your ice cream is almost always guaranteed to be very close to the way you left it the last time you had some. That’s not the case with this. Yes once you freeze it and process it, you will usually find results you’re very pleased with (again.. provided you understand the machine), but unless you eat the entire pint in a sitting, you will be storing your leftovers in the freezer. The next time you go for your pint, it will be frozen hard as brick and once again require processing. The fact that you need to reprocess.. makes it a fact that left overs should be left in the pint that came with the machine so you can reprocess. This can make trying to prepare when you think you will want a certain flavor ready somewhat difficult. Unless you have a ridiculous amount of freezer space (we have two decently sized freezers) and are willing to purchase additional ninja pints (I bought just two more), you will likely run into the issue of being unable to have fresh ice cream in the amount you want at the time you want. In other words, if you’re eyeballing this thinking you’ll be and to make a couple of gallons of your ideal flavors with it to go for anytime you’re craving ice cream, that’s not going to be the case IF you’re planning to process and store in a container of your choosing or anything like what store bought ice cream comes in. You will need to likely leave it in a ninja pint to be reprocessed every time you go for it. That’s been my experience at least with very little exceptions as there has been A flavor that kept well and didn’t harden too much after being stored in the freezer in one of our storage containers. So long as that isn’t an issue.. then you’ll likely be very pleased with this product. Especially if you’re interested in lighter options.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An interesting machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ninja Creami Deluxe XL is an absolute must-have for anyone who loves making frozen treats at home. This upgraded version of the popular Ninja Creami series offers even more versatility with its larger capacity and additional features, making it perfect for families or anyone who wants to create large batches of ice cream, sorbet, gelato, and even smoothie bowls. The process is incredibly easy – just prepare your base, freeze it, and let the Creami do its magic. With its powerful motor and multiple texture settings, you can customize the consistency of your frozen treats to your exact liking, whether you prefer a soft-serve finish or a more traditional, dense ice cream texture. The addition of a “mix-in” function is a great touch, allowing you to swirl in your favorite toppings like chocolate chips or fruit without losing the smooth, creamy base. Clean-up is also a breeze, as the parts are dishwasher safe, making it a convenient option for regular use. The sleek design and intuitive controls make it easy to use for both beginners and seasoned dessert makers alike. If you enjoy homemade frozen desserts and want to elevate your at-home treat game, the Ninja Creami Deluxe XL offers outstanding performance, versatility, and convenience, all in one sleek package. It’s a great investment for anyone looking to create delicious, custom frozen desserts with minimal effort

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice cream quality

    Rated 5 out of 5 stars

    Fun and convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So yes, the Ninja Creami makes delicious ice cream. But beyond that it is fun and super convenient. I can make a double batch of smoothie and freeze half. Later I use the Creami to turn that smoothie into a frozen treat. My favorite ice cream is made from an old fashioned cooked custard base. I make a big batch, pour it into Creami containers and freeze. Whenever I want ice cream, all I have to do is grab one of those containers from the freezer and in just a few minutes I have fresh homemade ice cream. A couple of tips I learned - you will probably need to add more liquid and then respin. Many people buy more of the Creami containers so they can have a variety or just plenty of their favorite frozen concoction frozen and ready to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome, definitely a fun kitchen gadget.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun to use! I love coming up with different recipes for this machine. It can be loud but that is to be expected from a mixer so I don't suggest making some ice cream in the middle of the night, lol. I have not had any issues with my creami, I absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    It works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can be really loud when mixing, but it works great. I make a batch of ice cream once a week.

    I would recommend this to a friend
  • Pros mentioned:
    Texture

    Rated 5 out of 5 stars

    Great item Loud motor Tasty treats!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the creami it makes a good icecream and other treats but watch out if your freezer runs too cold the creami wont work so well. your gonna have to thaw it out before use. other than that its great. best buy does not have extra pints available on the storefront to buy so thats another annoying thing.

    I would recommend this to a friend
  • Cons mentioned:
    Freezing time, Noise level

    Rated 4 out of 5 stars

    Great! But sounds like a Jet.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs like a jet engine, but makes amazing sorbets! Still need to experiment for other dessert ideas but this has given us so many opportunities to make milkshakes, ice cream flavors that we truly want and all with very simple steps! The only thing I dislike is having to wait for my crushed fruits to freeze before using the Creami to make the sorbets, but this has been an amazing purchase so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Texture

    Rated 5 out of 5 stars

    Must have if you can get it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our ninja creami! We still need to purchase a couple extra pints, because we want to try everything this machine can do! The ice cream is a perfect scoopable texture, and it’s fun to add in candy pieces. Definitely worth the difficulty of getting (it’s often sold out). All parts of the machine are super easy to clean in-between uses. The only downside we’d say is having to wait 24 hours for your base to be ready to put through the machine, but having a few additional pints would help a lot with that. We watched some videos on YouTube to learn a bit more about it before we used it first. Must have!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been very helpful with my fitness goals. I'm able to make healthier sweet tooth cravings. Instructions are easy to follow and everything tastes as good as the ice cream sold in stores. If anyone trying to save money or is looking for a healthy alternative to sugar packed deserts this is a must have in your kitchen. It is on the louder side during use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice cream quality

    Rated 5 out of 5 stars

    Can’t believe I waited so long to get one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ninja Creami is game changing. What an awesome appliance to make your own ice cream treats at home, so easy to use, just combine the ingredients, freeze for 24 hours and then the machine takes care of the rest in 5 minutes or less and you have real ice cream with real ingredients and the taste and texture rivals any ice cream you buy at the store. The machine is so straightforward and easy to use and easy to clean. Two Creami pints come in the box, but I highly suggest you buy extra Creami pints, you’ll be happy you did. I have not found any downside to this model at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice cream quality

    Rated 5 out of 5 stars

    Delicious Ice Cream

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ninja Creami ice cream machine has transformed dessert time into a delightful experience. Crafting delicious ice cream at home has never been easier. The variety of recipes and customization options allow for endless flavor possibilities. The quick freezing technology ensures a creamy texture that rivals store-bought ice cream. Easy to use and clean, the Ninja Creami has become a household favorite, turning ordinary moments into sweet, indulgent treats. If you're a fan of homemade ice cream, this machine is a game-changer.

    I would recommend this to a friend