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Customer Ratings & Reviews

$199.99
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Customer reviews

Rating 4.7 out of 5 stars with 870 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's ease of use, excellent overall performance, and the amazing quality and perfect scoopable texture of the ice cream it produces. However, some customers note that the machine can be loud and requires a significant freezing time. A few also mentioned its large size and perceived high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 870 reviews
  • Pros mentioned:
    Ice cream quality
    Cons mentioned:
    Freezing time, Noise level
    Tech Insider Network Member

    Rated 3 out of 5 stars

    A Frozen Treat Maker That Does the Job

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GOOD The Ninja Creami Deluxe machine makes ice cream products and frozen drinks. The finished product was very good and creamy. The steps that it takes to get there were simple enough except for the 24 hour freeze time. You really have to plan what you want to make ahead of time. It was helpful that it came with 2 pint containers so you could have one ready to freeze while making the other. The pint containers have lids for storage also. The recipes provided in the booklet worked well and the ingredients were for the most part something I had on hand. The NOT-SO-GOOD I thought the machine was very noisy. I had to scrape the side of the pint container and respin for many of the recipes I tried. I didn’t notice any difference in the milkshake made with this product from the ones I make in my Ninja blender. FINAL THOUGHTS I would recommend this product for a small family or someone who loves frozen drinks. The frozen coffee drinks were a big hit as well as the slushi. It is very easy to use. I gave it 3 stars because of the noise and 24 hour freeze time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Texture

    Rated 5 out of 5 stars

    My ninja ice cream maker experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved my ninja it’s so easy to use and I assembled it pretty easily. I love how safe it is I don’t have to worry about my kids putting their little fingers or hands next to the blades. I use it when the day is hot and we want something refreshing a quick ice cream makes everything better and it’s natural and delicious.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice cream quality

    Rated 5 out of 5 stars

    Good Investment; You won't be disappointed!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product I have purchased in a while. I have been trying to lose weight, but can't let go of desserts. If anyone can relate, you will love what you can do with the Ninja CREAMi Deluxe 11-in-1 Ice Cream Maker. I found several videos on social media showing how you can make healthy ice cream and lose weight. After seeing those videos, I was in. I decided to go with the 11 function so I could do more with it. So far, I have only used the Light Ice Cream and Mix-In function. I plan to use all of them eventually. To clarify, as I wasn't sure, but you use the Light Ice Cream function when using low sugar, low fat or sugar alteratives because they tend to freeze differently so the machine blade shaves down the ice cream at a different speed than it would regular milk and sugar due to thickness. With that said, I have made ice cream using protein shakes (Core Power 26g or 42g), a scoop of protein powder, fat free/sugar free pudding mix, and some collegen peptides, but no added sugars and it comes out tasting great; no sugar is actually needed or it would be too sweet. The recipe actually comes out to be around 62g protein, and 23g carbs; and that's if you eat the entire 24oz pint, which is difficult because it comes out dense. It has taken me and my husband several sittings to eat one 24oz pint. I have used chocolate, vanilla, strawberry and strawberry/banana protein shakes and it tastes so good. I have added honey graham crackers as mix-in for some added excitement. With using the cheesecake favored pudding mix, this ends up tasting like strawberry/banana cheescake. The machine is not hard to put together or take apart and it's very easy to clean. Although my husband gave me a hard time about getting the machine (thinking it was just another gadget), he loves the ice cream and is now hooked. If you're looking for another way to eat your desserts healthier, this is a win, win and you won't be disappointed. This machine does scoopable treats like, ice cream, sorbet, gelato and drinkable treats like shakes, frozen yogurt, slushi, creamiccino, italian ice. You can add all types of mix-ins for the scoopable ice cream, such as chocolates, nuts, fruits, candies, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ice cream quality, Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine, worth the money!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this machine out of pocket. Can report its a well made machine. So far i have used the Ice Cream, Slushy and Milk Shake modes. Everything has worked as advertised. The parts and components feels of good quality. I would would recommend to family and friends to purchase. The receipe book included is also nice and the receipes are actually tasty. If there was 1 critique it would be that the machine is a bit loud but nothing that would stop me from purchasing. The only official issue i had was during my first use i kept getting the error of the Install light blinking. For some reason it wouldnt sense that i did place the pitcher in the necessary slot correctly. But after a little playing with it i got it to start working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Yummmm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. Use it all the time. Lots of recipes available. Makes great trading and healthier ice cream. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezing time, Noise level

    Rated 5 out of 5 stars

    Noisy little gem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this for protein shakes and ice cream; sorbets; fruit smoothies, and slushies. It works great for easy healthy snacks. You do have to plan ahead and prep containers. The only thing that might bother some is the noise. It is very loud. It's not a deal breaker for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Homemade ice cream = yum!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, works great. Most things require the base to freeze for 24hrs so think ahead ;)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Texture

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had really creamy ice cream and sorbet out of this. The recipes are very easy to follow and easy to make. The only draw back is the 24 hour prep time, but it's worth it when it comes out nice and smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Innovative Concept and Design

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Creami is a very cool gadget, very innovative and fun way to make your own ice cream. The device itself has a very quality feel to it , like all ninja products. The setup is very simple, all you need to do it put the blade on the mixing cup each time you are going to mix/shave the frozen base ice cream. The easy setup and simple steps needed to use the device encourage you to use often as it is so easy. The clean up is very easy, wash a blade and the cups/lid. The only drawback is of no fault ninja's, the setup and concept is nice but the ice cream that can be made from shaving a frozen base is very limited. Don't get me wrong it will make a decent ice cream substitute and i am fine with that because i know what i am getting into when i got the product. The other downside is the texture of the ice cream being made, the shaving paddle does a decent job of creating a scoop-able ice cream from the solid frozen ice cream base but it is not by any means as rich and creamy as regular ice cream. It is a good product but just tamper your expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Ease of use and quality outcome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so impressed by the quality of the outcome for how little effort it takes to make. Is it the best ice cream? No. But is it delicious and good? Yes. Easy to use? Yes. Easy to clean? Yes. I was so blown away by the easy process to make whatever type of ice cream with whatever ingredients that i use this machine so often and recommend it to my family and friends already.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Creami

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ice cream maker there is! Easy to use and easy to clean a little loud but amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing gift to myself

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love ice cream it’s better when you calorie count which it’s important cannot go far without my ninja creami delux, powerful easy to use, easy to clean, simple parts yet monster of a machine love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level, Size

    Rated 3 out of 5 stars

    Great idea, but I now have noise complaints…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a tricky review, because on one hand, this device works and It makes great things like healthy ice cream! However, on the other hand, this is another large appliance that takes up a lot of storage space when not in use. The biggest challenge with using this is that it is LOUD! And I mean loud! Thinking of having a frozen protein shake before going to bed? Nope, not unless you want your entire family to wake up and ask for some too.. With that, its usefulness decrease and makes the device less likely to get used. If it was somehow shorter and and significantly quieter, I’d give this 4 or maybe even 5 stars.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Andrew,

      Thank you for taking the time to leave a review.

      We're so sorry to hear that you're not happy with the noise your CREAMi produces when operating. We will absolutely share your feedback with the relevant teams for consideration on future products. Please don't hesitate to reach out to our team by phone at 1-800-365-0135. If you require any assistance from us.

      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Ease of use, Overall performance
    Cons mentioned:
    Noise level
    Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Makes ice cream very well, i love it! It’s very simple to use and although it’s quite loud, it makes ice cream pretty fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing Ice Cream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect, you can do so many different options of ice cream, gelato, and many more. Although it is a bit noisy when using it, it is definitely worth it to have!

    I would recommend this to a friend
  • Cons mentioned:
    Freezing time

    Rated 4 out of 5 stars

    Good but could use some improvements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live the fact that I can make my own flavors and style of ice cream how you want it and when I want it. The 3 things I do not like are: 1- you have to make everything in 12-24 hr advance! 2- everything needs to be spun multiple times to get to the consistency needed. 3- If you do not eat it all in one sitting and you re-freeze it, you need to respin it again before you eat it (unless I am doing something wrong)!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Texture

    Rated 5 out of 5 stars

    Definitely the best purchase I have made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely by far the best purchase I have made in an extremely long time. I am lactose intolerant so I can’t have regular ice cream anymore! When I got this I put together some ingredients with oat milk. This has made all my dreams come true! You can also make sugar free ice cream as well! It has so many options. My favorite option is creamiccino. It makes everything in the texture of a frappe.

    I would recommend this to a friend
  • Cons mentioned:
    Freezing time, Price

    Rated 5 out of 5 stars

    Worth the investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best hands down! I’ve had the huge traditional ice cream makers in the past - never had the ice cream turned out very well / the time it takes to freeze the outer ring and such - it just was never worth it. This is a game changer! I’ve been making a “protein ice cream” with hardly any sugar involved - the kids LOVE it! Which, in my eyes, is a win! I agree it’s a little pricey for a countertop gadget, but the savings definitely add up with all these trips to grab ice cream that we have been skipping!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nice Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as described and enjoying the ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Clever and Versatile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for an ice cream and gelato maker, but didn't like the idea of having to freeze ingredients in advance. However, after some research, it seemed difficult to find a versatile machine that could make so many things, had a compressor to freeze, and was at a price point I would want to pay. After seeing so many people rave about the CREAMi, and with the availability of so many online recipes, I decided to purchase it. I have so far been happy with it. It's a very clever machine and the variety of items I've experimented with have all been successful. It seems to me that pretty much anything you freeze will create an enjoyable frozen treat. I love the variety of settings that this thing has, and don't think there's another product as versatile. People do talk about how loud it is, but it's not really that bad. It is not as loud as a blender, so I don't mind it.

    I would recommend this to a friend