Customer Ratings & Reviews

Very disappointed! This machine is so loud when in use. It only makes small amounts of ice cream. Ninja let me down with this.

Good for making shakes but for icecream there are still ice cristals

Just okay. I haven’t found a recipe that doesn’t taste icy or foamy.

It makes some weird version of frozen cream that has the texture of butter. 10 batches later not one edible batch of ice cream. I have tried many versions of recipes using heavy cream, whipping cream, half and half, whole milk. All of them come out the same, gross with vanilla or chocolate settled on the bottom and icicles on the side. The texture is the worst part. This thing may make good sorbet or protein shakes, whatever, I wanted ice cream. It does not really make ice cream. $2 store brand is far better. I am so disappointed after waiting months to get one. Now I wish I could return it but I cant. And I will never believe this thing gets 4.8 stars on reviews. Something going on there with review controls.

You can’t go wrong with ninja products. Works great and very satisfied with the appliance. Only issue is I wish it was delivered inside an additional box due to the original box coming damaged and it was a Christmas gift that was seen by the recipient.

As this system only has one blade, I didn't find that it transitioned between the variations easiky. All products made presented as a thick milkshake.

Works great. It the extra storage cups because you are going to need them. The kids have a great time creating healthy snacks

If you love really rich smooth ice cream, you’ll be in heaven with the ‘Creami Deluxe,” and that’s just the start. It comes with a 74-page colorful recipe booklet with dozens of different dessert and drink recipes. I unboxed it and opened the “Quick Start” guide. The little booklet gave all the instructions I needed to get going and it contained one ice cream recipe. I was headed out to the grocery store anyway, so I made sure I had all the ingredients required. I got home, followed the step by step recipe, (it was easy, and I am the opposite of a chef) poured the mixture in one of the two plastic pint containers and put it in the freezer. The next day, I placed the container in the device, dialed up the ‘ice cream’ settings and just let it work. In two minutes, it stopped and the “ENJOY” light came on. The ice cream was as smooth as rich as I could imagine. I took out enough for my wife and me and snapping the plastic lid on the container, put the rest back in the freezer. Clean-up is really easy. You can put everything in your dishwasher upper rack or of course wash by hand. The Creami unit itself didn’t need any cleaning at all, except maybe a damp cloth around the spindle under the control panel. Looking around online I found literally HUNDREDS of recipes for the Creami, there are lots of folks who love the unit and have come up with many ideas for it. Just Google “Ninja Creami Recipes” and you’ll see for yourself. many of them are also dairy-free if that’s what you’re looking for. The only thing frustrating about the device is usually you need to wait 24 hours for your ice cream or drink to freeze before you can enjoy it, although there are recipes like for milk shakes that you can enjoy immediately after mixing. Bottom line: The Creami is NOT a blender, you can’t put in ice cubes. You can’t make a smoothie by putting in hard ingredients, only soft fruit like oranges, pineapple or bananas. But following the recipes, it does make the best desserts and fun drinks you’ve ever tasted. I think you and your family will love it.

The Ninja CREAMi Deluxe makes making various frozen confections relatively easy. No salt or on-board refrigeration needed. It's simply a stirrer that mixes various frozen recipes you make. The unit is one solid piece with a simple dial and selection buttons on it. You have an outer container, the frozen treat container, and a lid that holds the blade. Just put the small container in the outer one, put on the lid and snap it into the unit. It's pretty foolproof from a mechanical standpoint. Very easy to use. Once you make your selections press in the dial and the machine does its work. The only downside is the machine is very loud when running. You'll have to raise your voice or yell over it if you're in the same room. It comes with a recipe book to try out all of the different types of items it can make. You make items by mixing the ingredients for what you want in a bowl and then pouring it into the small container. You then freeze the container for 24 hours. This is where your needed ice will come from. The mixer is not a blender, so don't put large items in it expecting them to be chopped up. You need to cut items down beforehand. I followed several recipes, and they came out great. Even when I made a mistake the result was still tasty. The recipes are a start, you'll adjust them as needed to meet your tastes. Easiest to start with are milkshakes, just need some ice cream and milk. No need to freeze for a day. Mix and let the machine blend. From think to smooth, as desired, they came out great. I made some slushies. First time I didn't use enough liquid and got something more like soft frozen ice. Next time, using the correct amount of liquid, it came out great and as expected. Ice cream was not hard to make. Just a few ingredients, freeze, and let the machine mix the result. Vanilla tasted great. I have done several basic recipes and had no problems expect when I misread a direction, but still made edible results. Theres is also a mix-in setting to put in small extras like chips or cookies. There are some complex frozen recipes in the included book and more online to try about any frozen desert you want. You can check out the book on the ninja site too. The device comes with 2 containers for making items, one cover, and a blade. Cleanup isn't hard, as only the used container, cover and blade need to be cleaned. The outer container may have condensation on it, but no food. Getting extra containers isn’t too expensive, but two are good start with. The device is simple and worked well. The recipes have been good so far and everyone has liked the results. Just plan a day ahead for what you want to make and enjoy.

This thing does everything. Ice cream, frozen beverages and frozen drinks. Must have appliance. NINJA, with another homerun with this one !!!

This thing sucks it doesn't make ice-cream at all....

This requires a lot of planning and perfecting. At the end of the day the time and money for everything made it not worth it. I returned this item after it broke day 2.

Machine is difficult to lock in place, so it takes multiple tries, and prayers to get it started. Ice cream flavors are not as pictured. Lemon and Orange are both vanilla in appearance and taste. I bought a separate recipe book, it does not make enough for the pint sized container. Kevin, assistant store manager, Winter Garden says warranties changed while we were sleeping. No more refund, store credit only. Best Buy is apparently in financial trouble. I don’t want another bad machine. Prices are up, quality is down.

Great if you plan ahead by a day and a half. Not worth the trouble.

Item broke 18 days after purchase. The blade went thru the cup. Thank goodness it didn’t cut me when it separated. All I smelt was burnt plastic, and saw smoke. The blade separated from attached and got lodged in machine. Did not even have for 3 weeks. What a waste of money.

Great item…spot on and quick service near Xmas…highly recommend

Who doesn’t love ice cream? In short, people who have an intolerance to dairy products come to mind. Unfortunately for my wife, she has developed a lactose intolerance over the last 5 years that has gotten to the point where she can’t have ice cream (or other dairy-heavy foods) without medication. That has caused our unplanned, impulse trips to the local ice cream shops to essentially stop happening. Enter the Ninja CREAMi. This blender processor on steroids takes (almost) whatever frozen concoction you place inside of the included pint container and turns it into a frozen, creamy, and delicious dessert. After unpacking and almost zero setup, all one must do is decide what ingredients they want and place them in the freezer pint. While one can certainly make traditional ice cream the Ninja CREAMi, of which there are many recipes in the included recipe book, that’s not why I love this machine. Since I didn’t have much on hand when this first arrived, I went simple and just sliced up a half-dozen fresh bananas. After 24 hours in the freezer, I placed the pint into the outer cup, snapped the blade into the lid, locked the lid to the outer cup, and slid the cup into the machine. From there, the machine keeps things simple: select the desired quantity (top of cup, full cup, bottom of cup), turn the dial to the chosen recipe (sorbet in this case), and push start. What follows is an exceptional and alarming amount of noise from the powerful motor, and admittedly a bit of vibration as the machine creams the frozen ingredients into heavenly goodness. After a few minutes, the machine completed and the Enjoy button illuminated. After one scoop, I was hooked. I had just made, healthy, one-ingredient sorbet that actually had the consistency of ice cream and tasted like banana. Even my picky 9-year-old was in love and almost wouldn’t let me have the cup back. Wanting to test more, I scoured my fridge looking for other things to freeze and CREAMi-fy. All I had was a large container of strawberry yogurt. 24 hours later, and after selecting the Frozen Yogurt setting, I was eating a delicious cup of froyo. For this test, I chose the top cup option, which only processes the top of the cup and leaves the bottom untouched. This is ideal for when you want to save ½ of the cup for another time, as it doesn’t cause the contents to get overprocessed. Eating directly from the cup like I had done, it was easy to see what had been processed and what had not, as the bottom of the container was still rock solid, and I couldn’t get a spoon into it; the top half of the cup was creamy and delicious. Eventually, I’ll make actual ice cream for my son and I to enjoy, as we do not share the same lactose intolerance as my wife does. But, having the ability to make our own ice cream like treats, with the ingredients we want in them, and having them still be delicious (and healthy!) is fantastic. I’m happy to say that we no longer need the large ice cream maker in our closet that is covered in dust from sitting unused for the last few years. Why would I when I have this lovely contraption that can turn almost anything I want into ice-cream?!

My family and I are huge Ninja product fans but the creami was a disappointment. You have to continuously respin and add liquid and the consistency still wasn’t ice cream. It’s not worth the time or money for this product.

Terribly bad purchase, machine only worked one time, now only blinks lights and nothing works to appease the safety glitches. Hours spent making the base and trying to remove and reinstall all of the different items that could be causing the glitch were wasted.

I send back returns it Bec I told other store give me $179 same itam Is not working out for me I m old customer I feel like very bad after I buy it other store