Customer Ratings & Reviews
- Model:
- NC301NV
- SKU:
- 6494265
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the ease of use and overall performance of this ice cream maker, which consistently delivers high-quality, well-textured frozen treats. While users appreciate the included recipe book and the convenient pint size, some have noted concerns regarding the machine's noise level during operation. Additionally, a few customers mentioned that the required freezing time is quite long and expressed minor reservations about the durability of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Just use your Ninja Blender
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far all I have made are shakes. Reality my Ninja blender can do the same job.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Making Ice cream is a piece of cake!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product! I never knew making ice cream could be so easy!
I would recommend this to a friend Homemade ice cream is finally easy!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a huge hit to turn out individual ice cream flavors everyone gets exactly what they want so no waste “trying” store bought expensive flavors that often end up going uneaten when descriptions on carton’s don’t meet expectations
I would recommend this to a friendLove this machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving this device! Bought some extra base cups & have just been keeping. Freezer stocked with choices. We have protein ice cream every day!
I would recommend this to a friend- Cons mentioned:Noise level
Loud Ice Cream Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product and it works very well but very loud
I would recommend this to a friend Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing machine. I love the blends and ice cream. Very unique machine and extraordinary blends.
I would recommend this to a friendI'm in love!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such an amazing ice cream machine! Ive been having a blast experimenting with different flavors of ice cream and they've all been so good! The sorbet is also an amazing geature and i have never enjoyed my caned feuut as much!
I would recommend this to a friendGreat way to make frozen treats any time you want
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are easier ways to make actual ice cream, but using lighter options for dairy and sugar require a powerful mixing motor. I've had great success making various kinds of light frozen desserts with this. It has a fairly small footprint but is rather a tall machine. It's very loud, but holds steady on the counter while it works.
I would recommend this to a friend- Cons mentioned:Design
My Ninja Blender and Cuisinart do a better job.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own several Ninja products and I was really excited when I saw the Ninja Creami come on the market. I had a Cuisinart previously -- loved it and used it frequently for 7 years -- then the motor went. I was looking into a replacement and thought I would spend the extra $150 on the Ninja. Well, after doing most the prep in my Ninja blender, freezing it for 24 hours, and the attching it to the Ninja Creami -- it just blended it or pulvarized it into a dipping dots powder. I tried multiple settings, adjusted my recipes (I make low sugar and full sugar bases, with/without eggs, etc -- all were creamy in my Cuisinart), and still couldn't get a creamy ice cream after 7-8 attempts. It literally turns on, "churns" for less than 5 minutes, and delivers a disappointing ice cream. Definitely not worth the $200 price point. Adding a few ice cubes to my Ninja blender with the base does a better job. Plus, you'd think they would have designed this machine to blend the ingredients, then you freeze it, and then slow churn, not blend churn, ice cream. In short, I am packing it back up and exchanging it for the $60 Cuisinart.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Ice cream
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and easy to clean with the extra containers
I would recommend this to a friend - Pros mentioned:Ease of use
I scream for ice cream
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome little machine. Fun for the whole family. Love it
I would recommend this to a friend - Pros mentioned:Ease of use
Fresh ice cream
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves it. Ice cream recipes easy to follow.
I would recommend this to a friend 
Kind of cool
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] It's okay. Not really. It looks cool but you only use it one time. It doesn't come with enough cups to make multiple ice creams.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Connor,
Thank you for taking the time to share your feedback. We understand how disappointing it must be to feel limited when you’re excited to make more than one frozen treat. This isn't the experience we want for our customers. Additional pint containers are available for purchase so you can prep more batches whenever you’d like. We’d be glad to talk with you so we can learn more about what didn’t work for you and help get things running the way you expect. Please feel free to give us a call at 1‑800‑365‑0135, and our team will be happy to assist. We're available Monday–Friday: 9 a.m. – 9 p.m. ET and Saturday: 9 a.m. – 6 p.m. ET.
Kind regards,
Ninja Kitchen
- Pros mentioned:Ease of use
The Ninja Creami is just what we needed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was absolutely amazed as to just how easy it was to make ice cream and other frozen desserts. We live in a travel trailer most of the year and any camper knows that freezer space is usually an issue. The pint containers are the perfect size to be able to have 2 flavors so we can each enjoy a flavor/dessert that we enjoy. A half gallon container can't be split up so the containers can be placed pretty much any place in the freezer.
I would recommend this to a friend Ninja Creami
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wife has been wanting one every since I bought one for her daughter at Christmas time this past year. But yes she made Mint chocolate chip and orange sorbet both were delicious!!
I would recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the good product fir best buy for less price .
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, been using it almost everyday. Also use it as much as much as my air fryer and that’s how I knew it was a good investment
I would recommend this to a friendWe love it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love making all kinds of frozen desserts with our machine. Lots of fun being able to create your own flavors.
I would recommend this to a friendPoor QC?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both times I used it as directed, the blade hit the container bottom, causing plastic to be spread through the ice cream mix. Looking online, it appears to be a known problem with the basic model. Couldn't justify keeping it and returned it. I will not be buying another Ninja product any time soon.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for sharing your experience. We're sorry to hear that the blade made contact with the container and caused plastic to enter your ice cream mixture. We can certainly understand how disappointing and concerning that must have been, especially after following the product instructions. We appreciate you taking the time to provide this feedback, as customer experiences like yours are important and help us identify areas where we can improve. Please know that your comments will be shared with the appropriate teams for review.
Kind Regards,
Sharkninja
- Cons mentioned:Blade
Defective and part not covered under warranty.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried three times The blade kept coming off the cover and would stay either in the middle of or bottom of the ice cream. I called Ninja after each time. Finally they said the cover must be defective and they would send a replacement. IT'S NOT COVERED BY THE WARRANTY. THEY WANTED ME TO PAY FOR IT!!! A brand new machine. Piece of junk. Dont waist your two hundred dollars. Got a Quisinart ice cream, sorbet maker for under a hundred and makes ice cream in 20 minutes. Not 24 hours.
No, I would not recommend this to a friend