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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 406 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the ease of use and overall performance of this ice cream maker, which consistently delivers high-quality, well-textured homemade treats. Users also appreciate the included recipe book and the convenient pint-sized portions. While the machine is praised for its speed, some customers have expressed concerns regarding the operational noise level and the lengthy freezing time required. Additionally, a few users have noted potential issues with the durability of the plastic components and the blade assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 417 reviews
  • Rated 5 out of 5 stars

    Love this machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clever design. I dont use this often but it extremely easy to use and operate. Makes a consistent and customizable flavor you can create yourself

    I would recommend this to a friend
  • Cons mentioned:
    Blade

    Rated 1 out of 5 stars

    Defective and part not covered under warranty.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried three times The blade kept coming off the cover and would stay either in the middle of or bottom of the ice cream. I called Ninja after each time. Finally they said the cover must be defective and they would send a replacement. IT'S NOT COVERED BY THE WARRANTY. THEY WANTED ME TO PAY FOR IT!!! A brand new machine. Piece of junk. Dont waist your two hundred dollars. Got a Quisinart ice cream, sorbet maker for under a hundred and makes ice cream in 20 minutes. Not 24 hours.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice cream quality

    Rated 1 out of 5 stars

    Junk/cheap product.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used maybe 15-20 times before the blade wouldn't spin and started smoking in my kitchen. Ice cream was good but most recipes could be recreated with a food processor or traditional blender.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love! So many options to play with. I esoecially love making sugar free protein smoothies that are low calorie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja Creami

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Freeze what you want to make, then select the setting, and then you may only need to respin. It takes maybe 3 mins to complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Creamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an xmas gift so I haven't used it yet. But I have a few other Ninja products that are wonderful. Cant wait to use the newest addition to Ninja's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beta purchase! As a family we enjoy creating and trying new recipes frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a Ninja Brand family and decided to add to our collection. We love it We only done the milkshake so far but they're made perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice Cream

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love ice cream and with this product I can make my own. The added bonus is you know what’s in your ice cream because you made it:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Hype

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re a fan of ice cream, but not a fan of the calories and sugar, you want this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will love it can make more than ice cream. So much fun with grand kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mmmm ice cream

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love love. Had ice cream makers before but this is better. Perfect addition to my vast ninja collection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing really work’s as advertised. I saw this go viral and had to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Texture
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Ok / Not Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve made 3 different ice cream flavors, the taste and texture of the final product remind me of the “icedream” served at a popular chicken sandwich franchise. The machine is super noisy when it is chopping through the frozen ice cream base you make. Ingredients are expensive and it’s probably easier to just buy ready made cream at the grocery store.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty solid!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. So far so good. Different fruits come out different textures. Some still need to be run 2 times or more. But overall it’s a great item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and we have really managed to put this to use and have not been disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked great the first two times we used it. Third time it broke. Stated smoking and smelled terrible. Costing $100 per smoothie bowl. What a waste.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,
      Thank you for taking the time to share your experience with your NC301 Ninja CREAMi. We understand how concerning it can be when a unit begins smoking or giving off an unpleasant smell, especially after only a few uses. We’d like to make sure everything is working safely and as expected. Please give our support team a call at 1‑800‑365‑0135, Monday to Friday, 9 a.m. to 9 p.m. ET, and Saturday, 9 a.m. to 6 p.m. ET, so we can assist you further.
      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Easy Ice cream/sorbet maker!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more clunky ice cream maker in the freezer. The 16 oz containers are what goes in the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Creami.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine of course Ninja but is blends well, we make Açaí bowls almost daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say it’s a ninja product quality speaks for itself two thumbs up and a snap

    I would recommend this to a friend