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Customer reviews

Rating 4.7 out of 5 stars with 385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the CREAMi Ice Cream Maker for its ease of use, the quality of the ice cream it produces, and its overall performance, including the texture and consistency it achieves. The speed of the machine and the included recipe book are also appreciated by users. However, some customers have expressed concerns about the noise level during operation, the long freezing time required, the small batch size, and issues with the blade.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 385 reviews
  • Pros mentioned:
    Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Cool Technology, Awesome Treats!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving my new Ninja - CREAMi Ice Cream Maker! It is really fun to try out different recipes and my family is loving all the new treats we are making with it! There are separate functions that allow you to make Ice Cream, Lite Ice Cream, Gelato, Sorbet, Smoothie Bowls and Milkshakes, plus there is an additional setting to allow you to add a mix-in to any of the above items. You can pretty much mix in anything, such as candy, cookies, fruit, or really anything you want to mix in. Between all the different flavors of the treats you can make and the variety of mix ins, there are literally hundreds of options, allowing everyone to customize their treats to what suits them. The machine itself is a sleek, modern looking unit, silver and black. The quick start guide made for very easy set-up and operation. There is also a book included with a ton of different recipes in it, and you can also go online to the Ninja Test Kitchen and there are many more recipes out there. There are so many good options to choose from! None of the recipes are difficult to make, but I would suggest reviewing the recipes and planning ahead for what you want to make, as the ingredients for some of the options are not all things you would likely keep around your house on a regular basis. Some recipes are made with common items, but some take unique items. You also need to plan ahead for your treats, as you need to make up your base recipes ahead of time and freeze it for 24 hours prior to making your treats. Once the base recipe has been made in the provided pint containers and frozen for 24 hours, the process of putting it in the machine and making your chosen treat on the day you are ready to eat it is super easy and only takes a matter of minutes, with the machine doing all of the work. If you don't eat the whole pint in one sitting, you can also refreeze the leftovers and then use the respin feature when you are ready to eat the rest. The respin also comes in handy if your freezer is really cold, as I've found some of my pints that are really frozen solid come out creamier if I do an additional respin after initial processing, which only takes a couple minutes. The machine comes with three pint containers that you make up your recipes in, so you can make up three different recipes ahead of time to provide a variety of treat options for guests. I am going to buy more of the pint containers from the Ninja website, so I can make up a variety of options ahead of time to use when I have family in town for a weekend. I'm excited to have a bunch of options available for guests to choose from and having the ability to whip up custom treats of their choice within a couple of minutes! The Ninja CREAMI is a lot of fun! You can really experiment with recipes or use one of the many provided and the treats you can make are really good! I definitely recommend this machine if you like frozen treats!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice cream quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Delicious creamy ice cream

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ninja Creami makes delicious creamy ice cream and so much more. Along with the machine are (3) pint bowls with lids, a quick start guide, and a recipe book. Basic bases (vanilla, chocolate) use common ingredients such as milk, heavy cream, vanilla extract, sugar, cream cheese, and cocoa. Substitutions can be made and are included in the recipe book to make dairy-free, low carb, or vegan treats instead. Making a base takes only a few minutes, then you freeze it for 24 hours. Install it in the unit, turn it on and let it make delicious, creamy ice cream in minutes. And don't stop there! This is when you add mix-ins... cookies, candies, sprinkles, pretzels, cereal, whatever you like. I've added Oreos to vanilla and chocolate sprinkles to chocolate so far. Wonderful. So many recipes to try still, we've only just started. Past ice cream treats are shakes, gelatos, sorbets, and smoothies. The unit's panel is easy to read and understand, lights up, and has a progress bar. This is fun for the whole family, not just small children. My 17 year old enjoyed making and eating the treats. Count on buying more pint bowls. And a little FYI: On our first base of chocolate, I forgot to add the cocoa before the cream and milk (as directed). We went ahead and whisked it in and froze it to see if it would be okay. It turned out perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Texture
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Exceeded Expectations

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first ice cream maker I have used and I was quite skeptical at the products it was able to produce. After trying several of their suggested ingredients from basic ice cream to their smoothie bowl, I am very impress at how well everything blended together and created a creamy consistent texture. One of my main concerns with kitchen appliances is how easy they are to use and maintain. The Ninja CREAMi could not be any simpler. Creating ice cream or sorbet is as easy as mixing in the ingredients in the provided containers, freezing them overnight, and then selecting the correct program in the machine the next day. Cleanup is also very quick and easy, with the only components to clean being the paddle and the container lid that houses the paddle. As mentioned before, the final product is just fantastic. The ingredients you froze are mixed thoroughly and there are no chunks at the end, just smooth creamy goodness like you would expect from buying at the grocery store. I am excited at the prospects of trying all kinds of different flavors and fruits to see what I am able to create. The hardest part now is finishing off what I've created so that I can try out new recipes. I would highly recommend this ice cream maker to anyone interested.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 4 out of 5 stars

    May be worth it if you have kids

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I selected this, I had a totally different expectation of what it would be. I'd seen ice cream makers in the past, usually with the chambers you freeze and then you put the ingredients in and it does its thing. This is not that at all. They give you three containers. You mix your recipe in them, then freeze them for at least 24 hours, and then all this does is spin a four bladed mixer (reminiscent of a propeller) that "shaves" the frozen contents so make it easier to eat. My first complaint was there wasn't even a quick guide inside. Let's ignore the lack of recipes or anything, but not even a quick start, an owner’s manual, nothing. And I didn't miss it and leave it in the box since I break down my boxes before putting them in the recycle bin so I can fit all my cardboard every week. There simply was nothing in here anywhere. There WAS a QR code sticker though, that takes you to a website with information. It was also triple boxed. One of my annoyances is the "box in a box" thing since it leaves me with more cardboard to break down, but this was a box in a box in a box. Totally overkill shipping. So my son and I like vanilla. Looked on the website, is there a vanilla recipe? No. There's some lactose free vanilla thing, there's some vegan one, but there is not a simple PLAIN VANILLA ICE CREAM recipe to be found. I did end up taking a chocolate chip recipe and adjusting it a bit to try. You ought to be able to use pretty much any recipe out there though, and I found other vanilla recipes elsewhere I may try if we bother using this again down the road. I got the ingredients mixed up, put them in the containers, which DO come with their own very secure lids so that things won't spill. But they caution you to make sure they freeze level, and to never use the machine to shave a container that was tilted and has the frozen treat inside at an angle. Then last night we tried it. Pulled my frozen ice cream concoction out of the freezer, popped the lid, and put in in the machine here. This entire machine serves one purpose - simply a motor and gears to spin the blades inside. It extends and retracts it as it goes so it moves up and down inside the container. So you lock the lid on top of the container, then you lock the container into the base. After you lock the container in the base, as you rotate it further (just grabbing the handle and pushing it counter clockwise), it raises it up on a platform to engage the driveshaft above. The noise level is ATROCIOUS. It's amazing how much noise this makes to shave a frozen ice cream mixer. It's louder than blenders. I took a video but unfortunately we can't post videos with our reviews. I couldn't believe just how much noise this makes. But it does turn that container into something with a consistency you could eat. The normal ice cream setting seems to make it about what I remember as a kid with a container of ice cream in the freezer. My son likes it a bit softer, and there is an option to "re-spin" to mix a bit more to make it a bit softer. That point after the first spin is also where there's an option to mix in other things like candies, nuts, etc, then have it mix that into the container as well. Now, the benefit of something like this, compared to a normal ice cream maker like I had expected, is that you aren't stuck with a single flavor at a time. With this, you can pre-mix three different flavors. Since it only takes about 90 seconds to shave it into something you can scoop with a spoon, that means a quick turnaround before doing another flavor right away. Another thing is that you can really get creative here with your ingredients, and use a lot of things that you may not use in a normal ice cream maker. And this makes it easy to really get things like nuts and candies mixed through as well. It also has settings for those who substitute dairy or sugar, since the consistency can be different otherwise. You can even add some alcohol, but don't add too much otherwise it can impact the freezing process. For me, the noise level really makes this a problem appliance, since with my family, the ice cream would normally be an evening or night treat, and there is no way we'd use this at night since it would probably wake up people. So if I have something mixed up and want it late at night, it's a no-go. Clean up was simple though. The containers themselves are easy to clean up. The blade can be a bit of a pain to remove if you try to do it while it still has ice cream gummed up around it, but if you either rinse it off first to melt the ice cream, or just let the ice cream melt before you go to clean, it comes off easily enough. Looking at this from MY perspective, I'd give it two or three stars. But I can see how this would be a fun thing for people with kids. They would LOVE being involved in making their own treats, being able to be the ones to add something like M&M's or chocolate chips to fold into their snack. A chance for them to learn a bit about how ice cream is made and personalize their own snacks. But for us, it's just not a very useful small appliance. I doubt we'll get much use out of it since it's just so much easier to buy what we want and just scoop it out as needed. We don't eat ice cream all that often, so the cost of this would likely buy us a decade of ice cream at the rate we eat it. But if you have kids, and they like ice cream, this could be a fun kitchen addition.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sweet Frozen Treats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! It makes homemade ice cream and other delicious goodies in seconds, and it comes with a recipe book full of great ideas. I'd recommend one to anybody.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Easy to make and clean up, great results

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a few ice cream makers in the past, and they all had pretty much the same thing in common - they were a complicated and made a mess. This unit is relatively compact and good looking. If you're wanting to make ice cream pretty regularly, it's certainly worth the storage space and may even find a permanent home on the countertop. The recipes included all make ice cream, but other recipes I've found online have been easily adaptable. I also like the ability to load the container when you want to refresh and re-cream the ice cream. The main and only downside to this device is the volume. The creamerizer is essentially a spinning blade drill that's plunging into frozen cream. It's loud, and it takes several minutes to finish.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect treat to share with friends and families

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was first surprised by how easy it was to make ice cream from scratch and how Ninja provided many recipes to try. With 3 cups available, I was able to create three different combinations of ice cream flavors to share with my friends during a party. There are other options besides creating ice creams such as smoothie or sorbet. Finally able to make sorbet without grabbing my food processor which now minimized my counter space compared to before. Best Buy College Crew members receive products to write honest, unbiased reviews. Reviewers have been provided products free of charge and may have received nominal compensation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Not quite an ice cream maker

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this item for free from Best Buy and Ninja in exchange for my honest opinion.I was really excited to receive another Ninja product...I've used/had so many, and they've all blown my expectations out of the water. This one, though, failed to do that. Is it a handy gadget? I supposed...but...when you hear "ice cream maker," you think sweet, I'm going to make some ice cream when the craving strikes. Not with this machine, unfortunately, you have to plan at least 24 hours ahead if you want ice cream. Milkshakes are easy enough at the last minute, and there are a lot of great recipes on their website, but I am really disappointed about the ice cream making taking a whole day of planning to make. Yes, you can keep some pints already made and waiting in the freezer, but I don't know about anyone else, but I don't have the freezer space for that when I can just have a store-bought pint ready to go with less work.All my complaining aside, it seems like it is another solid Ninja machine, if you have patience, have the freezer space, and aren't a moody eater like me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Purchase for Summer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! I love the 7 in 1 more than the 5 in 1 because of the smoothie bowl feature for açaí bowls! Easy Best Buy in store pick up process as well!

    I would recommend this to a friend
  • Pros mentioned:
    Ice cream quality

    Rated 5 out of 5 stars

    Sky’s the limit mit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift! My daughter started using it that very day! Loves what she can create from the product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Happy with this ice cream maker.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this little ice cream maker. Works as described. Purchased for my husband's birthday and he uses it a lot! After purchasing, I did find it at another store for $50 less. I was pretty disappointed that I had paid the higher price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this project and i love it and happy at ninja

    I would recommend this to a friend
  • Cons mentioned:
    Blade

    Rated 1 out of 5 stars

    Avoid it. Seriously.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These machines are great for making an incredibly close approximation of ice cream. But they are not reliable at all. If you don't mind blowing $200 plus dollars on a machine that may last a year or two then go for it. Otherwise, I'd avoid this product until they have some kind of major redesign. The biggest issue with the machine's design in the shaft in which the blade attaches. The tip of the shaft is magnetized and holds the blade in place as it shaves and whips up the frozen concoction in your pint. However, should you accidentally have something frozen too hard, not perfectly level, or have certain frozen fruits in the wrong random position, there's a high likelihood that the blade will struggle and overheat. The excess heat from the blade WILL DE-MAGNETIZE the shaft. The shaft is directly attached to the motor and is not user serviceable. So should this happen to you, the machine is now a large heavy brick...completely useless. Shark will honor warranties with a replacement unit within the 1 year time frame. That's great. But because the product's design is questionable, even the replacement unit has a high risk of failure. You'll eventually be past the 1 year warranty time frame and then be SOL. This is all from personal experience and I just hope to help anyone out there avoid wasting their hard earned cash on a product that will most likely fail on them.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're truly sorry to hear that you aren't happy with your CREAMi. We will absolutely share your feedback with the relevant teams for consideration on future products.
      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great maker - well documented

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to have fresh ice at home and control the ingredients! Instructions easy and detailed. Also gelato recipes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best ice cream ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love to make protein ice cream in it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brand new and Ninja

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a Ninja coffee system and found this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice cream maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé loves his. I got it for him for our anniversary and he really enjoyed making his sorbet. I think it was a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Creami!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. The Nina Creami really does smoothly blend frozen concoctions of your choice. if you love frozen concoctions of any kind, get this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ice Cream Maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to make ice cream! The book is very helpful for recepies or you can make your own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having some fun with it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We trying a lot of different flavors. We are enjoying this machine.

    I would recommend this to a friend