Customer Ratings & Reviews

This machine is an excellent addition to our kitchen. I have been using it everyday since receiving it. I love the fact that you can make even the simplest protein shake mixture into a frozen dessert.

Very easy to use, makes variety of ice-cream. Need to look for more recipes online.

Best product and easy to use the kids love using this

So far I’m loving how easy it is to make a low calorie or healthier version of my favorite ice cream flavors. It’s super easy no matter what your recipe. I’ve been enjoying soft serve protein shakes and fruit whips the most. Clean up is very quick and simple. My only drawback is the noise level. It’s loud like any Ninja ice crushing blender. But it works as well as advertised and clean up is a dream.

Sounds a little scary while it’s running but I’ve had no issues to date. The machine comes with all the parts intact and has a little recipe booklet with all kinds of options. It’s pretty intuitive to use and the soft serve option is pretty nifty.

[Employee of bestbuy] Best Ice cream machine Easy to use and with the handle it makes soft serve easy task. Easy to clean and make for enjoyable experience with the family. I love the creami Ninja Ice cream maker

The thing makes pretty darned decent soft serve ice cream as well as a bunch of other things like sorbet, gelato, and frozen yogurt, among others. Realize that you do need to freeze the mixture for overnight before dispensing so there's no instant satisfaction. I do have to deduct one star for the noise. It sounds like a jet engine going off in your living room.

Easy to use and has made great frozen yogurt and ice cream so far. Found plenty of recipes online and am very impressed at consistent output. I will say it's a little loud and the recipe book could be better (just look online). Minor annoyances though.

It’s a little time consuming at first but the Ice cream is amazing. I love soft served ice cream and now I can make it at home whenever I want it. Just wish it had a chamber up top you just put mixture in and the machine does the rest

Good good good good good yummy yummy yummy yummy :)

The creami has been amazing- we bought extra containers to be able to keep the ice cream coming nightly! Kids love it, everything we’ve made has been diabetic/diet friendly. We’ve even used protein shake alone which produced an incredibly tasty ice cream.

This thing works great. We have started a new Saturday tradition.

Woah! This thing is great! Yes it is a little spendy but we have many kids and each little tub of ice cream at the store is like 7-10 dollars now so it will pay for itself super quick, and you don’t have to only go with the store has for flavors you can make your own! I had some Nerds Ice cream for my first that I had out of this and it was delicious! If you use the soft serve it is best to use it all when you make it because if you put it back in the freezer after making it then it gets hard. But it is a couple cones. The one thing I would recommend is getting the extra tubs so you have some in reserve because it does have to sit in the freezer for a bit so having more made is better!

Amazing!! I love it because it's have all that I need.

Overall, this is an okay product. It does make some nice frozen treats. However, it can be a little inconvenient having to freeze most recipes a day in advance (you can use store-bought ice cream too, though, so at least there's that). The plastic seems to quickly develop fine cracks which seems to be a problem with Ninja products in general. It hasn't failed yet, but it does make me worry. This machine is also loud and expensive. It's for all these reasons that I'm giving this a 3-star rating, but at the end of the day, the desserts it makes are enjoyable.

Perfect soft serve. Easy to use and easy to clean.

It's a good ice cream maker, it makes all kinds so it's very practical

Easy to use and it makes great frozen treats! A good purchase.

Works surprisingly well! Bought an extra 4 pack of canisters, so we could make a total of 6 sets freezing overnight. So far, we’ve just made simple vanilla that we freeze, then add fresh fruit (blueberries, strawberries etc) or peanut butter, Oreos right before it does its blending operation. It works really well and is a more fun for kids because they get instant gratification with their chosen concoction without having to wait overnight. The mechanical process is a little confusing the first few times, but well documented.

Build is sturdy. Machine is easy to use. Ice cream came out very creamy. Taste was pretty good. Me and my wife will use the Ninja CREAMi often.