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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.6 out of 5 stars with 256 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the ease of use and overall performance of this product, with many users noting that it consistently delivers excellent results. The device is frequently praised for creating an incredibly smooth texture, making it a reliable choice for high-quality frozen treats. While users appreciate its functionality, some have noted that the machine can be quite loud during operation. Additionally, a few customers mentioned that its bulky size and limited container capacity are factors to consider for those with smaller kitchen spaces.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 256 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, I use it every single day I highly recommend for anyone that is thinking on buying it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best home made Ice cream prep & dispensing unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is awesome. Very easy to use, make your own recipes or use recipes from the user manual. The biggest thing is knowing what ingredients you are putting into the ice cream and making you own healthy choices. We have not had a bad recipe yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and Yummy......

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much fun. AND, delish....... After set up and first time use......so easy use. I purchased extra icecream pints so I could make a bunch of pints at once....so nice to know I have healthy ice cream....because I know exactly what is in it! I paid $279...

    I would recommend this to a friend
  • Pros mentioned:
    Texture

    Rated 5 out of 5 stars

    No dairy? No worry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a christmas gift, as a member of our family has a severe dairy allergy, and nondairy ice creams are hard to come by. This makes great ice cream, and we can be vigilant about what ingredients are used, preventing any medical issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ice cream for Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my daughter and my grandkids. Needless to say soft serve ice cream was served on Christmas day. We make a weekly trip to the ice cream shop now we get to make our own. Great product that is fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this addition to my ninja line ! I use all ninja products in my kitchen and this is byfar one of my favorites! Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving on ice cream!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having th opportunity to create simple ingredient frozen treats with my family is not only healthy but cost svaing compared to going to the ice cream shop. There are plenty of recipes online to find the perfect one. Definitely money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Ninja swirl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the soft ice cream feature. Easier to use than original ninja. Protein ice cream comes out great.

    I would recommend this to a friend
  • Pros mentioned:
    Ice cream quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Ice Cream cones on demand

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] My daughter and I love ice cream, and she prefers soft serve ice cream in a cone. This gives me the ability to make sure she's getting good quality ice cream because I know exactly what ingredients are going in. This has quickly become a summer must have. I do recommend getting another set of the canisters, they need to freeze for 24 hours so unless you can wait for ice cream, get another set.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Soft serve upgrade totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We owned an original Ninja Creami and really enjoyed the capabilities. When we saw the new Swirl with its updated soft-serve capability we knew it would find its way to our household eventually. What's even better is you can bypass the making of ice cream (and 24 waiting period) and simply pack in store-bought ice cream, mix it and serve it as soft serve. While you cannot do mix-ins this way, it is still nice to quickly make soft serve when you have not made any ice cream in advance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Doing healthy combinations almost daily Big life changer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great Design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice well designed product. Besides the noise, it seems to work very ggod. Only owned for a very short timeframe but will continue to monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Nachine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent choice for you to control de amount of sugar that you want in your icecream, as well you can create many healhty options. Just follow the instructions before using there a lot of helful videos on all platforms. I love this machine and its very cool when having visitors offering ice cream. Everybody wants ✅✅✅

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very intuitive and easy to use. I like that I know what ingredients are going into the ice cream I feed my family. Recipes are great and everything tastes amazing and fresh

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ninja ice cream maker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Ninja makes great stuff! Kids love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice addition

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, nice recipes easy to follow. Slight noise.

    I would recommend this to a friend
  • Pros mentioned:
    Recipe variety
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice but loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for making soft serve ice cream with tons of possible recipes. One thing reviewers don’t mention is how loud the machine is when mixing.

    I would recommend this to a friend
  • Pros mentioned:
    Texture

    Rated 4 out of 5 stars

    Versatility at its finest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty straightforward instructions and the results are excellent. Sooo many options to choose from. Sorbet is my go too just have to remember that frozen fruit isn’t as sweet so the end result won’t be either. A bit pricey though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ice cream maker, by far. So easy to use and the kids enjoy making their own ice cream.

    I would recommend this to a friend
  • Pros mentioned:
    Ice cream quality

    Rated 5 out of 5 stars

    DOLEWHIP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellenct we use for frozen yogrut it makes the best mango and pinapple ones like disney dolewhip

    I would recommend this to a friend