Customer Ratings & Reviews
- Model:
- NC701
- SKU:
- 6589082
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker for its ease of use, overall performance, and the smooth texture it creates. Many appreciate the variety of recipes available and the quality of the ice cream produced. However, some customers have noted the machine's noise level and its considerable size. A few also mentioned the limited capacity of the container.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the Creami Swirl for about a month now, and it works as advertised with many different features and functions. Only downside is the price is a little steep, other than that great and unique product.
I would recommend this to a friendGreat, but hard to clean.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is amazing, the only con is being hard to clean the cups. The model of cup is different than the regular one, because of swirl.
I would recommend this to a friendFun novelty but only if secondary to a traditional
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice luxury item if you want something for a few fun ice cream parties. But I don’t think this should replace a traditional ice cream maker if you want to make the best ice cream possible at home.
I would recommend this to a friendProtein ice cream
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ready for summer! I’ve been wanting something to mix up my protein intake and now I get to add ice cream to my list!!!
I would recommend this to a friendEasy to use and great results
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun to use but there is a learning curve involved. Be sure to plan ahead of time for the dessert you would like to make!
I would recommend this to a friendLooking forward to trying it after I open the box!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's still in the box, but received an email that if I write a review I would get a ten dollar promo certificate from Best Buy. So figured I'd write one for some compensation. I know someone who has one of these and speaks very highly of it so I am looking forward to opening the box and using it. Remember 3 stars would be average a product that does what it says it will. 5 would be exceptional that would exceed all expectations. I'm giving it a 3 star because I believe this will meet my expectations.
I would recommend this to a friend
Love it
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watched reviews and finally got it! Cant wait to use.
I would recommend this to a friendnice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine and looks nice. Can't wait to make soft serve ice cream in it
I would recommend this to a friendexcellent machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is super practical and of excellent quality, I loved it.
I would recommend this to a friendGreat machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The kids love it, healthy alternative to store bought ice cream
I would recommend this to a friendBarried under a tree
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had a chance to use it yet. its under the Christmas tree covered in paper
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for sharing! It sounds like you have something exciting waiting under the tree. We hope you love it once you get the chance to unwrap and use it. If you have any questions or need assistance after trying it out, feel free to reach out to our Customer Support team at 1-800-365-0135 (Mon–Fri: 9 AM–9 PM ET | Sat: 9 AM–6 PM ET). We’re here to help.
Kind regards,
Shark Clean
Makes ice cream for humans!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very human taste ice cream food nowadays for price.
I would recommend this to a friendNinja Ice Cream
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soft serve ice cream is the best, good machine to make ice cream at home
I would recommend this to a friendGood quality just not gonna use it to much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it says It is pretty much just a blender that you have to use pre frozen ingredients that take 24 hour to freeze . So if you want Ice cream right away this isn’t for you but if you are a meal prep person it could work
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Alex,
Thank you for sharing your feedback. We appreciate your thoughts on how the product works and understand your concerns about the need for preparation time. We’d love for you to give us a call at 1-800-365-0135 so you can share a bit more detail about why you rated it two stars instead of five. Your insights help us improve and better meet customer expectations. We're available Monday to Friday: 9 a.m. – 9 p.m. ET, and Saturday: 9 a.m. – 6 p.m. ET.
Kind regards,
Ninja Kitchen
Many parts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great, just a lot of parts to clean for a but of ice cream
I would recommend this to a friend- Cons mentioned:Size
Not worth it, even if you fell in love with OG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's too tall and not worth it. Ninja has such a lead in this space, the fact that they didn't decide to fix some of its bigger flaws with this new unit, makes me sad.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi dear customer,
Thank you for sharing your feedback on the Ninja Swirl by CREAMi. We’re sorry to hear that the height and design didn’t meet your expectations, especially as someone who clearly values our innovation in this space.
Your input is incredibly important, and we’re grateful you took the time to share it. We’ll be sure your comments are passed along to our product team as we continue to evolve and refine our offerings.
If you’d like to explore other models or share more detailed suggestions, we’re here to help. Please feel free to reach out to us at 1-800-365-0135.
Kind regards,
Ninja Kitchen
not sure about purchasd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it yet it keeps having problem starting for me
No, I would not recommend this to a friendOverpriced blender
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re looking for an ice cream machine with soft serve attachment then this might be for you it is very expensive for the soft serve dispensing option. If you’re looking for a ice cream making machine then the regular creami will work just fine
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi George,
Thank you for sharing your thoughts on the Ninja Swirl by CREAMi. We appreciate your perspective on the added value of the soft serve dispensing feature. It’s helpful to hear that you see the regular CREAMi as a solid option for those primarily interested in traditional ice cream making.
We’re always looking to offer choices that meet a range of needs and preferences, and your feedback plays a key role in that. If you have any questions or need help deciding which model best suits your needs, feel free to reach out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Not ready to serve
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like the idea of preparing what you were going to make 12-24 hours before you were going make and serve.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review for the Ninja - Swirl.
We're very sorry to hear that you are not satisfied with the performance and preparation process for the unit. We will certainly share your feedback with our relevant teams for consideration and improvements for future products.
Kind regards,
Ninja Kitchen
Ninja Creamy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome concept and idea but its a little messy and alot of clean up after each use.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Miguel,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the fact of having much to clean after each use of your Ninja CREAMi. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Ninja Kitchen