Customer Ratings & Reviews
- Model:
- FN101GY
- SKU:
- 6599785
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Crispi® 5-in-1 Portable Glass Air Fryer Cooking System, especially noting how easy it is to clean and its overall and cooking performance. Many appreciate its size and speed, as well as the convenience of the glass containers for storage. The primary concern expressed is the limited temperature control.
This summary was generated by AI based on customer reviews.
Easy to clean
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love glass bottom so you can see your food cooking. Very light weight and easy to clean.
I would recommend this to a friendNinja - Crispi Portable Cooking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and pickup service. Thank you, Best Buy
I would recommend this to a friendAir fryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.“This product is excellent. It has great quality, is easy to use, and meets all my expectations. I highly recommend it!”
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the idea of glass and the see through of it all. The quality seems top notch. However, I don't feel that it cooks as well as some less expensive models.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Vicky,
Thank you for taking the time to share your feedback. We’re glad to hear that you’ve enjoyed the glass design and see‑through cooking experience and that the overall build quality has made a positive impression. At the same time, we understand how disappointing it can be when cooking performance doesn’t meet expectations, especially when compared to other models. This isn’t the experience we want our customers to have. Your feedback has been noted and will be shared with our internal team as we continue to improve our products. Input like yours is invaluable in helping us understand what matters most to our customers.
Kind Regards,
Ninja Kitchen
Still figuring it out.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking forward to trying this out after seeing the reviews. It's taking a bit longer to figure it out then I thought. My first meal of Teriyaki steak tips and potatoes were awful. Very dried out and burnt almost.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for your feedback. We’re disappointed to hear about your experience with your FN101GY Ninja Air Fryer Crispi , especially that your first meal didn’t turn out as expected. We will absolutely share your comments with the relevant teams for consideration on future improvements, and we hope you’ll give our products another try in the future. If you have any questions or need assistance, please call our support team at 1-800-365-0135 (Mon–Fri 9 AM–9 PM ET | Sat 9 AM–6 PM ET).
Best Regards,
Ninja Kitchen
Thank you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I expected. Not sure if I would use the smaller bottom bowl
I would recommend this to a friend- Cons mentioned:Temperature control
Worst ninja product ever. Very limited temps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to like it because of the price I paid for it but the bottom line is it sucks. It has 4 temperature settings and two of those are similar. To cook frozen biscuits or anything similar and get the center done the outsides will be rock hard. There are better and more versatile products on the market for the amount of money this cost. Im in the process now of buying something else and will be giving this away just to be rid of it.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Laney,
Thank you for sharing your experience. We understand how frustrating it can be when a product doesn’t meet your expectations, especially when it comes to cooking consistency. This model was designed for quick and convenient cooking, but we recognize that results can vary depending on the type of food. Your feedback is incredibly valuable and helps us improve future designs to better meet customer needs. We hope you’ll give our products another try in the future.
Kind regards,
Ninja Kitchen NA
Taking to the Lake!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Love it works better than my old air fryer! Will definitely tell family about it! And really great price!
I would recommend this to a friendbest airfryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we owned so many airfryers and this one is the best one so far! easy to clean and super easy to use.
I would recommend this to a friendLove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is amazing, cooks your food evenly and you can cook multiple things at a time.
I would recommend this to a friend- Pros mentioned:Ease of cleaning
Ninja - Crispi Portable Cooking System - Gray
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not pleased with it. The dishwasher cleaned it easy but no way to dry it as the bottom does not come apart
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja Crispi. We will absolutely share your feedback on this Ninja's design with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Great for work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a life changing electronic, I use it for work and is easy to handle
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful i love it ……………………………………………………………………./
I would recommend this to a friend- Cons mentioned:Temperature control
Highly disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love all my Ninja stuff. However, I didn’t end up using this at all. I was about to but didn’t like that I couldn’t pick the temperature and the whole reason I bought it was for more sterile container and cleaning but it’s not any easier to clean! Returned it
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Angelina,
Thank you for sharing your feedback on the Ninja Crispi. While we’re glad to hear you’re a fan of Ninja products, we’re sorry this one didn’t meet your expectations, especially around temperature control and ease of cleaning. If you’d like to explore other options or share more about your experience, feel free to give us a call at 1-800-365-0135. Our product specialists would be happy to help.
Kind regards,
Ninja Kitchen
Good for some not for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is a good product for someone but not me. I got it home & read the recipe book & realized the food this product can make isn’t what I eat so I returned it.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for your feedback. We’re disappointed to hear our Ninja Crispi didn’t meet your expectations. Your input is really valuable to us, and we hope you decide to stay with us in the future.
Kind Regards,
Ninja Kitchen
- Pros mentioned:Overall performance
Air fryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, but the glass container is a safty issue.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Brian,
Thanks for sharing your review.
We're glad to know that you are happy with the performance of your Ninja Crispi. However, you find the glass container a safety issue, and we understand how disappointing this can be. We will absolutely share your feedback with the relevant teams for consideration on future product improvements. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Probably Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would probably work and great but just decided there were too many parts and pieces to keep track of.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello, and thank you for your review. We’re disappointed to hear about your sentiments regarding the Ninja FN101GY. We understand that while the product likely would have worked great for your needs, the number of parts and pieces made it feel overwhelming to keep track of. Feedback like yours is incredibly valuable; it helps us make the appropriate adjustments to better serve you and others in the future. We truly appreciate you taking the time to share your experience. Kind regards, Ninja Kitchen
- Pros mentioned:Cooking performance, Ease of cleaning, SizeCons mentioned:Temperature control
This is a Great Cooking System
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Ninja Crispi Portable Cooking System comes with two glass dishes, that have covers and also each has a plastic rack for the bottom of the bowl. The bowls have attached plastic handles that do not come off. There is also a nice cookbook included with several options for meals. I am an experienced cook so I just have tried my own recipes. I first took fresh potatoes and cut them into shoestring French fries and air fried them for 10 minutes. I spritzed them with avocado oil and salt & pepper. They were delicious. I bought 2 large turkey legs and baked, then air fried until they reached the correct temp. They were very good. I reheated left over filet mignon and used the air fryer function for 10 minutes and the steak got warm but remained medium rare and tasted great. For a side of vegetables, I cut up potatoes, carrots, cabbage and onions and baked and air fried. The cabbage got a little over done but the combo was very good. This cooking system is somewhat easier to use than my large air fryer and the 2 sizes of bowls give you so much flexibility and they can be washed in the dishwasher. The bowls stack but the top unit would need to be stored somewhere and today’s kitchens have so many devices that storage can be a challenge. This unit would be ideal for a small kitchen that didn’t have a large air fryer. The top unit does get very hot & care is needed when removing so I wouldn’t recommend allowing young children to make snacks or reheat meals in this unit. I have been a learning how to make some quick & very good meals with this device. I actually prefer using this vs. my large air fryer/toaster oven. You can buy extra glass dishes so you could make several meals for different days so this would be ideal for when people come home from work & could quickly prepare a meal. I highly recommend!
I would recommend this to a friend False Advertising
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this online as a gift ... Though the title is advertised as 5 in 1, it is not a 5 in 1 ... it is a 4 in 1 ... FALSE ADVERTISING!!!!!!! I was song and danced 3x with Customer support as all I wanted was them to solve the problem and produce what I thought I was buying.... they did not (Including a conversation claiming that they put in a claim and someone would call me to try and resolve this .. they did not.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Patricia, thank you for sharing your feedback with us. We're sorry to hear about your experience and understand how disappointing it must be to find that your 5-in-1 item was functioning as a 4-in-1. We also apologize for the frustration caused by the lack of follow-up from customer support. Your feedback is important and helps us improve. For further assistance, we recommend reaching out to Best Buy directly, as they can best address your order details and resolution options. Thank you for your understanding, and we hope to serve you better in the future. We understand your concerns, and in this case, we kindly ask that you reach back out to Best Buy directly for further assistance regarding this issue, as they will be best positioned to address order details and resolution options. Kind regards, Ninja Kitchen
So Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this product and do not know if mine was defective, but it either burned the food or it left it under cooked. I tried doing vegetables and they were so fried and dehydrated, you couldn't even eat it. I tried again using less time and they were hard. I even tried adding water and it did not work. Very dissapointed.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Heidy,
We’re grateful you took a moment to share your thoughts.
We're sorry to hear that your experience with the Crispi didn’t go as expected. It’s disappointing when food doesn’t cook evenly, and we understand how frustrating that can be. We’d like to help make this right. Please reach out to our Customer Service team at 1-800-365-0135. Our hours are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Ninja Kitchen