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Customer Ratings & Reviews

Your price for this item is $139.99
The comparable value price is $179.99

Customer reviews

Rating 4.6 out of 5 stars with 215 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the DualBrew Hot & Iced Coffee Maker for its ease of use and overall performance, delivering a quality cup of coffee. Many appreciate its design and temperature control features. However, some customers have noted concerns regarding the coffee size and the noise level during brewing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 215 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    I Love this drawer brower

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Keurig first one lasted 1 year and the sacond 6 months im done with thwm im now buying Ninja i just hope this last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After many previous brands, Love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say, I’ve had a lot of coffee makers, but this is my favorite. It’s a smaller footprint, easy to operate, offered k-cup or Carafe! Fast too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new coffee maker because of its dual use and good qualities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried a couple dual coffee machines and I liked this one the best. Haven't had any problems or any leakage like the Keurig's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Coffee Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee machine we have ever purchased ! I recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee machine by far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, love that the cup stand flips down. This DOES have a timed brew on it. (it is the button labeled delay)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my ninja! It works so much better than my previous one from a different brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For myself

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it for myself. I haven’t set it up yet! After having 3 keurig machines . I decided for the ninja

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. We enjoy the choice of using the carafe or pods. Hot plate keeps coffee hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only Ninja from now on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are slowly switching everything to the Ninja brand. We love everything we’ve purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja-DaulBrew Hot & Iced Coffee Maker.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great coffee maker to make ice coffee. best coffee maker i ever bought.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 3 out of 5 stars

    Perfect coffee maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing makes coffee pretty good and pretty fast I'm pretty impressed it's so good I'm not returning it LOL

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ninja - DualBrew Hot & Iced Coffee Maker, Single-S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a other coffee machine that was starting to act up. My wife loves it so far and hopefully she gets her moneys worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Java!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can do a cup, a pod. A whole pot. You want you pour it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This has all the bells and whistles I was looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has all the bells and whistles I was looking for at a decent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Just bought same model for my mother!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Like the hot and cold options for coffee

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT PURCHASE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd one I purchased. 1 from best buy and previously from Sams Club. After following the cleaning instructions, still reads clogged. This is using K-Kups recommended for the coffee maker. 5-pods a day cleaning monthly. After 1yr sam's club refunded my purchase. The Best Buy purchase, same happened this morning, what a bummer! 5-Star rating if you plan on buying a new one every few months or less. Bests Buy say's.. I missed return date....No longer returnable. Double bummer!! Date to Return.....11/05/2023

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with product or Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with this coffee maker, it worked good for about three weeks and then for some reason it got stuck in clean mode and wouldn’t work, they did send me a new one but wanted me to pay the shipping after arguing with them they finally paid the shipping costs. Also Best Buy’s return policy is poor, I only had this three weeks and they wouldn’t exchange it or give me a store credit, really disappointed with them, I will look to buy things elsewhere where they have a better return policy.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you were having trouble with your DualBrew. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
      Kind regards,
      Ninja Kitchen

  • Rated 1 out of 5 stars

    To cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker doesn’t make a hot cup of coffee! The only time it’s hot is if you make a whole pot.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Elizabeth,

      We appreciate you sharing your feedback. We’re sorry to hear that your DualBrew isn’t producing hot coffee unless brewing a full pot. We understand how disappointing that can be, especially when you're expecting a hot cup every time. If you still need assistance, please contact our Customer Service team at 1-800-365-0135. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.

      Kind regards,
      Ninja Kitchen