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Customer Ratings & Reviews

Your price for this item is $142.99
The comparable value price is $179.99

Customer reviews

Rating 4.6 out of 5 stars with 215 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the DualBrew Hot & Iced Coffee Maker for its ability to produce high-quality coffee quickly and easily. They particularly appreciate its versatility, allowing them to brew both K-cups and 12-cup batches. The ease of cleaning and intuitive design are also frequently praised. Overall, users express great satisfaction with this coffee maker's performance and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 215 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful machine all I need in 1 product , easy to use .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only using for K-Cups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s more trouble than it’s worth when switching from using k-pods to full pot. I can also see that it will be a challenge to maintain long-term when there’s a clog. I’m only using it exclusively for k-cups and we kept our other traditional pot brewer. It works fairly well for brewing using the k-cups although it continues to drip just a little after the brew is complete.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your Ninja. We will absolutely share your feedback on switching from using k-cups to ground coffee with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Smile

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use. Makes great coffee. Uses all types of coffee grind or K-cups.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Coffee Maker I've Owned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After dealing with our Keurig for so long, we decided to switch to this Ninja and we are completely satisfied! The ease of use and thoughtfulness in the design makes this easier and more versatile to use. The water tank has a handle for easy refilling, the volume selection provides way more options depending on how much coffee we want to brew and so far, it has brewed a perfect cup every time. This is a must have for anyone who cares about coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect coffee maker.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONE YEAR+ REVIEW: It's an amazing coffee maker. I really like being able to brew any amount, from a single cup all the way up to a full pot. We don't use the Kcup insert but it's a nice option. Cold brew is nice but I recommend brewing it and then putting the coffee in another container and into the fridge for a day. Not a single issue in over a year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee machine. I have the both of best worlds. I can use the pods or make a pot of coffee. I like you can choose how strong it makes your coffee. Its easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice unit and works great now.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new unit, brought it home, and right out of the box it had an error message that would not go away. I called Ninja support, and after confirming that the unit was not a working unit, they got my name and address and sent me a complete new unit. I had to wait a few days, but the new unit works great and I am enjoying the new mode. I had an older model for at least 6 years that I enjoyed previously. This is handy because it also uses K-cups if I wish to do so. I am happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this maker!! I have always been a Keurig person. Since they first came out that is all i used but this one has swayed me over. I love it!!! But with everything there is always something you wish you could change and for me that is the auto shut off when making a full pot of coffee. I want it to stay on longer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loooove it!!! Perfect for us!! I love Ninja!! Very easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Become a coffee Ninja!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to this Ninja coffee maker for the flexibility of brewing k-cups or grounds, single cup or pot. This thing is FANTASTIC! Brews fast and hot! I use the delayed brew function every day, so my morning coffee is waiting for me before work, and we have a fresh pot brewed and ready for us on the weekends.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Carin Box

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee is great and love to program and have ready when I get up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All most a 5...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love It - Just wish it accommodated the u-fill reusable k-cup insert in addition to the retail prefilled k-cups so I can make my own favorite blend in single cup instead of whole pot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Choice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my wife's work schedule and mine were offset by several hours it made sense to only use a single-serve maker. If she made a pot of coffee when she left for work, it would be cold, or over-heated, by the time I got up. Now that she is semi-retired and I am on a more normal schedule, it makes more sense to make a pot. This coffee maker is excellent, makes a full pot when we need it, and converts to a Keurig-compatible make when we want a cup of tea or hot chocolate. (Or forget to grind enough beans for a full pot...)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and amazing quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ninja coffee makers are the best! This is our second ninja dual brew. Our first one still works like a charm, we just wanted an upgrade. These coffee makers are THE BEST!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja Coffee Make!! The best in my opinion.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great coffee maker!!! Pods or a full pot!!! Very versatile. Much better than the other name brand we had!!!! I would definitely recommend this Ninja!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old takes 10 mins to warm up, another 5 to get a hot cup machine isnt missed after buting this coffee maker. It can make a full pot of coffee quicker than those cheap steam water drip coffee makers and lets you actually taste the coffee. Love the filter system, replacements are easily found. Its great with K-cups too, take almost no time compared to what im used to. Its also quiet and easy change settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coffee Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great coffee maker. Very versatile, especially in a household with different coffee desires. Works as described and makes great tasting coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ninja

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ninja never fails but this was a gift to replace & upgrade an old keurig. I actually love this better than my old keurig

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Overall performance

    Rated 4 out of 5 stars

    Coffee Fix

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Enjoying iced coffee made at home..

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker is a must. If your a fan of brewing coffee either worh coffee ground or kcups this is the product for you. Kcups is a goos addition if you dont want ro brew a big batch of coffee. The jug is a plus. I had a metal comtainer with my prior ninja and it stained and was near impoosible to clean. Also prveous coffee machine stopped working still brewed coffee but wasnt able to set time or time with by itself cycle all 12 hours am and pm.

    I would recommend this to a friend
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